Reviews for Avis in Quito
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Aug 9 2017
Car broken and perfect service.
Pros: I liked two things about Avis 1) Originally I booked car via Rentalcars.com. They had confirmed my booking and 1 day before pick up they cancelled it without even sending me email or letting me know! I chat with their support and they said: Sorry, we cannot help you. WTF?! So I had to arrange everything after arrival - at Avis counter there was very nice guy with fluent English that helped us a lot finding a good deal that would be similar to original booking. Thanks again Mr. Francisco P.! Great help! 2) Our car got some engine issue by the end of our trip in the middle of the national park. Avis call center was helpful and they brought us new (much bigger car) in several ours with no question or extra charge. So: Avis rulez - I will use it again next time Rentalcars.com sucks - never more
Jul 19 2017
Wont take a debit card
Cons: Refused me service even though I agreed to a $5000 hold on my debit card. Had to take a 6 hour cab ride for $275. Thanks for leaving me stranded at the Quito airport at 4 AM Avis!
Jul 2 2017
Cons: The car lacked power for going up hills.
Apr 2 2017
Bait and switch
Pros: Nothing about this experience to like
Cons: Avis does not honor rentals done through Kayak. Avis don't recognize the car size that Kayak gave me or the insurance I signed up for through Kayak. I ended up spending almost 3 times the amount that quoted through Kayak. I will never do business with neither Avis nor Kayak again. The burrito with a competitive market place is that I choices. I will do what I can to spread the word so other people don't need to experience the same