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Loved having an indoor pool and hot tub, especially after a long international flight. The room and bed were surprisingly much more comfortable an spacious than the pictures made it seem and we had many tv channels to browse through. Being so close to the airport an without alternative transportation, it was disappointing that there was hardly anywhere to eat within walking distance of the hotel. There was a good pizza place or delivery, but our options were very limited. Also, the water wasn't the best tasting (may just be we are not used to Chicago water) and there wasn't really a microwave we could use anywhere other than the breakfast nook, which was closed off to us. Also, not having the option of anything for breakfast because we had an early flight was annoying. They should be used to early risers and have some sort of cereal or bread and fruit that could be quickly grabbed and don't require any preparation by the hotel.
I'll like to compliment Cecilia (front desk), Lupe (room maintenance), and Jose (shuttle driver) for their excellent service provided to us. They made us feel good and comfortable. Thanks to all of you. We really appreciate it. The room was reserved as non-smoking but had a terrible cigarette odor. Perhaps management needs to work a little bit on improving that. A few employees need to work on their customer service attitude; Lety (front desk) and Saul (maintenance) for example. They seems to be mad and upset most of the time. We noticed a bit of rudeness when asked for things. Other than that we had no complaints.
The shuttle was super easy to use. We could get right on the train to downtown and saved a lot of money this way. The shuttle driver Roberto was excellent In suggesting activities and areas to go to and areas to avoid. They were willing to work with us and the shuttle was always running. The front desk staff was also wonderful. The rooms were nothing fancy and breakfast was bad but for the money and for how nice the staff were and the location it more than made up for it.
24 hour airport shuttle this was the reason I chose this hotel. Left on time and no complaints at all no complaints this is a airport hotel so you knew what you were getting
Free air shuttle bus (time is also flexible) Staff are very kind and friendly non
Loved the friendly and helpful staff. Free parking and free shuttle to airport were the whole reason I booked here, but the room was very nice and clean! Not enough outlets in room
Cheap enough to entice. Close to the airport so you won't miss your flight. Friendly staff. Very far from the city but I guess you'd expect that from an airport hotel. Rooms just clean enough to be bearable. Even though the breakfast is included, do not count on it at all.
Very friendly staff, comfy beds, breakfast was good. My sheets and towels had stains on them, the AC was so loud I couldn't sleep, the carpet in my room was pretty gross and it was coming up.
The staff was friendly and helpful. The shuttle service was quick and convienent. It was sn awesome value. The room was sort of dirty and the facilities were a little sparse. A change machine would have been nice.
The location was good to the major interstates. It was good for the money I payed. I will stay there again. The pool was dirty, we found long hair in the bottom of the pool. The breakfast room was always crowded. Not many healthy options.
Staff were super helpful! Everyone took the time to help us with our needs and gave us tips on places to visit, best modes of transportation, and events happening. The free 24 hr shuttle to and from the airport gave us easy access to anywhere we needed to go in the city and saved us money and time! Will definitely stay again! Pool/spa area was small and crowded. Breakfast was also crowded and made for long lines and wait.
The rooms are VERY clean and the decor is updated in the room. There is a free breakfast in the morning with a waffle station, cereal, bananas, toast and juice. There are also small cinnamon rolls (the microwave kind from the store).There is a washing machine on site as well. The beds are older and not very comfortable. They could raise there rates by 15 dollars a night if they had newer beds, but I know that is an expensive investment for a hotel to make. They really have done a nice job at this property and I would highly recommend it for someone on a budget who needs a stay in the area.
The rooms had been completely renovated since we stayed last year. New furnishings, carpet, paint. No smoking facility. Clean and fresh. Great, friendly accommodating owners. Inexpensive. ..but not cheap. Would definitely recommend.
The staff at the front desk was very friendly and efficient during check-in. The hotel is located at the intersection of busy roads- very loud throughout the entire night. Semis in the parking lot were constantly making noise. The room was not very clean- stain on the bed sheet, hair in the sink and shower, stains on the floor by the shower and on the wall by the sink. Pretty rundown overall. It was cold and you could not turn the temp higher than 65! Thin blanket and sheet on the uncomfortable bed. if you wanted to use wi-fi, you had to pay for it.
It was cheap. It was a dump. The room SMELLED AWFUL like someone had used way too much air freshener to cover a worse smell, I had to air the room out. The floors were fake wood parquet that was old and peeling up in spots. there were no amenities at all other than two small bar soaps. No fridge, microwave, coffee maker, hair dryer, NOTHING. fluorescent light in bathroom flickered for a full minute before it came on. I was so paranoid about bedbugs I did not let any of my clothes or bags touch the bed or floor. I unmade the bed and lifted the mattress up to look under it with a flashlight before i laid on it. When I was driving around I saw TWO other Motel 6's within a couple miles of this one, and they both looked a lot nicer. (I only saw the outside though) I ended up changing my flight home from a morning flight to the night before mainly so I would not have to spend a second night here.
Nothing Everything, smelt terrible, neighbors kept me up all night. Bed was a brick I was hurting bad the next day, not free wifi, just gross I was afraid a cockroach was going to crawl on me any minute
Staff was very helpful and attentive. Rooms were decent and good coffee in the morning. Stayed for an event in the area and the stay at Elk Grove was nice.
Very clean. Problem to open the door with the key and the hall smelled like a smoking area.
The beds were actually comfortable. Liked the fact you had a flat screen. I didn't like how the WiFi was down. And should have a vending with milk & juice.
The Cleanliness, area of the hotel, comfortable bed and the Updated Room. Nothing.
Friendly I had booked 2 rooms thinking they would be either together or close to eachother but ended up on separate floors and opposite sides of building. Did not like that.
Nothing Everything! Motel was dirty, holes in the carpet in our room, garbage outside everywhere! I will not be staying there again!
Beds were comfy, location was great. clerk refused to give us a smoking room, even though there was availability. Said online reservation was set in stone, including room number. That was ludicrous!
Very clean. It was convenient for where I needed to stop to get sleep before continuing my trip back home Room not carpeted. Very small. Pillows felt half full too soft. Could hear people in hallway talking on their phones at midnight and later. Could hear people walking around the unit above.
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This guest did not leave comments about this hotel.
The hotel is in a very good spot we were able to go to many places and not have to drive to fare. The staff was very nice and their if u needed help The heater in the room would work only for a little bit and didn't blow out much heat at night or got really cold
price bedsheets dirty-had to change ourselves, non-smoking room had smoky odor and smoke entered bathroom from other rooms when fan was turned on, hotel walkways dirty, other guests smoking out on the walkways, no outdoor smoking area or ashtrays, carpet in room was in poor condition, tv picture was distorted, poor quality, and minimal channels available, bed mattresses sagged.
Close rooms Smells
Ok for the price because Chicago area is expensive. Clean enough First room that we got had a strong smoke smell but they changed for us. Staff was not rude but not friendly. Bit far from downtown Chicago. No breakfast included.