10.0
Great location , close to airport. Shuttle service was great, very prompt.Reviewed Mar 1 2022
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10.0
Quickly picked up and dropped off very smooth close to the airportReviewed Nov 20 2021
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10.0
Efficient and friendly. Very expensive, but this was the best deal around.Reviewed Jul 15 2021
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1.9
My flight was cancelled and I was unable to pick up my car. I requested to hold the car for me until the morning...and I would even pay for the day we were supposed to pick it up and the guy said no.....first come first serve. I said if I am paying for the car when I was supposed to get it what difference does it make. He said sorry we won't do that. I said can you book me a car for the next day then and he said no.....they don't have any cars. The customer service was really bad and I won't be trying to rent a car from them again.Reviewed Jun 24 2021
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7.6
Pros:Friendly staff. Got lucky with shuttle back to airport - did not have to wait too long. Good value.Cons:The car was very worn for only having 12,000 miles. Lot's of dings and dents, stained seats, chipped windshield. May I was at Rent-a-Wreck? But it ran fine and no issue with how the car operated.Reviewed Feb 4 2020
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10.0
Pros:My entire experience was fantasticReviewed Oct 12 2019
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2.0
Pros:Nothing.Cons:They decided to change the terms last minuteReviewed May 31 2019
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10.0
GreatPros:Quick with no hasslesCons:NaReviewed Jun 3 2018
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3.2
Honestly that was the worst car rental experience I've encountered!Pros:I liked the vehicle, Black Mitsubishi Outlander Drives niceCons:Filthy on inside Filthy on outside we actually stopped and had to wash the windows as the vehicle had been wiped with a water cloth that left TONS of streaks everywhere that we couldn't see out Had garbage / used kleenex inside car / had used rags stuffed in the doors that someone used for cleaning / sand everywhere The car was 4 miles from airport and they didn't open til 9:00 and we had to be at our plane at 8:30...nearly missed plane BAD EXPERIENCE...WILL NEVER RENT HERE AGAIN!!Reviewed May 22 2018
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4.8
Shady RentalCons:The Budget ad clearly said on-airport vehicle pick-up/drop-off. Not true - the location is 2.2 miles off-airport. And it was not open when I had to be at the airport early in the morning. So I left it in the parking lot, and I still do not have a receipt for my expense report that is due today. The desk staff was brusque and rude, with numerous posted signs informing you of all the ways you will be charged extra: any sand in your car = $250 fee - and that is for an airport serving South Padre Island visitors! If tank is not COMPLETELY full, $7.50 a gallon. Smoking in the car = $250. The signs were just obnoxious, unprofessional and immediately set a bad business tone. I will not re-use the Harlingen, TX Budget office.Reviewed Apr 30 2018
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10.0
Great airport service.Pros:I was initially disappointed that the rental car place was not at the airport but the shuttle service was great and prompt. I had to return the car at 4 am and they had a convenient process when it's out of normal hours.Cons:NafaReviewed Apr 17 2018
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8.0
Cons:It’s not at the airport.Reviewed Mar 10 2018
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