Find reviews that mention:
2.0
Budget rental agency offered extremely bad customer serviceReviewed Apr 2 2023
review from![kayak]()
10.0
Getting in and out of the Budget garage is awful, but the rest of the experience was great.Reviewed Sep 29 2022
review from![kayak]()
2.0
Our vehicle had been wrecked with front end damage. Went to visit relatives and was completely embarrassed by the vehicle. Will never rent through Kayak or Budget ever again.Reviewed Jul 29 2022
review from![kayak]()
2.0
Budget didn’t have anyone at the rental counter to assist me. I waited for ten minutes and no one showed up. I then went to the Alamo agent and they said that the budget person does not show up on a regular basis. So I cancelled my reservation with budget and booked with Alamo on the spot. Alamo was awesome.Reviewed Nov 22 2021
review from![kayak]()
1.9
Signed contract for $122. For 2 day rental Checked my credit card and Budget charged me $326.Reviewed Sep 17 2021
review from![kayak]()
10.0
Cons:Wow, what could have been better? Well, everything was great so if it was even better it would have been free. Yeahhh, I know. People it was great. Thank you.Reviewed May 8 2021
review from![kayak]()
2.0
Pros:Nothing.Cons:No car available when we went to pick it up 70 miles away from our home. They charged me for travel insurance anyway.Reviewed Jun 26 2020
review from![kayak]()
3.2
Over the Top Refil Price and MorePros:The base price was very reasonable.Cons:It took at least 45 minutes for me to pickup the car. There were four people ahead of my in line and only one person working the counter. The car was filthy on the outside when we picked it up. It was a hard blue car with road salt completely covering the sides and side windows. The steering wheel had some brown sticky substance on it. I was planning on returning it with a full tank, so when I picked the car up I told them that. I thought I remembered a gas station close to the airport, but apparently it wasn’t where I remembered. We didn’t ace enough time to go out of our way (traveling with a young child was partly to blame) and I dropped it off and told them. I had used just over half a tank and was charged $75 to refill the tank to full. Very frustrated overall and was finally charged a lot more than I expected for a dirty product and my fault if not returning it with gas.Reviewed Dec 12 2018
review from![kayak]()
6.0
Vehicle smelled like smokeCons:Turned car in early due to smell still charged me full rate and had no other vehicle similar to what my need wasReviewed Nov 3 2018
review from![kayak]()
7.6
Pros:Ease of checking in on the return.Reviewed Jul 1 2018
review from![kayak]()
10.0
Great experiencePros:The car was very clean, worked great.Reviewed Jun 4 2018
review from![kayak]()
10.0
Pros:Great experience with Budget Car Rental at Dayton International Airport . Customer service rep very courteous .Reviewed Aug 28 2017
review from![kayak]()