Reviews for Budget in George Town
- All reviews 100%
Oct 17 2016
Pros: Budget personnel were quick, friendly and knowledgeable - great customer service!
Cons: Car headrests were at an uncomfortable angle, with no apparent way to adjust the angle. Not the rental agency's fault - just the design of the car.
Oct 8 2016
Beware of additional charges
Cons: Overcharged at checkout for additional coverage that I specifically said I did not want at initial check-in. The agent at checkout was completely unhelpful resolving the issue.
Sep 19 2016
Poor service & car in disrepair
Pros: Car was comfy & roomy
Cons: Disrespectful service at check in. Overcharged at check out. Car had extreme warnings go off twice. Left blinker went out. The First car they gave us the seat was broken. Settled for a car with dents and dirty. Took 2 hours to get on our way. Only 1 couple ahead of us in line, still took 2 hours.
Aug 30 2016
Cons: For pick up u can wait for hours and the car was very dirty and old inside the car