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Overall the bed was comfortable and the cable was enough to get me through the week. The shower curtain had a large stain on it. The carpets needs to be vaccumed. Really needs to be cleaned better when guess arrive.
This days inn was great my son and I stayed there for two days while we went to sesame place. It was very close to the amusement park and the price and service was great I would definitely recommend.
There were footprints all over the walls and two giant holes on the wall as well.
The food! Thumbs-up to the Blue Room! Nothing I can think of.
We got a room with a king bed and sofa bed and were pleasantly surprised to see that it was a full-size sofa with a double bed. Pool was nice. Staff were helpful. Toilet continually made dripping noises--never fully stopped after flushing. Bed was really hard! No free breakfast--especially with having 2 kids with us this would have been great.
Bed was comfortable with good pillows. Room was spacious and had nice work area
It had a comfortable bed and a convenient location The elevators took forever and it was kind of dingy. They seemed overwhelmed by the number of people checking in at one time.
Friendly stay and very comfortable beds !
I like that they had a restaurant & bar in the hotel! They also had lost of outside sitting areas that was great Needs renovations, and updates pool area wasn't so clean! Lots of people complained about there key cards not working, also when I check in the hotel they gave me the wrong room, and it's nothing like the pictures online!
It had a pool. The room looked tired. We were given a handicap room and neither of us are handicapped. The room was through Hotel.com and I think they looked at us differently because of that factor. The room was cleaned but they didn't replace the toilet paper roll in the dispenser.
Loud guests. Children running in the hall. No consideration for smokers. The room was advertised as a smoking room but the whole hotel is nonsmoking. I was overcharged and my money wasn't refunded. I'll never stay there again or use booking.com.
Staff was very friendly and helpful. Hallways were quiet. Bar was roomy with a nice variety. Indoor pool was a nice size and did not get too crowded. walking distance to some stores and variety of restaurants within a mile. 10 minutes to sesame place. Surprised it was not more expensive. Great value! Shower in the room was very basic but served the purpose.
Room looked newly updated. Friendly front desk staff. Hot tub was out of order. Pool looked dirty.
The hotel as wonderful. They accomodated me when booking.com did not put through my reservation even though the hotel was full.
nice facility, nice hotel, but small restaurant, breakfast was hugely expensive, no menu, room was empty. (food was good but overpriced).
Seemed nice at first glanse, some staff were good. Nice pool in basement. Don' ge caught! They say it cones with breakfast like most normal restaurants; It does NOT. MANY other customers were offended by this (including the tables all around us). Felt nickel & dimed, humiliated. We complained and they made it up to us by throwing in breakfast (as advertized), but one guy at the front desk tried to stand by his guns, insisting that they made it clear on their website (ie that the customer was wrong).... Went back and checked.... Kayak had nothing about no breakfast, and Sheraton Bucks County had FREE BREAKFAST INCLUDED -falsely. Felt so sorry for the guy at the table next to us who was a returning vet & also got duped by them-- except he jus coughed it up and got ripped off by them. He also mentioned that the discriminated against him as a returning war veteran by offering him a more expensive price if he said he was a vet. When he complained the said it was just how it is.
Friendly staff I didn't like that our reservation was never booked, whne we arrived and were forced to stay in a smoking room.
Loved the room, very comfortable and clean. Loved that they provided shaving cream and a loofa sponge, nice touch There was no coffee pot in the room.
Staff was very friendly. There was a problem between Booking.com & Sheraton where the hotel did not have the reservation, the staff handled everything and worked it out. I was very impressed. None
Room heater didn't work, we were not accommodated for it. Also places like that should include breakfast.
The room was spacious and clean. The hotel was very close to Sesame Place. Free parking! There was no fridge in the room and it costs 20$ to have it included.
location Doesn´t look like a Sheraton Hotel...
The staff is very friendly, the rooms are clean, flat screen cable tv....best deal around for staying at Parx casino
Close to the main road, shopping and the Pa. Turnpike. The fact that I stayed one night and left and there was no refund for the additional two nights.
I thought the price was great! I can't think of anything I didn't like.
the room overall was good. nice size beds and counter space. that there is no refrigerator in the rooms and there is no iron either. and this past time that we stayed there the ice machine was out of order in the front of the motel and we had to walk all the way to the next building on the top floor to get ice. and the front office did not know that the ice machine was out of order.
