| Economy | $45/day |
| SUV | $83/day |
| Passenger Van | $126/day |
| Luxury | $110/day |
| Premium SUV | $123/day |
Pros: I actually flew to norfolk. Made the reservation for the wrong place. They helped me switch it without any trouble
Pros: The staff at Ronald Reagan Airport was extremely helpful, and Ms. Benita's customer service skills are excellent.
Cons: The car we reserved and expected to drive in Newport News was unavailable and we had to drive to DC to get one that would work for us, which was very frustrating and time consuming.
Cons: I had reserved a small or compact car (I hate driving large vehicles on unfamiliar roads). They offered me an F150 (large pickup) or a van! They were good enough to at least get me a large SUV, which was less of a pain but far from what I had reserved.
Pros: Car was good. No hassle picking up
Cons: Return. There were three staff members visible around the counter all of whom were talking to someone on cellphones. I had to wait 15 minutes before one young lady was kind enough to talk to me
Non cancel cancel
Cons: Hotwire said i can cancel any time. When i tried to cancel online an hour before pickup time, it says cancel window has expired.
I did not call them because i am hard of hearing and i have better things to do
Pros: Quick drop off process
Pros: Location
Cons: NA
Tire pressure
Cons: Low tire pressure alarm sounded on the second day of our rental. I checked the air pressure in all four tires - over 50 psi in three tires and less than 25 in the fourth. Obviously, this is a safety issue that could have resulted in a blow out.
Avis' staff should perform simple checks like this (also oil and other fluids) as a part of their prep.
