Reviews for Budget in Ogden
- All reviews 100%
May 8 2017
Becky the Customer service person from hell!
Pros: I liked everything about your rental company except my experience with Becky at my pickup location.
Cons: BECKY!!!! SHE IS THE WORST CUSTOM SERVICE PERSON I HAVE EVER HAD THE MISFORTUNE TO ENCOUNTER!!!! I WOULD NEVER RENT A CAR FROM THIS LOCATION AGAIN! EVEN IF THE RENTAL WAS FREE! THIS BECKY PERSON HAS NO BUSINESS DEALING WITH THE PUBLIC!!!!!!
Nov 29 2016
Pros: We had a brand new car!!!
Cons: The lady that helped us get set up was not very accommodating.
Nov 24 2016
Best car rental place..
Pros: The staff were friendly. The price was perfect and the car was perfect. Overall my experience was perfect. Better than Enterprise. Enterprise recommend them..
Cons: I liked everything.
Oct 5 2016
Pros: Price was reasonable.
Cons: When I made the reservation I was told they would pick up and drop me off in a 5 mile radius. That was not true and they refused. I had to find alternate transportation. The car had a very noticeable vibration on 60, 70 and 80 miles per hour. This is not good when average travel speed was 75. Front windshield inside was so dirty I had trouble seeing at night and when the sun was setting. Upholstry was dirty also. Difficult to reach the actual store. Customer service did not have the direct phone number.