Book Enterprise car rentals in Brookfield

Reviews for Enterprise in Brookfield

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car was greatgreat price

car availablestaff was very helpful

get the carcustomer service

great servicegreat customer

airport locationpick up and drop

7.2

Double check the datesPros:Got a local rental with ease.Cons:The dates I requested got changed and I didn't notice till a day before picking up the car. I was forced to make rental changes at the last minute so paid top dollar!!! It could have been worse had I not checked my reservation a couple of days before picking up.Reviewed Dec 30 2018

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7.6

stand-in for my car that was in the shopPros:Nice customer service rep at the rental location. Friendly and polite.Cons:Only had one car on the lot which was different from what I was expecting based on my reservation preference.Reviewed Sep 18 2018

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4.0

Bad servicePros:NothingCons:On the pickup date they had me waiting for the car and wen they finally had it the told me it needed an oil change and if I wanted the car right away I would have to take the car myself to do the oil change, otherwise I had to wait longer. The car was not even vacuumed or washed wen i got it. Also wen i got to my destination I noticed that the plate sticker was expired. When I told them about it they told me I could have driven it like that and if I have gotten a ticket they would have paid for it.Reviewed Jul 21 2017

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2.0

Pros:People friendly enoughCons:Line of people waiting. Then they asked for a major credit card for my second driver which she does not have and has not had this request before when signing up as a second driver. Didn't have time to deal with it. Took my own car. Also - We learned that there is no night drop-off. Will not be using this location again.Reviewed May 16 2017

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4.8

Pros:The staff was helpful and courteous.Cons:The car interior was not clean. No other option available at that level.Reviewed Dec 29 2016

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10.0

Stacey & Hector are Amazing!Pros:The patience the team displayed with me was awesome and heart warming! Due to a mistake with the call center I wasn't fully prepared for my rental as far as full documentation- Stacey was extremely patient as I scrambled to find someone to help me out with my rental, all in all I was at the office from about 8 am - 4 pm on CHRISTMAS EVE! Thanks guys it's hard to find patience and good customer service nowadays- you gave me hope this Christmas Season!Cons:The stipulations with renting, another form needs to be added; or more forms of credit/debit accepted. My wait was only so long because I was using a pre-paid AMEX. I'm not one to really wholeheartedly trust banks so I use third party pre-paid. Cash should be used and accepted too!Reviewed Dec 29 2016

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5.2

Pros:Had a car for last minute rental.Cons:Price was too high for the type of car, even for a last minute reservation.Reviewed Dec 28 2016

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10.0

Pros:Great Car for a great price. It made our Christmas :)Reviewed Dec 28 2016

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10.0

Service Service ServicePros:The location is not a typical Airport location (I had to Uber to get there), but I arrived close to closing time and it was very very busy approaching a holiday (Christmas) weekend. The entire team from the Manager Ryan to the service team (who checked my tires) to all of the counter agents were outstanding. It was a BUSY time (after a long shift) with customers renting and returning vehicles, and EVERYONE was friendly, polite, respectful... I too had had a long day and I was very appreciative of the reception and service I received. Thank youReviewed Dec 22 2016

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3.2

The car was not the one promisedCons:I ordered a car upgrade and was given a tiny car with no trunk otherwise I would have had to pay another $15 a day--car was not like the one in the photo.Reviewed Dec 5 2016

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2.8

Lies!!Pros:Honestly nothing... everything was lies and fees!Cons:I didn't like all the extra fees and they never give you the car you choose or anything similar they give you something completely different.Reviewed Nov 27 2016

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10.0

Will rent from this location again!Pros:The staff was very nice, and I was upgraded for free. Talk about great service, very friendly and caring. I recommend renting from this location. I will do it again!Reviewed Nov 19 2016

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• Has the Enterprise rental car policy in Brookfield changed because of Coronavirus (COVID-19)?

  As the situation changes with coronavirus (COVID-19) Enterprise will continually update its policies accordingly. Please contact Enterprise directly for the latest information. You can find up-to-date information on the coronavirus response of Enterprise here: Coronavirus (COVID-19) update from Enterprise

• How much does it cost to rent a car from Enterprise in Brookfield?

  On average a rental car from Enterprise in Brookfield costs $75 per day.

• How many car rental locations does Enterprise have in Brookfield?

  Enterprise has 1 rental location in Brookfield. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: O'Hare Intl airport (ORD)?

  Yes

• Does Enterprise offer shuttle or airport pick-up services from O'Hare Intl airport (ORD)?

  Yes