Good to know
Value for money
Distance to city center
|New York John F Kennedy Intl|
Distance to airport
|"Superb friendly staff and extrem location."||(in 186 reviews)|
|"Clean, organized, comfortable room!"||(in 153 reviews)|
|"Great staff and comfortable beds."||(in 80 reviews)|
|"No recommendation for the Hotel!"||(in 54 reviews)|
|"No refrigerator in the room."||(in 18 reviews)|
|"Unresponsive/indifferent in-room service."||(in 11 reviews)|
Time of year
Show reviews that mention
|staff was very friendly||in 474 reviews|
|small room||in 459 reviews|
|great location||in 427 reviews|
|hotel was clean||in 197 reviews|
|comfortable bed||in 126 reviews|
|downtown brooklyn||in 96 reviews|
|subway stations||in 92 reviews|
|close to the metro||in 91 reviews|
|parking is expensive||in 64 reviews|
|great view||in 63 reviews|
|close to shopping||in 55 reviews|
|free coffee||in 52 reviews|
|restaurant in the hotel||in 45 reviews|
|construction site||in 39 reviews|
|fridge in the room||in 34 reviews|
|room service||in 33 reviews|
|manhattan||in 24 reviews|
|new york||in 18 reviews|
|starbucks in the lobby||in 10 reviews|
Staff is awful, quite rude.
In general the staff was attentive and effective.
In short, hotel should not be open during renovations. The smell, noises, slow elevator service, terrible plumbing, etc, etc. Their 230 “discounted rate” is a rip-off.
we were not allowed in the hotel
im not sure its a sheraton problem, however your hotel is the one left us on the street. we had a confirmed reservation from KAYAK and when we arrived at your hotel at 10:00 PM we were told no vacancies. there is not much to say, a complementary room would be nice.
It was ok.
There wasn't much included in this stay. The tv only offered basic cable, the WiFi wasn't free, and the jacuzzi was broken. But they had no problem putting a $250 hold on my card. Honestly it was OK but I don't think I'd stay here again. There are a lot hotels in this price range in the same area I'd stay at first.
No cable/movie options, no wifi, $250 hold, broken jacuzzi. Who doesn't offer wifi this day in age? I felt like they were gauging me for every dollar.
No free WiFi
I never been to a hotel where you have to pay for WiFi 4.95 for one hour smh
No microwave, no Refrigerator. I will NEVER go there again Aloft or the holiday inn is way better
The Sheraton Brooklyn New York Hotel is located in Brooklyn, New York. This is a very stylish hotel and its close to Soho, Little Italy, and Chinatown. Check-in for the hotel is at 3 pm, and check-out is at 12 pm. There is video checkout. There are 25 floors, 300 rooms, and 21 suites available. Wireless Internet is $39.95 per night. The lobby and public areas are free. Pets are welcome for a $150.00 nonrefundable fee. Parking is $45.00 a day. This hotel is a smoke-free hotel.
The services and amenities available at this location are as follows: non-smoking, vending machines, mobility accessible rooms, car rentals available, exchange currency, newspapers, concierge services, daily housekeeping, room service, and more.
The rooms have air conditioning, alarm clocks, free bottled water, a coffee maker, climate controlled by guests, iron, ironing board, down, foam or feather pillows, pull out sofa, and a safe. The bathroom amenities are a bathrobe and a hairdryer. The TV has these channels: CNN, ESPN, and HBO. There is a color TV included in the room and wet bar.
Guests of the hotel will love how close to it all they are! With all of the amenities of home, added with the lights and sounds of the city, they will truly enjoy every second of their stay here. The staff is friendly and ready to welcome all new guests to this grand hotel.
based on 2,405 reviews
Value for money
Policies vary by room type and provider.
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Most Popular Landmarks
- New York Transit Museum 0.3 mi
- Brooklyn Academy of Music 0.5 mi
- Barclays Center Brooklyn 0.7 mi
- Brooklyn Heights Promenade 0.8 mi
- Brooklyn Bridge Park 0.9 mi
- Brooklyn Bridge 1.1 mi