Price was reasonable and staff was friendly No hair dryer in room and it took 3 tries to get a working iron.
Heated pool ; good bar; excellent location; friendly staff; trendy
Racially discriminated against and racial profiling took place at the Aloft tonight I stay there very poor customer service skills people not wearing uniforms are badges so that you know who they are just a very poor and horrible experience all together
I like the staff. They are very courteous and friendly. For the price, the room wasn't as clean as during my last visit (the bathroom, bedding and towels were fine but the rug and chair in the room had stains). Some lights in the room didn't work. There are cheaper hotels in the area that are cleaner.
Price compared to others in area Unique room layout - not designed like all others Bed comfort was 6/10 Other Aloft hotels I have stayed in had nicer showers with 2 outlets etc. expected the same but didn't have it.
I like to get a printed receipt fornmy expenses. Please resend my receipt I didn't get an email
Great location, friendly staff, good live entertainment. Pool stays open later than other hotels Pool very small, Lots of young children unsupervised in pool area/fitness center. Very hectic in pool. No staff member present to enforce pool rules. Rooms had no microwave, food/snack items were pricy in comparable to other local hotels. Breakfast was not complimentary. Not really worth paying the price with no incentives to be there. Expensive for nothing.
Easy access to Philly, Modern well-designed, friendly staff Stains on room carpet, bedspread, missing iron, blown light bulbs in desk lamp and bed lamp
if.you're on your way to somewhere else and have small children, you can't really go wrong. its a solid stop over. Hotel staff were great. cleanliness needs to be upgraded. the "water park " was great but not for thr price charged ($20 per person).
Unfriendly staff that couldn't be bothered, broken fixtures in the bathroom, room door had large air gaps letting in hallway noise
Very friendly and helpful staff Got a non-smoking room that stunk like smoke. The front desk made the situation right.
Front staff was rude. A foreign student group was making a lot noise during the night.
The room was spacious and clean. I had gotten Lasik surgery at the clinic next door and spent the night here to heal. Staff was very accommodating and guided me through the halls when I couldn't see. Would definitely recommend this place.
I was visiting cousins in Philly and the Jersey suburbs and this place was very convenient. There are many hotels in the area but I wanted to avoid the 'over used' names since it is at a very busy crossroad area of America. This Hyatt Place was about the same size as most roadhouses, but it's a class apart. The room was more like a suite, very modern and nicely laid-out and furnished. It had a wet-bar area and generous work desk plus a giant screen TV with a wrap-around sofa viewing area. Big comfy king bed with extra pillows. Classy breakfast and goodies included. Very friendly and attentive staff. I would go back in a heartbeat.
WOW! This hotel was so clean and the staff was friendly. The room was very large and had all the amenities you could need. The only trouble we had was keeping the temperature in the room comfortable. We would definitely return to this hotel!
The hotel is located in a quiet group of other small hotels and small businesses. The roads around the hotel had little traffic so that running was possible. The major road Rt 73 required the use of a jug-head for turn-around or one could drive through the small roads to Attium Road which allowed left turns. Located near restaurants: On the Border and Sage Diner. The room and nearby guests were quiet. The internet access was good. I would stay again because it was a good value for the money.
it is the best hotel in mount laurel that i have stayed at. will stay there on my next visit.
Stayed here for a weekend visit to Philly with a GOOD BUY deal. Great place. Clean spacious room. Upscale room decor. 24 hour bar and food (limited) in lobby. Nice breakfast, although ends early for a Sunday (10am). Easy access to Philly. Right off NJ Turnpike (a little hard to find at night - in a corporate business park.). Chilli's a walk. Other restaurants in area.
Not uch offered on what they call breakfast. You are lead to believe that they have a hot breakfast. It is not FREE, you will be billed for it. Nice rooms and updated though. Cut back services since they updated.
Great place. Located in a great area with lots of other things to do. Staff was helpful and the rooms were kept clean!
Absolutely pleased in every way. Staff very pleasant. Room clean and modern.
