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silent rooms .location near MRT station Hotel never found the booking made through booking .com so we were forced to pay for an upgrade to executive floor . We found as well that the people there were very strict and limited in terms of service. The upgrade was sold to us as a better value for money deal than booking .com but it turned out to be like for like much worse !
Staff helpful little overpriced compare other hotels which are far superior then Swissotel
It was right next to my palce of appointments ( BIDC )
A longer stay of 6 nights this time. The hotel is modern, clean and everything works well. Good for working between appointments. Close to the Metro station. Internet access absurdly costly. 15% of the room rate! Many comparable and even much cheaper hotels do not charge for internet any more. The location is convenient for the Metro, but nothing else. Nowhere much to even go for a walk on the weekend. This is really a business only hotel in my view.
excellent food & good services
I am writing to complain about my very unpleasant stay at the Swissotel Le Concorde on July 4, 2009. I booked a room for 2 persons thru booking.com. When I arrived at the hotel, I told the personnel of the hotel that the second person will arrive later, but the person who checked me in did not tell that the second person would need to be registered at the hotel. Later in the evening, I arrived at the hotel with my friend (i.e. the second person). Although I said that I booked the room for 2 persons, but I was told that I had to pay 1,000 Baht extra, otherwise the second person was not allowed to go upstairs. I said that I booked the room for 2 persons (and requested 2 beds) and told the person who checked me in that the second person will join me later (which she did half an hour after I have checked in). The hotel staff at the lobby, when I returned that evening, did not accept this and said that I should have registered my friend when I checked in. I was very angry about this kind of manoeuvre to charge me an extra 1,000 Baht plus 17% service and tax, especially for a 5-star hotel. I give this hotel zero point for the rating and will never ever go back nor recommend it. If possible, could you please forward my complaint to the hotel and also to the equivalence of the Hong Kong Tourist Association in Thailand or Bangkok. Thank you in advance. Auguste Tran
The ambience was escellent. Room neat and tidy and good size. there was no room to sit and relax in lobby during lunch time as they cleard the chairs to make room for dining tables.
Very friendly and helpful staff. Rooms are clean and tidy and the staff do a very good job cleaning every day. Laundry facilities quick and efficient. Well located for taxis and subway. When there is a large conference or function the seating areas for residents are removed and there is very little space for residents to sit and relax. Obviously the functions are very important for revenue but so are normal residents.
The room and hotel were clean and everything worked. The restaurants offered good choice and quality, but few guests used them whilst I was there.In general this is a good business hotel. Internet charges are excessive. At the room rate charged, it is too much to have to pay by the day for internet access in 2010!
Perfect,, the pool on the 5th floor was perfect!!! they could have asked at check in if i wanted non-smoking but was arragned quickly.
Hotel is stunning.Pure Swiss Class.Very good price at $60 p/N.no where in the world can you get a five star hotel for that price.service fantastic. Hevy traffic in and out of hotel all the time.beware of this.location amidst many massage parlours
The hotel staff were extremely pleasant and the hotel is very beautifully set. The hotel is not centrally located and requires transportation to go to any place.
Everything is new because renovation has just finished. Some area under decoration.
The Breakfast buffet The non-consistnacy in interent prices, they told us 600 bhat for a day conection and we than asked again at the end of our stay and we found sometimes they chrage only 268 bhat. we didnt take the service at 600 but we took it at 268. It looks that they are over pricing it and than reducing the price if gusets are not taking the facility.
Location was not too far a taxi drive from centre. Taxis with metres were well arranged by hotel. Also shuttle service to night bazaar and other places were available. There is not much to find on walking distance (restaurant etc).
The staffs are very friendly, helpful and courteous
Best Price, Good Service, Amazing Breakfast Not so Good English Speaking Personel
Cleanest bathroom hotel in Bangkok I have stayed in. Too far from the action. Had to catch a taxi everywhere.
deliciuos kitchen, wonderful hotel and excellent staff
Very good value for money. Very professional staff!
The hotel was immaculate and the staff were really friendly. The room was spacious and the gym facilities were fantastic. There was also some proper massage parlours outside the hotel which were more then half the price of the ones offered in the hotel. The breakfast was served from 5am which was good and the range of food would appeal to most people. I spotted various captains and crew from the most recognised airlines so that must be a sign of the quality of this place. The price I paid was simialr to a Premier Lodge in Uk and but the quality was better then a Hilton, so people on a budget treat yourself, those who like a luxuary hotel you wont be disappointed. without wanting to moan but at check in I waited 15 minutes before they told me I was a VIP and had to check in at a prioroity desk - where i waited another 15 minutes. Not major but after a 12 hour flight it was not appreciated.
