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the breakfast buffia was nice the TV channels were not clear and not international, also the balcony seats were not suitable it should be like two chairs with a small table
The reception staff was very well informed and helpful. We took the half board option and were happy with the meals. Room was small, but clean and adequate. Location: it was a bit too far from the center so that walking to shopping, cafe's, concerts, etc. was not convenient.
Friendly staff. Nice room and bathroom. Quiet and private atmosphere. Delicious breakfast. Nice restaurant. Almost everything was perfect. Although non-smoking, sometimes smoke was noticeable. Next time I would ask for room without street-side windows - lightly noisy if You going sleep early (bar and restaurants) and too much light from hotel illumination.
Staff was very kindly and facilities are excellent .Breakfast is very good.Very good place for relax and spa
The staff were efficient and friendly. The food was excellant. In 3 weeks I never had the same meal.
nice service small hotel room
Next time I will not stay at your hotel because most of your custemers bring their dogs insid the hotel The reason I mentioned above
Position, facilities (pools&SPA zone), refined food and good wines.. part of staff very nice& carefully (including the owners..) part of staff unfriendly - for example at the finish output after 5 nights we see and ask the price to buy a tea-cup with hotel name and images and a person from reception tell as that is not for sell just like gift but not for as...
Very nice and large room as I lived in the one with the living room. Very quite and nice design. The weather in Augest was little bit hot this summer and the hotel does not have A/C.
The hotel i snice, quite and warm... Goodn heating and room equipment.
Full facilities,warm and comfortable appartement,high speed internet free of charge, perfect location,amazing view to mountains, hot private ski room,indoor parking space, spacious modern appartments,nice beds,down town,3 minutes to village's perfect and enormus spa and leizure center.Free ski bus takes you to ski lifts regularly in ease.Many restaurants around the corner as well as super markets, since cooking facilities are available in the appartement. We liked it very much and will come back again.
location be careful, on the total price they added cleaning expenses
Location was very good. When I open my room's curtain in the morning- a view of beautiful montains from there make the morning double good.Staff was very cooperative and nice. No
nice staff. good location. free internet. free parking. limited hours for reception. Sunday closed. poor breakfast buffet.
Location, short way to centrum, restaurange, shops, skilifts.Nice view from hotellroom, large livingroom, 2 bathroom with shower, and most importante; Value for money! No, it was perfect!
New, comfortable, large living room, perfect location (5 min walk from AlpenTherme), Wi-fi Internet free of charge!, one parking place free of charge In Alpen Dream appartment there were only 2 wc instead of 3 in the description (they need to update description), and Internet was rather slow.
very tranquil atmosphere, attentive service, special requests (dietary) at meals were always considered. good food quality, never suffered an allergic reaction although I ate food I would normally not eat (sulfite problem).It was my 2nd visit to this hotel. no sweat pastries at breakfast.
Good location. Near to the cable car station and Therme(Spa). Staff are friendly and kind. No mini bar in the room.
Fantastic room. Great location. Wonderful food.
The staff was great, the room was clean and it was very comfortable to stay there.
The location is excellent in the middle of the village, near to hiking paths and all the services of the village and the personnel was friendly. The room was comfortable, but the view could have been better. We had half-board. Mostly the food was good. However, some days the planning of menu could have been more balanced (some times all the courses were very light and some times all the courses were very heavy).
Everything was good. The room was not so warm. Temperature was about 18-19 degrees.
The staff was excellent and friendly. Food was also good.
Large bedroom / large sleigh double bed rm 304. Large bathroom. Located centre of town near Alpentherme spa centre. Easy access to railway by on time buses. Easy walk to ski lift No changing room in spa / pool area. No toast or cooked Breakfast. resort very quiet. Restuarants closed after 9.30pm. Nearby town Bad Gastien unattractive and dead.
Had a nice stay. The staff was friendly, the hotel was clean and the food quite good. The furnishings is old style, as said on the homepage. I liked it, it remind me on my grany's house.
Friendly helpful staff, good central location in town, clean comfortable room No WiFi in room, only in conference room with people smoking!! Smoking allowed in hotel lobby!
Care and politness of the staff, good atmosphere, position in the center of all happenings, indoor swimmingpool Only one menu on halfboard
very good hotel and the staff was helpful and freindly every think was fine
locftion desing services comfort No
We were upgraded to a 3 room suite. Offsite car park up a steep hill, could be a problem for the less able. On the other hand the location of the hotel makes it difficult to envisage an alternative car park site. Recommend hotel staff parking or travel by train.
The appartment was very nice. Big rooms and two toilettes was excellent. The view from the balcony was great.
Very nice roomy apartment with a fully equipped kitchen. The kids probably spent more time in the pool and on the trampoline in the playground than in the apartment though.
We appreciated the service provided (late check-in) as well as the well- functioning rooms. Breakfast buffet was not a positive experience (.... bread baked the day before etc.).
The hole environment was good for me. There wasn't internet connection in the room.
It's cleanliness, high quality, great facilities and location
Location, location , location The staff were quiet rude. We did the all-inclusive package and it was very disappointing. We were allowed to use only one room in the hotel for all food and drink. The tables were never set up and the quality of food was very poor. All in all disappointing
Never seen so strict rules in hotel sauna !!!!