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I liked the swimming pool Hotel staff didnt know about my booking, few staff speaks English and I didnt like the beds they are not comfy at all.
Room, swimming pool & location
The hotel is very good, specious rooms fully equiped , location is very close to ventral town you are obliged to pay your bill at check in in advance.
The facilities were amazing. Most of the staff smiled to us when we crossed.The securities and cocierges outside the building worked hard getting a taxi for us in the heavy rain. There was an extremely lovely lady playing traditional instrucment at the lobby-she got the most charming smile!The outdoor pool is beautiful and green. It was a pity we did not have time for it. The receptionists need to update information of other properties when reccomend guests. We were reccomended to an Italian restaurant but was not informed to dress formally as it required. So we missed out the dinner and waited under a rain for almost an hour as that location was unfrequented.The next day, we came to Concierge, the lady there was on phone and talked to us at the same time. She was kind of cranky and not give the information as we expected but wanted to end up the conversation quick. The breakfast was a bit letdowns with not many selection.Additon, the location was not as in the website.It is still in the center, but not that close to Patunam.It takes app. 10 mins walking to Center World Plaza.
Spacious rooms, with wonderful bathroom. Staff very helpful. Ate in restaurant on lobby level, It was excellent, food, service and price.
I recomend this hotel to my freinds , very good location , freindly staff
I love their rooms, the lobby area is great meeting and greeting friends, you also have Complementary coffee and tea.
Staff very accommodating. The facilities were spotless and beatiful
excellent hotel. the rooms are very comfortable, big, with kitchen area and large bathroom. advice - choose high floor - amazing view from window! nothing
Very good location
staff was very curtious and helpful no, everything was very good
it was in the city and in walking distance from shops and centers it was neat modern and well mantained
The great service amazing bfast awesome upgrade
there is no free water for cofee!! and there is no Arabic Chanel
Excellent hotel. The staff was extremely courteous. The breakfast buffet was good. The location was outstanding and the room incomparable. This was a perfect hotel.
every thing .. i like this hotel because it is in the middle of the shoping centre I stay one year befor in this hotel.. with cheaber price!
beds were awesome....shower pressure awesome. Front desk staff
Bath room unclean !!
The location is excellent
I enjoyed everything. The tour desk was particularly helpful There was a mistake in my final bill but was rectified when I pointed it out.
The room is good and spacious especially the washroom is the best for me that i can soak in the bathtub for long hours... No
Prive/quality is ok. Location is good in busy Pratunam. For 5* it's a bit shabby. But Price quality is ok.
It was clean and the staff was nice. The interior and decorations are tacky. It is not really a five-star hotel. Four-star at most. The hotel is too big and crowded.
The hotel is beautiful. The rooms are spacious are and comfortable. And the beds are very comfy! We had 2 rooms in the North tower, and we found the walk to be insignificant. Location is great, right next to lots of shopping and restaurants. The staff at the hotel is quite rude and over all the hotel is just inefficient. There are angry people everywhere, because rooms promised are not ready. The staff though apologetic, does nothing to help.
It was new-ish Service was not very good...cleaning wasn't either. Getting a taxi and communicating with the staff was very challenging...it wasn't the worst hotel by any means...but definitely wouldn't recommend.
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GOOD LOCATION. CLEAN AND FRIENDLY
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Good location. Very loud AC that is permanently set on very cold and very loud setting. Gaudy decor, the hotel is geared toward the Asians.
Spacious room and good location. Crowded and only average breakfast. In-and-out feeling of the service.
Clean and reasonably comfortable. Nice pool space. Mediocre service, mediocre location. Fine hotel, but was disappointed based on expectations of give star hotel. Service and amenities are not five stars. Star inflation is a general problem in Thailand, however. For Americans, subtract 1 to 1.5 stars.
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Great location, food, views, fitness & pool areas and staff. Many options for activities throughout the hotel. Our Room had some minor water damage stains and hallways/elevator areas had slight mildew odors
great location, and value for money the slowest check in ever , no safe in the room , very slow room service
the location in the city center
Predominantly for business guests, but OK as it has a primary location next to various large shopping centers
staff welcome and early check in not varity on food ,more international dishes might be added
i like the hotel & 1 enjoy nthing
Very kindness of hotel crew beacause booking.com didn't pass reservation to hotel. They find us a room anyway
in the Centralworld shopping & cinma no need to take a Taxi No
We were greeted by very nice staff in a beautiful lobby. Got upgraded to an executive room for free. Very nice room, good view. Pool and roof top bar are excellent, as was the Argentinian bbq buffet. Location was perfect, close to skytrain and lots of shopping. Room service breakfast was terrible. Don't get confused by the 2 lobbies on the ground floor, the one connected to the shopping centre is the convention centre lobby! (oops!)
The view from the room was great, the service impeccable and the location was very very convenient. The quality of the interiors could be better.
everything is good
Nice location. Friendly staff. Big and confortable room. Nice breakfast. Garden of hotel is very lovely. Manager of reception could be more polate and more friendly. For that kind of hotel greeting and check in procedure should be better....)) Sauna is very very small. All other things are very nice. I like this hotel and will stay again if I visit Bangkok.
Variety of Breakfast very poor! Kids Club should be open till 8pm at least Pool should be 24/7
Very nice and modern
The location is good and excellent for the BTS. The restaurant (Madison) was very good and we used the concierge to locate a few things and she was very helpful. The room was tired; old TV, odd kettle/water heater. You need to pay for the use of just about everything and you only can connect two devices for the free (limited) WIFI. The bathroom was dated and the bath wasn't appealing. No IPod speaker, there was a funny old mp3 type connection but unclear how this worked. The place needs an upgrade quickly to keep pace with five star competitors
Great location, but old and boring room. Breakfast was casual but too expensive. Too old rooms, not great internet connection.
