Cons (-) Staff is awful, quite rude.
4 stars
Sheraton Brooklyn New York Hotel
Photos of Sheraton Brooklyn New York Hotel
Overview
The Sheraton Brooklyn New York Hotel is located in Brooklyn, New York. This is a very stylish hotel and its close to Soho, Little Italy, and Chinatown. Check-in for the hotel is at 3 pm, and check-out is at 12 pm. There is video checkout. There are 25 floors, 300 rooms, and 21 suites available. Wireless Internet is $39.95 per night. The lobby and public areas are free. Pets are welcome for a $150.00 nonrefundable fee. Parking is $45.00 a day. This hotel is a smoke-free hotel.
The services and amenities available at this location are as follows: non-smoking, vending machines, mobility accessible rooms, car rentals available, exchange currency, newspapers, concierge services, daily housekeeping, room service, and more.
The rooms have air conditioning, alarm clocks, free bottled water, a coffee maker, climate controlled by guests, iron, ironing board, down, foam or feather pillows, pull out sofa, and a safe. The bathroom amenities are a bathrobe and a hairdryer. The TV has these channels: CNN, ESPN, and HBO. There is a color TV included in the room and wet bar.
Guests of the hotel will love how close to it all they are! With all of the amenities of home, added with the lights and sounds of the city, they will truly enjoy every second of their stay here. The staff is friendly and ready to welcome all new guests to this grand hotel.
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Amenities at Sheraton Brooklyn New York Hotel
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Tea/coffee maker
- Coffee machine
- Coffee shop
- Valet parking
- Business center
- Wi-Fi available in all areas
Dining
- Minibar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
- Vending machine (drinks)
- Coffee shop
- Vending machine (snacks)
Basics
- Wi-Fi available in all areas
- Internet
- Wi-Fi
- Linens
- Towels
- Free toiletries
- Heating
- Air-conditioned
- Trash cans
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- 24hr front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Bathrobe
- Private bathroom
General
- Family rooms
- Seating area
- Sofa
- Telephone
- Carpeted
- City view
- Storage available
Accessibility and suitability
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Hypoallergenic
- No smoking
Media and entertainment
- Flat-screen TV
- Shared lounge/TV area
- Cable or satellite TV
- TV
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Outdoor
- Terrace/Patio
- Balcony
- Garden
Bedroom
- Alarm clock
- Sofa bed
- Wardrobe or closet
Parking and transportation
- Parking
- Valet parking
Workspace
- Fax/photocopying
- Desk
Things to do
- Bicycle rental
- Night club
Health and safety
- Daily housekeeping
- Safe
Pool and spa
- Hot tub
Family friendly
- Cribs available
Fitness
- Fitness center
Reviews of Sheraton Brooklyn New York Hotel
7.5
Good
3893 verified ratings
Wonderful
1245
Very good
742
Good
757
Okay
363
Fair
323
Mediocre
154
Poor
309
Summary of reviews
Guests say
Guests appreciated the great location and attentive service, with many highlighting the cleanliness of the hotel. However, several reviews pointed out issues with small room sizes, lack of amenities like free WiFi, and some dissatisfaction with the breakfast options. Overall, while the hotel has its strengths, there are notable areas for improvement.AI-Generated from customer reviews
Reviews(10)
Q&A(5)
Tips(10)
Sort by:Most recent
Score by provider
7.5 out of 10
6 reviews
All reviews
Pros (+) In general the staff was attentive and effective.
Cons (-) In short, hotel should not be open during renovations. The smell, noises, slow elevator service, terrible plumbing, etc, etc. Their 230 “discounted rate” is a rip-off.
Cons (-) im not sure its a sheraton problem, however your hotel is the one left us on the street. we had a confirmed reservation from KAYAK and when we arrived at your hotel at 10:00 PM we were told no vacancies. there is not much to say, a complementary room would be nice.
Pros (+) There wasn't much included in this stay. The tv only offered basic cable, the WiFi wasn't free, and the jacuzzi was broken. But they had no problem putting a $250 hold on my card. Honestly it was OK but I don't think I'd stay here again. There are a lot hotels in this price range in the same area I'd stay at first.
Cons (-) No cable/movie options, no wifi, $250 hold, broken jacuzzi. Who doesn't offer wifi this day in age? I felt like they were gauging me for every dollar.
Pros (+) I never been to a hotel where you have to pay for WiFi 4.95 for one hour smh
Cons (-) No microwave, no Refrigerator. I will NEVER go there again Aloft or the holiday inn is way better
Pros (+) We stayed three nights while visiting family in Brooklyn. We booked through a third party site on Kayak. In the past at other hotels, this leads to being treated as a second class citizen. This was not the case at the Sheraton. Everyone was very polite and friendly and met all how requests without hesitation. The room was good for the price in Brooklyn, very clean with nice, comfortable bedding.
