Reviews for Budget in George Town
- All reviews 100%
Sep 19 2016
Poor service & car in disrepair
Pros: Car was comfy & roomy
Cons: Disrespectful service at check in. Overcharged at check out. Car had extreme warnings go off twice. Left blinker went out. The First car they gave us the seat was broken. Settled for a car with dents and dirty. Took 2 hours to get on our way. Only 1 couple ahead of us in line, still took 2 hours.
Aug 30 2016
Cons: For pick up u can wait for hours and the car was very dirty and old inside the car
Aug 25 2016
Pros: Close to airport terminal.
Cons: Staff was not so friendly. Car had very little technology.... No NAV or Bluetooth. But overall it was fine.
Aug 4 2016
Avoid Budget at GCM
Pros: Initial price seemed very good versus other competitors
Cons: Frequest traveller to GCM and decided to give Bugdet a try as we use them stateside for business rentals. Flight was late due to re-routing around storms in the air so we had no ability to notify of late arrival. When I arrived the customer service rep actually laughed at me when I mentioned I had a reservation for a car. They had no cars available and were extremely unhelpful in finding any other solutions as they said we were "no-shows" and therefore they were not obligated to fulfill my request. They did offer to drive me (not my family) to the hotel and work on it the next day but I decided against any further help from this already poor staff. Finally rented from Hertz next door at 3-times the cost but the service and experience were light years better and I have learned this lesson again the hard way. You definitely get what you pay for at GCM