42 in TV flat screen -great for watching sports and playing video games -bring your own play- system. Comfortable queen size bed. Sitting area-perfect for entertaining friends. Snack / coffee bar appeared to be finished but not in operation. Used the compter /printer downstairs in nook near lobby area at no charge. Overall, a good comfortable to stay. One resturant within walking distance.
The location is great as we travel south. The fact it accommodates us and our dogs is a big plus. The rooms are big and nicely appointed. The breakfast is very good.
staff was friendly and helpful Beds were comfortable excellent value could open windows coffee maker in room didn't work
The room was large enough for my husband, myself and my teenage boys. The staff was very nice and willing to make us feel welcome, supplying those "left at home' items. The room was clean and the beds were comfortable. Check in and check out was a breeze. I just wish breakfast was not so expensive. I did not like the pillows, they were very uncomfortable.
Convenient location and great staff Expensive with no perks. Breakfast and dinner were very expensive for so-so food. Beds were ok, pillows were awful.
The location & the breakfast buffet. Everything was fresh & tasty. We were there for two ayes. Housekeeping did not clean our room. When I called the front desk, they were very apologectic.
Very convient for sesame place. Also went to Princeton from there. Staff was always very helpful. One manager-I believe his name was Angelo, gave out stickers and toys to my two young children during breakfast. Love that the very big breakfast was included. We stayed in a king suite which was perfect for my husband and two young children and myself. Was definitely worth the money. The first room we were placed in was nonsmoking but wreaked of smoke. We told the front desk and they moved us right away.
the room was clean and what I expected. location was good, though somewhat difficult to find. service was poor. I had only decaf coffee packets in my room when I checked in - then was told by the desk clerk that he couldn't get me any regular ones. the shower nozzle came off in my hand when trying to adjust it
Horrible service. Never had maid service and front desk very rude when I asked for towels. Check in was slow and they had all of our details incorrect.
Nothing. Hotel smells of smoke and mold. Bed linens were dirty on arrival. Sofa bed was broken and my older daughter fell through it the first night. The hotel is seemingly under construction with trash, trucks and dirt everywhere yet we never saw anyone working. Staff was rude. Breakfast was terrible. You get what you pay for I guess.
Adequate complimentary breakfast, hot coffee throughout the day, plenty of free papers. Most of the hotel undergoing rebuilding, room was shabby and should have been redone before courtyard. Most outlets in room were in lamp bases, bulbs flickered while light was off, and frige/microwave stand swayed alarmingly, like furniture you buy for a dorm room.
We booked 2rooms only they had us only registered for 1 , we had to take a smoking room because that is all they had. The woman at the front desk went up and sprayed it before we went in and help me carry my bags..
Nice Staff, very helpful. Great Breakfast, lots of Choices and plenty of everything. Rooms and Breakfast/Bar areas clean and well maintained even though the breakfast rush. Beds comfortable. Had a very nice time. Had a small problem with needing an extra pillow. A new staff member said it would cost me $50. I talked to another lady and she checked on it and discovered the new staff member had looked up the price for taking the pillow instead of just requesting one for the night from housekeeping. I received a pillow without charge soon after. It would have been nice to have the staff a little bit better informed.
Was formally a Holiday Inn and is in the middle of remodeling.I stayed here when it was a Holiday Inn and they are making improvements but still do not have it all together, Breakfest bar was good but the room although updated appears warn. My TV remote did not work and the channels were limited. It was quiet but that was because no one was there!
The room was pretty clean as was the hotel itself. Perfect for a one night stay with our two young boys for our trip to Sesame Place The pool was under construction which wasn't stated when I booked the hotel so my kids were a little bummed. Additionally my shower was dirty and the fridge wasn't emptied after the last guest, there was an egg in the fridge when we got there
Our room was comfortable. I felt the breakfast options were good considering it's complimentary. And being able to spend a day at the hotels pool with my daughter was relaxing. Although it's not the hotels fault my biggest complaint would be the construction going on on the main road in front of the hotel. You have to go a little out of your way to get to it because of it and when you don't know the area that can be a bit frustrating.
Proximity to places in the area Noisy, difficult to communicate with staff, handicap room
I asked for service from the front desk, and each time the gentleman followed through and was kind. The toilet seat was so loose, that it moved sideways every time you sat down. Also, the toilet would not turn off. Once you flushed it, it would fill and turn off, but then it would turn back on and stay on. The water drained very slowly in the shower.