Cons (-) Noisy family next door in the mornings but this was not the hotel's fault.
Cons (-) Kayak
Pros (+) It's a big city!, comfy bed and quiet stay... the staff was Excelent and professional... Clean rooms and hot shower... Overall a great stay!
Cons (-) The air had a problem getting it down to my preferred temp of 66... The elevator fobs were problematic as we had friends on the 23 floor and our card would only let us go to the floor above and below for "ice" and "vending"
Cons (-) Valet was horrible they hit my cat and would claim responsibility. Water pressure in room was very low
Pros (+) The staff in the reception area is corteous and helpful
Cons (-) The house cleaning services are awful! The parking folks are rude and absolutely unprofessional.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
What are the amenities available at the Sheraton Brooklyn New York Hotel?
The hotel offers a range of amenities including room service, concierge services, daily housekeeping, and a fitness center.
What can guests expect in terms of cleanliness at the Sheraton Brooklyn New York Hotel?
Guests can expect clean, organized, and comfortable rooms, as mentioned in many positive reviews. However, some negative feedback highlighted concerns about the cleanliness of the rooms.
Is parking available at the Sheraton Brooklyn New York Hotel?
Yes, parking is available at the hotel for a daily fee of $45.00. However, some guests have expressed dissatisfaction with the parking availability in their reviews.
What is the best time to visit the Sheraton Brooklyn New York Hotel?
The high season for the hotel is in May, and the low season is in January, according to the hotel's seasonality information.
How are the beds at the Sheraton Brooklyn New York Hotel?
Many guests have praised the very comfortable beds at the hotel in their reviews, highlighting this as a positive aspect of their stay.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Several guests mentioned that the views from the rooms were spectacular. Opting for a room with a balcony facing the fountain comes highly recommended.
Consider Bringing Your Pet
The hotel is pet-friendly, but keep in mind that there is a nonrefundable fee of $150.00 for bringing your furry friend along.
Be Mindful of Additional Charges
Some guests were surprised by the extra charges, such as the $45.00 per day parking fee and the $39.95 per night wireless internet fee. It's advisable to factor these costs into your budget.
Check the Room Amenities
While the rooms are generally well-equipped, some guests noted the absence of a mini refrigerator and microwave, which could be inconvenient for longer stays. Consider this when planning your visit.
Explore Nearby Attractions
The hotel's proximity to various attractions such as the Brooklyn Bridge, Brooklyn Museum, and Brooklyn Botanical Gardens makes it an ideal base for sightseeing and exploration.
Consider Low Season Visits
If you prefer quieter periods, consider visiting in January, which is noted as the low season. This could offer a more relaxed experience with potentially lower rates.
Be Aware of Noise Levels
Some guests reported issues with noise, particularly from the rooftop bar. Light sleepers may want to take this into account when selecting their room or considering the hotel's nightlife offerings.
Keep an Eye on Seasonal Rates
May is highlighted as the high season, so if you're looking for a more budget-friendly stay, it might be worth considering other times of the year to visit.
Take Advantage of the Fitness Center
The hotel offers a fitness center, which can be a convenient amenity for guests looking to maintain their workout routine while traveling.
Plan for Parking Alternatives
Given the cost of parking at the hotel, guests may want to explore nearby parking options or consider utilizing public transportation during their stay.
Location
228 Duffield Street, Brooklyn, NY 11201
What's nearby
- New York Transit Museum0.3 mi
- Brooklyn Academy of Music0.5 mi
- Congregation Baith Israel Anshei Emes0.7 mi
- Hotel Margaret0.8 mi
- Brooklyn Bridge1.1 mi
- Congregation Beth Elohim1.5 mi
- Brooklyn Public Library1.6 mi
- Brooklyn Museum1.8 mi
- Congregation Beth Jacob Ohev Sholom1.8 mi
- Brooklyn Botanic Gardens1.9 mi
- Greenwood Cemetery2.5 mi
- Eastern Parkway2.9 mi
Policies
Check-in/Check-out | Check in anytime after 3:00 PM, check out anytime before 12:00 PM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about Sheraton Brooklyn New York Hotel
Low season | January |
|---|---|
High season | October |
Average price (weeknight) | $270 |
Average price (weekend night) | $345 |
When to book a room at Sheraton Brooklyn New York Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
KAYAK's top tips for your stay at Sheraton Brooklyn New York Hotel
FAQs when booking at Sheraton Brooklyn New York Hotel
Nearby hotels and places to stay
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Value for money | 7.3 |
|---|---|
Distance to city center | 2.1 mi |
Nearest Airport | New York LaGuardia |
Distance to airport | 8.3 mi |
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