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One location in Brookfield
One location in Brookfield
4 locations in Brookfield
Filters
Reviews
7.2 Good
Dec 2018
Pros:
Got a local rental with ease.Cons:
The dates I requested got changed and I didn't notice till a day before picking up the car. I was forced to make rental changes at the last minute so paid top dollar!!! It could have been worse had I not checked my reservation a couple of days before picking up.7.6 Good
Sep 2018
Pros:
Nice customer service rep at the rental location. Friendly and polite.Cons:
Only had one car on the lot which was different from what I was expecting based on my reservation preference.4.0 Mediocre
Jul 2017
Pros:
NothingCons:
On the pickup date they had me waiting for the car and wen they finally had it the told me it needed an oil change and if I wanted the car right away I would have to take the car myself to do the oil change, otherwise I had to wait longer. The car was not even vacuumed or washed wen i got it. Also wen i got to my destination I noticed that the plate sticker was expired. When I told them about it they told me I could have driven it like that and if I have gotten a ticket they would have paid for it.2.0 Poor
May 2017
Pros:
People friendly enoughCons:
Line of people waiting. Then they asked for a major credit card for my second driver which she does not have and has not had this request before when signing up as a second driver. Didn't have time to deal with it. Took my own car. Also - We learned that there is no night drop-off. Will not be using this location again.4.8 Mediocre
Dec 2016
Pros:
The staff was helpful and courteous.Cons:
The car interior was not clean. No other option available at that level.10.0 Wonderful
Dec 2016
Pros:
The patience the team displayed with me was awesome and heart warming! Due to a mistake with the call center I wasn't fully prepared for my rental as far as full documentation- Stacey was extremely patient as I scrambled to find someone to help me out with my rental, all in all I was at the office from about 8 am - 4 pm on CHRISTMAS EVE! Thanks guys it's hard to find patience and good customer service nowadays- you gave me hope this Christmas Season!Cons:
The stipulations with renting, another form needs to be added; or more forms of credit/debit accepted. My wait was only so long because I was using a pre-paid AMEX. I'm not one to really wholeheartedly trust banks so I use third party pre-paid. Cash should be used and accepted too!2 locations in Brookfield
Filters
Reviews
3.2 Poor
Nov 2019
Pros:
Staff was not friendly and not helpful. I was told that they don't have a car for me, even though I made a reservation. I don't recommend this location at all!Cons:
Staff didn't even try to locate a car for me. She didn't want to help me at all.2.4 Poor
Jul 2018
Pros:
supposed to pick up my rental at 9 am , waited one hour for a car to be lockated , another 1 hour drive to pick up the car , and another 1 hour drive back to first location , after all i missed my 5day trip , and when i returned the car after 2 days , got charge 70% of the price , talk to hertz associate and her response was “ unfortunately nothing i can do ....2.0 Poor
May 2018
Pros:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.Cons:
I do not recommend this dealership. I was there on May 7, 2018. Very poor service, the girls were constantly talking on the phone with someone, I was not helped to take the car.4.4 Mediocre
Apr 2017
Cons:
Price and service !2.0 Poor
Nov 2016
Pros:
This was booked as an airport rental. The agency is 45 minutes away form the airport. Fortunately, I was able to cancel the rental and re-book at the airport. This was a very poor way to treat a traveler.One location in Brookfield
One location in Brookfield
Along with a 9 passenger van, rental companies in Brookfield offer 7 passenger vans.
Pick-up location | Brookfield |
---|---|
Car types | Van, Minivan |
Rental locations | 1 |
Airport locations | 0 |