Liked Nothing. We did not realize rooms were rented out to long term tenants like apartments. So although there were only a dozen cars in the parking lot, every room was occupied on our entire floor (100 rooms on 2nd flr). It was NOISY even past midnight with crying babies, children, people outside. Only positive was that we weren't robbed in the night, and our vehicle was not broken into. Way too much hair on bathroom floor, chewed gum on bathroom floor in two different areas, dirty towel hanging on back of bathroom door. Fridge motor rattled, we unplugged it. Broken bed /frame, we couldn't wait to get out of there. We chose it becuz of its proximity to Sesame Place and didn't like the Sheraton at Sesame where we stayed during our visit last year.
Restaurant on site, although I never ate at it. Staff was anything but helpful especially when trying to extend my stay for one more night. I ended up leaving to stay at a different helpful despite paying for a room there anyway. Hallways were extremely busy and loud at all hours.
We booked this hotel because we went to Sesame Place. I was searching for a hotel that had a pool and free breakfast and this hotel had it all with the bonus of a playground. Also, they had a balloon animal maker and a face painter during breakfast. Staff was very nice and welcoming. The room was "non smoking" but definitely reeked of smoke. Also, the pool was closed. Huge bummer since that was why I booked this place. There were areas of the room that were not very clean. Made me wish I had my own cleaning supplies.
As I was up most of the night during Storm Stella determining how it was going to impact a facility I run in the area I was happy to find out that the bed was comfortable and that the blackout curtains were well adjusted so that I was able to sleep that next day. The cleaning staff woke me up in the morning telling me that I was supposed to check out even though I was registered for another night. . One main reason I had chosen this hotel was that it had on onsite restaurant/bar so that I would not have to go out in the blizzard. Unfortunately the restaurant did not open for the 48 hours I was in the hotel. The water pressure was very low and the water only moderately hot. The rooms really need to be updated. In this digital age I shouldn't have to pull the sofa away from the wall to get at a power outlet.
I was starving when I checked in - ordered a prime rib burger - came out looking like a spider. Very small. The roll was steal and probably 3 days old - the. Usher was so dry that I did. not have enough ketchup to cover the horrible taste. Went to room, and the mini bats are empty
The size of the room Frequent customers can make all the noise they want without being thrown out. People like me have to move to another room to avoid the noise.
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This guest did not leave comments about this hotel.
The rooms were very accommodating and contemporary Some areas were a bit dusty.
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The room was great, very clean and large. Loved the feel of being at home. Breakfast was great but the set up isn't very well done. Both mornings it was crowded. It was a bit crowded and a lot of the other guests were very loud.
Front desk staff was very attentive and check in was quick. Room appeared recently renovated and was very spacious. Pool and hot tub were also clean and well maintained. Breakfast was a nice bonus.
nice hotel close to dining all good
Spacious rooms and large choice of breakfast items
Free breakfeast and very clean room
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Overall value Wanted to extend stay, but was told sold out
Quiet location and quiet rooms, very comfortable.
Clean, fairly quiet, excellent staff. Good breakfast. Clock radio in room did not have the correct time, and there was no way to fix it manually.
It was clean. And we enjoyed the breakfast When we got there the pool was closed. My children were looking forward to swimming and only were able to swim 1 of the days
Clean room and friendly staff Really noisy near the elevator
I love the convenience, great staff and happy atmosphere. The rain.
It was clean and comfortable. There were no issues with service or staff. I was a really great place to stay and I can see stopping back on future travels.
Not much, alas--the front desk folks were nice. The hotel feels like a Motel 6 with Hampton decor sprayed on—bad location (next to a train line--woke me up at 5:50 am) and lots of cars, and a in-room air-conditioner that was loud enough to keep all but the most dedicated of sleepers away from a good night's rest. There's a clear lack of competition in the area, which is the only reason this place can survive (or so it seems)
Hotel was quiet and the rooms were clean and sufficiently large I wish they had given me a room on the upper floors
All in all, a pretty good hotel in the American tradition, with good points including nice staff, spacious room, free internet (not very fast though) and generally clean all around. Bathroom starting too look dated, but still clean.