Guest reviews of Holiday Inn Express & Suites Charlotte Arpt-Belmont
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All Reviews
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Couples
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Families
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Business
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Solo
Overall Rating
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10.0 "Excellent breakfast."
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10.0 "Food is to die for."
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9.1 "World class service."9.4 "94% found the
staff to be very friendly ." 8.0 "80% thought theservice was very professional ." -
8.5 "Comfort level is high."9.2 "92% said the
beds were comfortable ." -
8.4 "Location is great."
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6.2 "Rooms are ok."
Overall Rating
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8.9 "Great service."9.2 "92% found the
staff to be very friendly ." -
8.7 "Comfort level is high."9.3 "93% said the
beds were comfortable ." -
6.4 "Rooms are ok."
Overall Rating
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9.3 "World class service."9.5 "95% found the
staff to be very friendly ."
Overall Rating
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5.8 "Rooms are ok."
Recent reviews
- All reviews
- Positive
- Neutral
- Negative
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10.0review from
Very clean rooms
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10.0review from
This guest did not leave comments about this hotel.
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
Room was nice and bed was comfortable Never any parking and very bad water pressure. Toilet constantly clogged.
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10.0review from
I liked how the entire hotel is non smoking. The employees were great. Great location. Beds/pillows were very comfortable and appreciate duvet/sheets instead of comforters. Everything was great. Appreciated easy check out
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5.0review from
Close to where I need to be The construction the mass the dirtiness the dustiness the list keeps going too much to list
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7.0review from
out of the congestion of Charlotte No hot water when I wanted to take a shower (11:30 PM one night) and 7:30 AM one morning)
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10.0review from
Very friendly and helpful. Nothing.
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10.0review from
The staff were extremely nice and helpful. More so than most hotels I have stayed at. Breakfast was good. A little dated.
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10.0review from
The hospitality of the staff was amazing. Nothing was terrible. The room could have been cleaner.
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7.0review from
Nice location. Average clean. Stains and some dirty in the bathroom. Bed is soft and comfortable, however the springs are a little noisy. The in room air conditioner makes loud noisy. could not sleep with its on. I had to get up and turn it off.
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10.0review from
I answered the questions above. We were very pleased with the location, front desk employee, cleanliness, and places to eat. No
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
The bathroom floor had human stool on the floor. We had to change rooms but the initial surprise at being in the room for approximately 1-2 hours before going in the bathroom made the entire stay disgusting.the hotel staff apologized but ........
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10.0review from
This guest did not leave comments about this hotel.
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7.0review from
The staff was friendly The bathtub was dirty. The towels were little.
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6.0review from
The hotel was in the perfect location for a wedding we were attending in Belmont. The lobby staff were very nice and helpful. The breakfast in the morning was decent. The building was having some sort of leak in the ceiling of the lobby and the building is clearly older.
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7.0review from
BEDS WERE VERY COMFORTABLE there were several little league teams staying for the weekend and there would be anywhere from 15 to 30 kids in the pool almost unsupervised jumping on each others head and making it impossible for anyone else to enjoy the pool
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10.0review from
I felt very welcome at this hotel. The staff was exceptional. Would definately stay here again!!
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4.0review from
The good news: The room was clean and the beds were comfortable. The bad news: The television reception in the room was horrible. It was a hi-def TV, yet,every channel was static and snow.We had a suite, and there were no other suites available, so switching rooms for a tv was not an option. In addtion, there was no guest hotel guide in the room explaining the layout of the hotel, amenities such as exercise room, pool or breakfast bar hours. When I asked for one at the front desk, the young man simply shrugged and handed me a printout of the tv channels. We went down for breakfast at 9:35am, and found that the food had been cleared away, and breakfast was finished. I told the lady at the front desk and she explained that the check-in person hsould have told us that breakfast was over at 9:30. This had never been explained to us at check-in,nor was there any information in the room. She said, 'I'm sorry, there is nothing I can do about that.' So, breakfast for my family of four ended up at a restaurant, and cost alot. Customer Service at this hotel was unacceptable.
