Guest reviews
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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9.3 "Excellent value."10.0 "100% were
happy with the price of the breakfast ." -
8.8 "Location is great."7.2 "
Great parking , according to 72%." 7.7 "77%liked the proximity to sightseeing ." 10.0 "100%enjoyed the restaurants & bars nearby ." -
7.9 "High comfort."9.7 "97% thought
rooms were spacious ." -
7.5 "Internet works."8.2 "82% said the
wifi quality was great ." -
6.8 "Service is ok."5.0 "50% said the
reception staff was ok ." -
6.0 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 6.9 "Only 69% thought theair conditioning was adequate ." 6.4 "64% thought theminibar was ok ." -
4.8 "Breakfast is below average."
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4.1 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 1.1 "89% thought thefacilities needed updating ." -
3.9 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Overall Rating
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9.4 "Excellent value."
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8.6 "Location is great."7.1 "
Great parking , according to 71%." -
7.8 "High comfort."9.7 "97% thought
rooms were spacious ." -
6.8 "Service is ok."5.1 "51% said the
reception staff was ok ." -
6.2 "Rooms are ok."6.7 "
Beds were acceptable for 67%." 5.8 "Only 58% saidrooms were clean enough ." -
4.7 "Breakfast is below average."
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4.1 "Bad amenities."4.0 "60% thought the
building wasn't nice ." 1.4 "86% thought thefacilities needed updating ." -
4.0 "Vibe wasn't good."1.2 "88%
criticized the unstylish hotel ."
Overall Rating
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8.7 "Location is great."
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8.0 "Comfort level is high."
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6.8 "Service is ok."
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6.2 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
5.8 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
4.0 "Bad amenities."4.0 "60% thought the
building wasn't nice ." -
3.9 "Vibe wasn't good."
Overall Rating
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9.4 "Excellent value."
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9.0 "Terrific location."
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6.8 "Service is ok."
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5.9 "Average cleanliness."6.4 "Only 64% said
rooms were clean enough ." -
5.6 "Rooms are ok."6.4 "Only 64% said
rooms were clean enough ." -
4.9 "Breakfast is below average."
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4.0 "Bad amenities."4.0 "60% thought the
building wasn't nice ." -
4.0 "Vibe wasn't good."
Overall Rating
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9.3 "Excellent value."
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8.9 "Location is great."8.1 "81%
liked the proximity to sightseeing ." -
8.1 "Comfort level is high."9.6 "96% thought
rooms were spacious ." -
6.8 "Service is ok."
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6.1 "Rooms are ok."6.8 "
Beds were acceptable for 68%." -
4.7 "Breakfast is below average."
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4.3 "Bad amenities."4.2 "58% thought the
building wasn't nice ." 4.9 "51%complained about the elevator ." 0.9 "91% thought thefacilities needed updating ." -
4.2 "Vibe wasn't good."1.1 "89%
criticized the unstylish hotel ."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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4.0review from
haunted house?!
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4.0review from
no elevator- too hard for older people. no transportation to convention center or major areas not convenient
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7.7review from
Reasonable price for a great downtown location. It is an easy walk from the train station. The staff has always been friendly and helpful when I stay there. I do not spend a lot of time in my room, and so it serves my purposes well. The building itself is not in the greatest shape. The furnishings could use an upgrading. However, because I do not spend much time in the hotel and my room, these are minor concerns. Because of the price and location, I will stay at the Biltmore Suites Hotel in future visits to Baltimore.
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4.0review from
Shower, fan, hot water, a/c worked. Plenty of clean towels. Microwave and mini-fridge. Heavy tobacco smoke odor in non-smoking hotel, coming into my room. Two employees claimed it would be corrected. It was not. Found cigarette in hallway. Tacky decor, dirty rugs, old upholstery, sullen front desk staff with unprofessional appearance. No towel racks, rusted heat register in bathroom, moldy messy caulk around tub, missing lamp finials, broken window blinds. One corner section of blind missing-- great for a peeping tom. This could be a beautiful hotel, but needs a new owner with taste and who cares about the customer.
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3.0review from
location The building was literally falling apart, had a funky odor and was not well kept at all
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6.6review from
Reasonable price and located within a mile of the convention center. Parking was $3 per day. Parking was 1 block away in the hospital lot. It was a frumpy old place. Don't expect much besides a clean room.
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6.3review from
The Hotel is ideal for city visit and great value for money. The rooms are neat and gives a comfort stay. No lift!!!! so ask for your room on the first floor.
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7.0review from
The room was nice and spacious. No elevator
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3.0review from
Nothing
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4.7review from
The layout and decoration had old-fashioned character and charm (large parlor downstairs), and the room was spacious. 1. The double-bed was not very comfortable. I was staying with a girlfriend, and because the bed sank in the middle, we kept rolling towards each other. 2. The breakfast was really bad -- granola bars and pound cake. 3. The shower had some of the paint peeling off the walls.
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8.0review from
the view , the neighberhood, the staff ..everything
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7.7review from
Reasonable price for a great downtown location. It is an easy walk from the train station. The staff has always been friendly and helpful when I stay there. I do not spend a lot of time in my room, and so it serves my purposes well. The building itself is not in the greatest shape. The furnishings could use an upgrading. However, because I do not spend much time in the hotel and my room, these are minor concerns. Because of the price and location, I will stay at the Biltmore Suites Hotel in future visits to Baltimore.
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6.6review from
Reasonable price and located within a mile of the convention center. Parking was $3 per day. Parking was 1 block away in the hospital lot. It was a frumpy old place. Don't expect much besides a clean room.
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7.0review from
The room was nice and spacious. No elevator
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4.0review from
haunted house?!
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4.0review from
no elevator- too hard for older people. no transportation to convention center or major areas not convenient
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4.0review from
Shower, fan, hot water, a/c worked. Plenty of clean towels. Microwave and mini-fridge. Heavy tobacco smoke odor in non-smoking hotel, coming into my room. Two employees claimed it would be corrected. It was not. Found cigarette in hallway. Tacky decor, dirty rugs, old upholstery, sullen front desk staff with unprofessional appearance. No towel racks, rusted heat register in bathroom, moldy messy caulk around tub, missing lamp finials, broken window blinds. One corner section of blind missing-- great for a peeping tom. This could be a beautiful hotel, but needs a new owner with taste and who cares about the customer.
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3.0review from
location The building was literally falling apart, had a funky odor and was not well kept at all
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6.3review from
The Hotel is ideal for city visit and great value for money. The rooms are neat and gives a comfort stay. No lift!!!! so ask for your room on the first floor.
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3.0review from
Nothing
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4.7review from
The layout and decoration had old-fashioned character and charm (large parlor downstairs), and the room was spacious. 1. The double-bed was not very comfortable. I was staying with a girlfriend, and because the bed sank in the middle, we kept rolling towards each other. 2. The breakfast was really bad -- granola bars and pound cake. 3. The shower had some of the paint peeling off the walls.
