4.0
Pros:They refused the type of car that we had booked. Then tried to oversell the insurance - told us that the insurance we bought did not meet "mandatory" requirements. And finally proceeded to charge a $10,000.00 deposit on our credit card!Cons:Honesty would be helpful.Reviewed Apr 22 2019
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4.8
Pros:Staff nice.Cons:Had no idea I would need a 10000 deposit if I used my own insurance coverage- giving a company jn a foreign country 10k wasn’t going to happen so we ended up buying the local insurance which doubled the cost I had planned to use- a huge shocker!!!Reviewed Apr 7 2019
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2.4
Pros:Staff at the drop of was friendly.Cons:I made a reservation for a 7 passengers vehicle and they didn't have it, they wanted me to take a 4 passengers instead. Finally they ended giving me an old, dirty and not in the best of shape minivan. They told me that I have to call them if I want to ensure to get the right vehicle.Reviewed Mar 29 2019
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2.0
Cons:Your cars in panama or un rentable the two insurance fees are very high and they reluctantly wanted to honor the reservation the USA and requested a hold on my AMX card for $10,000.00 just because I have my own insurance coverage you may need to address that problem sometimes people do not ComplaReviewed Mar 12 2019
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4.4
Pros:MediocreCons:The car you show in the reservation doesn't have in Panama.They give to me smallest car and refuse to honored the real size of rent for upgrade. Is my first and the last time I will rent with AVIS.Reviewed Feb 14 2019
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8.0
Pros:Great customer service at the counter and outside at the rental parking lot.Cons:The first couple of parking stalls in Line 1 are difficult to get out of. Would recommend backing the cars in if possible. Panapass toll didn't work on part of the Panama/colon expressway toll. Luckily there was no traffic behind and was able to move over to toll agent booth.Reviewed Jan 20 2017
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3.6
Reservation and Insurance not honored.Cons:I arrived 3 in the morning. Presented the reservation and international insurance policy. The receptionist said she couldn't honor the reservation because the insurance company wasn't recognized by Avis Panama. Instead of $75.00 (I also had paid $90.00 for Allinaz Insurance) I was charged $333.10 for the rental. Make sure you have insurance honored by Avis or else you will be stung.Reviewed Dec 31 2016
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