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10.0review from
We enjoyed our stay at your hotel very much. The staff was extremely friendly, the hotel was clean and quiet, and the continental breakfast was delicious. We would definitely recommend the hotel to our friends and family. Thanks for a great stay!!
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8.0review from
Out of the city and quiet, but very near lots of restaurants. Great for business travelers, also has conference rooms. Feel continental breakfast is much more than just a bagel and coffee. Free beer while supplies last in the lounge in the evening. Stayed 5 days while traveling for business, and will definitely stay on next trip.
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10.0review from
Very clean rooms
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I liked how the entire hotel is non smoking. The employees were great. Great location. Beds/pillows were very comfortable and appreciate duvet/sheets instead of comforters. Everything was great. Appreciated easy check out
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10.0review from
Very friendly and helpful. Nothing.
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10.0review from
The staff were extremely nice and helpful. More so than most hotels I have stayed at. Breakfast was good. A little dated.
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10.0review from
The hospitality of the staff was amazing. Nothing was terrible. The room could have been cleaner.
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10.0review from
I answered the questions above. We were very pleased with the location, front desk employee, cleanliness, and places to eat. No
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9.0review from
This guest did not leave comments about this hotel.
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8.0review from
The bathroom floor had human stool on the floor. We had to change rooms but the initial surprise at being in the room for approximately 1-2 hours before going in the bathroom made the entire stay disgusting.the hotel staff apologized but ........
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10.0review from
This guest did not leave comments about this hotel.
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10.0review from
I felt very welcome at this hotel. The staff was exceptional. Would definately stay here again!!
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10.0review from
We enjoyed our stay at your hotel very much. The staff was extremely friendly, the hotel was clean and quiet, and the continental breakfast was delicious. We would definitely recommend the hotel to our friends and family. Thanks for a great stay!!
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8.0review from
Out of the city and quiet, but very near lots of restaurants. Great for business travelers, also has conference rooms. Feel continental breakfast is much more than just a bagel and coffee. Free beer while supplies last in the lounge in the evening. Stayed 5 days while traveling for business, and will definitely stay on next trip.
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7.0review from
out of the congestion of Charlotte No hot water when I wanted to take a shower (11:30 PM one night) and 7:30 AM one morning)
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7.0review from
Nice location. Average clean. Stains and some dirty in the bathroom. Bed is soft and comfortable, however the springs are a little noisy. The in room air conditioner makes loud noisy. could not sleep with its on. I had to get up and turn it off.
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7.0review from
The staff was friendly The bathtub was dirty. The towels were little.
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7.0review from
BEDS WERE VERY COMFORTABLE there were several little league teams staying for the weekend and there would be anywhere from 15 to 30 kids in the pool almost unsupervised jumping on each others head and making it impossible for anyone else to enjoy the pool
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6.0review from
This guest did not leave comments about this hotel.
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5.0review from
Room was nice and bed was comfortable Never any parking and very bad water pressure. Toilet constantly clogged.
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5.0review from
Close to where I need to be The construction the mass the dirtiness the dustiness the list keeps going too much to list
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6.0review from
The hotel was in the perfect location for a wedding we were attending in Belmont. The lobby staff were very nice and helpful. The breakfast in the morning was decent. The building was having some sort of leak in the ceiling of the lobby and the building is clearly older.
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4.0review from
The good news: The room was clean and the beds were comfortable. The bad news: The television reception in the room was horrible. It was a hi-def TV, yet,every channel was static and snow.We had a suite, and there were no other suites available, so switching rooms for a tv was not an option. In addtion, there was no guest hotel guide in the room explaining the layout of the hotel, amenities such as exercise room, pool or breakfast bar hours. When I asked for one at the front desk, the young man simply shrugged and handed me a printout of the tv channels. We went down for breakfast at 9:35am, and found that the food had been cleared away, and breakfast was finished. I told the lady at the front desk and she explained that the check-in person hsould have told us that breakfast was over at 9:30. This had never been explained to us at check-in,nor was there any information in the room. She said, 'I'm sorry, there is nothing I can do about that.' So, breakfast for my family of four ended up at a restaurant, and cost alot. Customer Service at this hotel was unacceptable.