Lovely hotel, staff very friendly and helpful, restaurant food great value for money.
Excellent service and cleaness of the Hotel is very good, Staff are very cooperative and polite. Nothing
very nice people taxi was theonly way to move around
The receiption staff were not freindly during the checkout and they treat me bad.
I have paid a one full day in hotel (24 hours). My check in was at 3-15 pm. A staff blocked my room at 12 pm and ask me to check out. Why should I check out before 3pm if I stay in hotel only for 1 day???
This hotel was fantastic, the staff are very friendly, helpful and polite. Breakfast was huge a great range, Enjoyed the pool and health spa facitlities. I highly reccommend this hotel to anyone staying in Bangkok.
We stopped in our our way home from a backpacking trip and wanted a restful, easy place to saty (with laudary sevices). It was a nice break before the long flight home. Everything was great including the staff and food. it was great
Very clean comfortable hotel. N/A
Excellent rapport qualité prix. chambres grandes, design, jolie salle de bain, à 45€ la nuit je ne peux rien reprocher à cet hotel
Very good hotel Nothing
The hotel staff was very nice and helpfull
Very nice with live music in the Piano Bar in the evenings. Helpfull staff. Left the hotel 04:45 am when flying back home. The hotel provided us with good breakfast bags to bring with us. Nice restaurang with very good prices. Maybe a small minus would be the location of the hotel. No problem to go from the hotel but coming back was sometimes a little bit tricky since the hotel is not that well known. Recommend to always have the small little hotel location map (provided at the front desk) in your vallet.
it is near Bangkok hospital the poor breakfast and it is very old and dosent worth the money we pay
Clean rooms and exellent cuisine
I liked that any time I had an issue it was handled immediately. The people were very helpful and kind. I did not like that the I paid extra to have a safe in the room and all the rooms safes don't work. The beds were extremely hard.
Location for night life Plain room, nothing impressive.
bts station only 5 minutes away not situated in a very nice part of Bangkok.much better hotels for the price elsewhere.
Staff sevice. Inadequate computer availability
The room is clean and comfortable, and the price is reasonable. The restaurant is exellent both Dinner and Breakfast, varieties of food. Service staff are exellent, eager to serve with very good manner. Parking space
Location, near Metro, good food nearer,good super market nearer Nothing, sorry
The staffs & the cleanliness of the hotel. No
Radisson Hotel Bangkok is perfect. No Problems .
Room comfortable and well appointed , bell staff helpful and in standard/deluxe rooms value for money. An attempt to upgrade to 1 night to executive floor to avail of cocktail hour or happy hour revealed this did not entitle one to alcoholic drinks. The room was exactly the same so anyone expecting cocktail hours to include cocktails forget it.To their credit the duty manager did do his best for the one night. The executive floor however is not value for money.Internet, though free tends to break easily making use difficult.
very,very good breakfast and veri nice hotel peronal!
central location is ideal and easy access to the airport.
Hotel was fine Hotel policy on visitors
if you need internet access for your work avoid this hotel, the WIFI is so slow i couldn't work properly. i am happy to pay the 600Baht per day if i had proper access to the internet but here i had to pay per day what it costs per month in bangkok to get a fast internet access.
location dirty bedspread, internet was not free
Good room and facilities 1.Difficult to communicate with people- they do not understand us easily. 2. Sometimes, they were harsh in talking as well. Have not seen this in hospitality industry. 3. Few things like credit card verification etc. were not told in advance and amount directly charged from card.
friendly staff, good facilities
I did not expect a 5 Star Hotel feeling for the price of a 4 Star hotel. For sure, I will come again. I did choose the hotel be cause it seemed to be close to public transport but it is still to far off. Nevertheless, the taxis are cheap.
I was happy with the location almost on top of Suttisan MRT so I could easily travel around Bangkok. The market was fantastic and I could get anything I needed right there. My morning mocha was under $1.40 and available in several very close booths. The room was quiet and large with a fridge and some kind of rice cooker I did not understand. I felt absolutely safe in the hotel and around it at all hours as a single, middle-aged woman. There are always people around. Highly recommend the massage place downstairs. Fabulous to get done and go back to the room to sleep. The internet went in and out - I don't think that is the hotel's fault. Few staff speak any English at all. They would find someone to help though - even if it is another guest who happens to speak English.
Location is good, very close to Ratchadapisek road and night market. Quite a few restraunts nearby, easy to get around and fairly close to the airport Found a roach in my bathroom:( Hotel is difficult to see off the road, cab driver missed it couple of times