Location The reception staff were treated very poorly
Location - clean and comfort Recipton and stuff not smiling!! even you have check in!! bad reciption deal with customer - expensive compare with other hotel same number of star!! also the cost not include the breakfast - hotel not arrange a taxi for leaving in advance time!! so you must to wake up early or make check out early to request from the reciption to find to you a taxi from the street - when you check in, count all the sanks and soft drink in mini bar because the write by mistake that i ate a peteto chips that i didnt eat!!
The location was great, its right on Siam Square and accross the road from MBK Centre and Siam Paragon The bathrooms was quite dirty, reception staff were not friendly. Not want I expect for a 5 star hotel.
very central, an opption to take a shower hours after check out.
central location, wonderful opendoors pool on the 4. floor the hotel, being situated in down town has no balkoney! Only 3 operational elevators so there could be some waiting when wanting to get to your room. Minibar and laundrey services expensiv as expected. If you wanted to smoke and didn't want to stay in a "smoking OK room" then there is no other option to go down to the street since the hotel otherwise has no places for the "smoking public"
comfort, pleasent staff and easy excess to shopping/transport
Very good location. Good shopping possibilities - Good Chinese Restaurant - Friendly and helpful staff. Everything was very good !
room size is good
The staff was very friendly, facilities was great, the hotel looks up to date but above all was the location of the hotel. Placed at the center of Bangkok, shopping was everywhere and if there is a need to go further, theres the BTS Sky train service which is readily available. Only drawback was the cold swimming pool if you want to swim at night. In fact we extended for another night. Just the cold swimming pool. Everthing else was excellent
Great location (near SkyTrain), excellent staff at front desk, nat, taxi/arrival and lounge on 21. Rooms were normal size with good design/decor. Bar area was nice. The executive lounge was great, perhaps only needing a little more hors d'oeuvres variety at happy hour but I loved that they made cocktails to order. All good
located on the main road with all the shopping malls nearby and the skytrain as well. Highly recommended
Honey moon Everithing ok
The Breakfast world there nope
nice location> they were no late check out >i was so bad
location and good staff my room was next to the service door and it was annouing for me somtimes , otherwise everything was great
For the 2 nights i was there i could find no fault with the hotel. Only complaint was unattended children at the pool, who were very noisy.
staff were very nice and helpful Laundry Services
The close accses of the sky walk and sky traine + shopping malls The specail reception for the club room which is located at the 37 floor
the calm and luxuries style of the hotel the food of the hotel (room service) was not good taste
Exceptional service, great location, train station located opposite, fantastic breakfast buffet! Wifi wasn't free...at a 5 star hotel, it's something i expect everytime! Apart from that, everything else was exceptionally great!
I spend 5days in bangkok Intercontinental, it a very nice and comfortable hotel with a great services and its location is just amazing. I think it will be great if you change the breakfast every two days .
The restaurant staff were excellent The reception staff are too regimented...they can't make any decisions. I don't like open plan toilets. They have no privacy at all!,
Clean, close to malls and sky train station, great breakfast buffet and very helpful and friendly staff.
The rooms are well kept and look new even though they are not new. The internet service is fast. Room access via the lifts was fast as well. My room overlooked the pool and was noisy with children for some time. I would have booked the room again, but the room rate was higher this week.
The breakfast was always of great variety and very good. The maintainence problems were tended to very efficiently and quickly.The room was spacious and well lighted and all the amenities were provided.Its very central and well connected.Would stay there again.
The Breakfast, large rooms and friendly staff. The inability to book late departures.
Centre point is well located in the heart of Bangkok with easy access to the main shopping area. Our daughter aged 10 was staying for free because she shared our bed. Extra beds weren´t available but there was a bed sofa in the room (studio) that we could easily have used and happily would have payed extra for. She got charged for breakfast because she is over 120 cm which seems a very strange system to me as children that age vary a lot in height. I didn´t feel that centre point was that interested in familys with children. Also the pool area was very small.
spacious rooms super buffet breakfast close to busy shops very clean also the reservation manager was most helpful the antrium & lifts are not air conditioned
I liked the quiet, homely atmopshere at this hotel which is tucked away from the congested main street. The staff are nice except for one or two who are still not customer oriented. Internet was superb. I love the hotel and thats why I have been coming back to it frequently. The hotel should provide basic items like room slippers, tissue paper and improve the quality of the mosturising lotion in the bathroom. It has a very strong smell unlike other lotions. These are standard basic items in every hotel based on the price the hotel is charging for its rooms.
I like the whole envirnment of hotel, security ,foods & attitude of all staff who have been so much cooperative all the time..I would recommend this hotel to the tourist who wish to stay in a family oriented enviroment close to the centre of city..
Convenience Some reception staff are not very friendly. The lighting in the room is very old fashoned and inadequate and which does not allow me to read (I have to sit at a particular spot to have neon light to do so). The system of using the card for everything, particularly for breakfast is crazy as it takes a long time to register and staff dont seem to know how to handle it more efficiently
This was my 6th time staying and I will always come again. I cannot imagine staying elsewhere in Bangkok.
The room is comfortable, cleaning, loopy and the veiws around the yard I think its better to think about mouslem beople when they bprepare the breakfast.
The gym, the housekeeping Staff was Inattentive and made me feel like I was bothering them when I had a request. Room was dirty, someone had definitely smoked in the bathroom and the smell remained since there was no air filtration.
Just keep up the good work.....staff are friendly and service is excellent......KUDOS