Reviews for Budget in Ogden
- All reviews 100%
Nov 29 2016
Pros: We had a brand new car!!!
Cons: The lady that helped us get set up was not very accommodating.
Nov 24 2016
Best car rental place..
Pros: The staff were friendly. The price was perfect and the car was perfect. Overall my experience was perfect. Better than Enterprise. Enterprise recommend them..
Cons: I liked everything.
Oct 5 2016
Pros: Price was reasonable.
Cons: When I made the reservation I was told they would pick up and drop me off in a 5 mile radius. That was not true and they refused. I had to find alternate transportation. The car had a very noticeable vibration on 60, 70 and 80 miles per hour. This is not good when average travel speed was 75. Front windshield inside was so dirty I had trouble seeing at night and when the sun was setting. Upholstry was dirty also. Difficult to reach the actual store. Customer service did not have the direct phone number.
Aug 29 2016
Cars were filthy. First one I received reeked like
Pros: That they didn't fight exchanging cars. They should have offered upgrade after refusing 2nd dirty car.
Cons: Cars were filthy. The car I kept for the longest time, I actually took through the car wash and vacuumed and wiped out. They were not that friendly. I bought insurance through the Kayak website and Budget said they don't accept it. What's the point???