Reviews for Enterprise in Brookfield
- All reviews 100%
Nov 27 2016
Excellent Customer Service
Pros: Quick pick up, upgraded to an SUV for free because they were out of full size vehicles
Nov 14 2016
Amazing personable service
Pros: The car was waiting for us and it took minutes to start our trip. We were offered a free upgrade just because (!!!), and they called the day after to see if everything is ok, if we liked the car amd if we are comfortable. I never had such service at a car rental before!!!
Cons: Nothing at all
Nov 14 2016
Pros: Great car for the price!
Cons: Made my reservation on line and was told it was at the airport, which it was not it was 15 minutes away and a $30 cab ride! Same thing for the ride back or risk the $100 drop off fee at the airport.
Oct 14 2016
Car rental or used car salesmen?
Pros: I did like the Provo office. They were helpful. Tried to make me happy.
Cons: That the SLC Downtown location didn't tell me that I could drop it off at the airport instead of at their location. Making it more convenient for me instead of not. That the car they gave me had a wobble and I had to exchange it for a different one using up my valuable vacation time. The individuals at the downtown location tried to upcharge me for insurance that I ha already bought. They came across as used car salesmen. Shady, vain, conceited and interested in customer service very little.