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Staff was awesome! Malls all around
Nice clean modern hotel.
I liked that there were several restaurants in the hotel and next to the hotel. There is a walkway to the shopping mall. The swimming pool was in the building across the street.
Clean room, prompt room service
Great location with a great view!!! Beautiful room with a large tv! A little pricey!
Great location Poor lighting in bathroom Staff unhelpful in resolving various room and facility related issues. In particular, after twice complaining about excessively noisy hotel guest, front desk agent said "Ooh, I hate when that happens."
Good staff The bed was as hard as a rock, not what you would expect for a higher end hotel.
Clean the man washrooms more often
The staff was very friendly. The room was kept clean and the bed was super comfortable. The location was great too! Connected to Lincoln Square for business. Connected to Lucky Strike and the movies by sky bridge as well. Smack dab in the middle of the mall area. 2 blocks away from an LA fitness but also had its own fitness center if you didn't have an LA Fitness membership. Only down side was not being close (walking distance) to any grocery stores where you can buy bottles of water and other essentials. The hotel provided all that you needed if you asked for it, it was just much pricier. Other than that, enjoyed our stay very much!
The customer service on the way out was excellent. Christen was the best, her attitude was great and it felt genuine like she really cared if we enjoyed our stay. I did not like the overall cleanliness and would hope in the future attention to detail will be looked into by someone in charge.
Rooms were exceptional, well thought out, and everything was clean, and worked. I dont prefer valet to self park, generally.
Our trip was last minute so we chose this hotel because the price was great and the reviews were better; we were very impressed! Very clean, great food at the bar, staff was wonderful, amenities were ample. Overall, EXCELLENT value. I will stay again even if the price goes up substantially. The location means you either have to use the valet (which was great and fast) or park on the street, my truck was too big to go on the street so valet was our only option, I like more options. Bellevue is great, but if you need to be in Seattle, it's just a little further than is real convenient.
Very clean! Staff was super friendly & helpful!
Store proximity to local shopping and dining.
Cozy , nice bed and nice staff They did not have a fridge and our food was ruined
Great location, excellent rooms No parking on the weekends, staff internally overcharged in the cafeteria, had to remind front desk of billing corrections. Not a good experience
Not much. Not worth the money. The elevator was broken and we wasted 2 hours of our vacation just waiting for elevators. It took us over an hour to find parking.
It's what you would expect of a Westin in a city. Clean, accommodating staff, decent breakfast and space to meet informally. It was an expensive night at $300+.
Please stop milking the cow and offer new hotel. Noise, smell 70 years old.
- Comfortable bed - overall the room was clean - rude and unprofessional front desk (the guy with eyebrow piercing) - dreadful green color scheme in the rooms - old and dirty looking carpet - found hair in the bathroom sink.
Staff, location, value. Rooms need a touch of modern / refresh
There aren't many "values" left in DT Bellevue, this is one of them. Quiet rooms with free parking. Easy access to 405. Retro (not in a hipster way) property is quite old and in need of updating. This may/may not happen as they are rumored to be closing in the not too distant future.
Price, location...minutes from Bellevue square and freeway entrance easy access Comfortable king bed Direct TV, fridge, coffee maker and microwave in room Good wifi We got an end room with ice maker literally outside the door, plus the door didn't have a good seal so it was noisy Breakfast is not included, costs $10.95 a person Hotel feels a little dated
Room easy access to parking Front desk mess up my room from two beds to one, have to wait for a long time to adjust it. Bit loud
This is my second stay here. I like it here since it is nearby at the heart of Downtown Bellevue. Very convenient especially on the weekends if you are simply wanting to sight see and/or access downtown bellevue in less than 5 minutes. Also, it has an easy access to the I-405 freeway so if you are not in to Downtown Bellevue and want to head somewhere else, this hotel is good. It also surprisingly quiet at night which is really nice! The room is clean and looks modern. Guest service is also very attentive. Plentiful of parking space as well! Well, it's not super sound proof when people are walking the hallways and talking really loud at 3am in the morning, but of course that's to be expected. Other than that, I don't really have anything I disliked about this hotel.
Hotel was in good shape We were assessed a smoking fee charge. We have two children and have never smoked in our lives. The manager Dylan Griffin had a horrible attitude and did not resolve the issue. She needed to go find "evidence" and after two hours of waiting she found that no report was filed. Really poor poor management. Stay away.
Room was nice an comfortable. I had 400$ in gift cards which I used at check in time an yet they still charged my CC for 580$ which screwed up my limit an caused us to cut short our stay.. they told me that was standard but how when I payed essentially what's as good as cash for 98% of my hotel fee..yet they chr get my card as if I hadn't paid a dime.. they should have only charged me the difference period. . it ruined my stay there an my wife as well..
Bed great room wonderful coffee shop did open early enough
The bed was very comfortable and the room was nice and clean. Staff was helpful and friendly. Room had a nice view. No hot tubs, sauna, or shuttles available. If I didn't get such a good deal thru booking.com it would've been too expensive for what it was. Also, the walls in the rooms seemed pretty thin as I could hear the girls in the room next to me talking most of the first night. None of these were a deal breaker and I wouldn't mind staying again in the future.
design is young style and comtemperary and free parking and close to towncenter. No refrigerator and Safety Deposit Box
Rooms were clean and had everything I expected/needed for the stay. Hotel boasts being dog-friendly with treats in the lobby and no pet fee which was wonderful. However, there is literally nowhere at all to take your dog to relieve themself. No grassy areas, no mulch or gravel areas, no "pet relief" areas. I was stuck trying to get my dog to walk along the narrow parking lot dividers in the dark around cars and shrubs to convince her it was ok to "go" there.
Definitely. Friendly staff, very nice room. Clean. A bit out of the way.
Parking available and easy to find space. The internet worked very well giving out almost 50 Mbit/sec
It was clean and reasonably priced. Also new and very nice.
Rooms had class
The staff was great. The hotel was very nice, including the bar for a late night drink I can think of nothing I did not like.
clean and comfortable. great shower.
The front desk staff was very friendly, even though they seemed to be in a state of training where not everyone could handle the details of check-in. Great attitudes, though. Housekeeping did not seem to be coordinated with registration. On our first day, the room was not cleaned until very late afternoon and on our last, it was cleaned long before we checked out. Also, Bookings.com should include the cost, with tax, on their confirmation.
I liked the shuttle service provided as well as the free outdoor parking. I was hurt when I could not extend my stay and I had to find another hotel which ended up costing me twice what your hotel cost as well as the frustration of having to find another place to stay along with moving my belongings and finding a place to park my car.
The rooms were wonderful and the beds were super comfortable
Clean and large room. Nice location in Bellevue WA. The staff is correct and helpful.
Great location close to Bellevue Mall and the park. Near the freeway access too. Very dated. No fitness room. Continental breakfast was a few muffins and a little fruit. Free wifi did not work. Ethernet was on and off. Room showed some updating, like the new switches for bathroom fan, but still a lot of older things like a shower door that was stuck or the dated couches.