Book Hertz car rentals in Newport News

Reviews for Hertz in Newport News

Recent reviews

Traveler rating

Wonderful

6

Very good

2

Good

0

Okay

2

Fair

0

Mediocre

0

Poor

6

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car was cleanpick up the car

friendly staffrented a car

car available

2.0

I booked Norfolk Virginia airport. When we arrived they said our booking had been sent to some other location that we did not authorize and we would greatly appreciate our money backReviewed Apr 19 2024

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10.0

There was a bit of a wait to returnReviewed Nov 28 2023

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2.0

Hertz could not process the credit card hold on a separate card, the staff at the pickup location had an attitude from the start because I was right at the door as soon as they opened. Staff refused to assist me with finding a solution to our problem and strong armed me into cancelling my reservation made through kayak and made me rent a completely different car at a different rate because the one I had originally scheduled was now "unavailable" despite the fact that it was sitting outside. I will NEVER do business with hertz again.Reviewed Oct 17 2023

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1.9

I reserved a car for Saturday July 18, 2021 for 12 noon. I was told to pick-up at Newport News airport. When I arrived at 11:30am, the Hertz was no longer there. I was directed to another, but by the time I got there at 12:07pm, it had closed at 12 noon. I was never alerted that they closed at 12 noon. And furthermore, why would you book someone a car at closing. I booked a room at the Hilton in D.C. for $169 which I could not get a refund for, never got a rental car cause hertz is closed on Sunday. Which my room was for Saturday anyway. Hertz did refund my $359, but I never received the $55 for the insurance on the rental. Thanks Hertz... I flew my wife from Louisiana to Virginia to have a romantic Father's Day in D.C., only to lose money and be stuck in Virginia. Terrible Service. Never Again. About $230 waisted due to poor communication and service. My wife could've stayed home for that, not to mention the flight amongst other things. 😤😡🤬Reviewed Jul 6 2021

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8.0

Pros:Staff is good and my Malibu was good for our purposes.Cons:They could have explained a few things about the car. I struggled to learn how some things worked.Reviewed Apr 13 2021

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6.4

Cons:The vehicle was shaking very bad on the highwayReviewed Oct 10 2020

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9.2

Pros:Staff was great, efficient. Car was a good ride.Cons:Someone had smoked in the vehicle and it smelled of deodorized stale cigarette smoke.Reviewed Sep 27 2020

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8.8

Pros:Staff was fine. The vehicle was clean.Cons:I wish they had a way to pick me up, or deliver the vehicle. Not a huge deal.Reviewed Dec 31 2019

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More

• How much does it cost to rent a car from Hertz in Newport News?

  On average a rental car from Hertz in Newport News costs $54 per day.

• What is the most popular rental car from Hertz in Newport News?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Newport News.

• How many car rental locations does Hertz have in Newport News?

  Hertz has 2 rental locations in Newport News. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Intl airport (PHF)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Intl airport (PHF)?

  Yes