Staff was accommodating and hotel is pet friendly.Originaly booked the cheapest room.When I arrived,realized it was too small for two people. Was able to upgrade to a much larger room with 2 queen beds for half the normal price.
The attached bar was the most expensive in the area,even by NY standards. There are plenty of better options nearby.
Met my needs
Great location and within several bus and metro stops. The neighborhood is very lively. You can easily get to all parts of the city. The staff are friendly and helpful. The room was very modern. The room might be on the smaller side but it was more than adequate and met my needs. Great value and affordable.
My only complaints are that there wasn't a fridge and the room was just a tad crowded. But then again the only time I spent there was for sleep as I spent all my other time exploring the city. Any negatives are offset by the positives.
The staff was helpful. I loved the snacks and coffee in the main lobby. The terrace on the tenth floor has amazing views of Brooklyn. We were able to clearly see the Coney Island fireworks in the distance.
They painted something in the hallway and the fumes were strong throughout the night. I had to stuff tissue all around the doorframe to not feel dizzy. The elevators weren't working properly.
Just a bed, if that's enough
Clean, new rooms & facilities, great location in downtown Brooklyn, great service. Room is very small, but if all you need is a bed and bathroom, this is it. Good curtains for blocking light, great views. Papered ceiling gives illusion of more space to avoid claustrophobia.
No closet except for a small space above the fridge and safe. Not a lot of room to move around or set up your suitcase. Suitable for one or maybe two people who pack very lightly (one rolling bag). A little overpriced for such a small room.
Great use of space- great view!
The location is perfect and our 13th floor room had an amazing view! The rooms are nyc small but the use of space was great. Very comfortable, very clean. Almost romantically decorated- it is modern but not cold. The staff was so friendly and the wifi was fast!
The service in the attached restaurant was pretty bad and the food was lower than mediocre. No fault of the hotel but I would recommend grabbing an uber or wandering out for a better dinner.
TOO BAD 1 IS THE LOWEST RATING
The only good thing about the place was the four free tea bags a.nd the fact that the curtains closed
If I listed everything wrong, I would here for hours. Suffice it to say that, when I told a friend about what happened, he insisted that I swear out a criminal complaint (he is a Prosecutor) and my bank had no questions about reversing the charges to my credit card.
Awesome staff-Great Location
Staff was fabulous ans the layout and decoe of the room was Euro-city tight but i expect that and it was done very well. room appearance gave an impressive first impressíon.
Only problem ... stains on the drapes and the duvet ... this needs to be atended to!!
Could it be any smaller?
I liked the illusions, particularly the paintings, which gave the impression of space. The staff was responsive, although they were not fully fluent in English. The front desk staff was wonderful! Although my room overlooked the construction of the mall, I liked the night sky.
My only issue with this hotel is the size of the room. I am disabled, and I require space for mobility. I requested a change of bed linen, and I had to stand in the bathroom in order to give the staff member space to change the bed.
With a local collection from the Brooklyn Arts Council displayed throughout the hotel and our location just steps from the Brooklyn Academy of Music, Brooklyn Bridge, the Metrotech Complex and the Barclay Sports and Entertainment Center, at the Hotel Indigo® Brooklyn hotel, our entire aesthetic reflects our neighborhood’s heritage as a melting pot of culture and art. Throughout the hotel, decor is a mixture of baroque, traditional and contemporary motifs, reflecting its own interpretation of performance art. While in your room, you’ll enjoy plush bedding, spa style bathrooms and free Wi-Fi. Plus, our own Brooklyn Brewhouse offers freshly prepared dishes full of local flavor, and our team is passionate about making sure you have a great time in Brooklyn.
Based on 1,972 reviews
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