Ogden Car Rentals

Cons: The vehicle was dirty inside and out when we picked it up. Also it was very difficult to reach someone in this office by phone! I always had to leave a message in another office and have them call me back.

Cons: It seems it is virtually impossible to get a real person on the phone for customer service. Although we rented this Ford Van for a camping trip, it seems Budget makes it impossible to remove the rear seats for camping equipment. This made it difficult to load and unload. According to the manual it should be possible to remove the rear seats, but Budget seems to put the Kaibosch on this.

Cons: Control panel too awkward and too many steps to do a simple function. Car was dirty from prior user. Too expensive.

Cons: First car stunk of smoke and was not clean. Customer service call center was ridiculous. Could not think outside of box, did not have correct information, spoke very poor English

Cons: Cars were filthy. The car I kept for the longest time, I actually took through the car wash and vacuumed and wiped out. They were not that friendly. I bought insurance through the Kayak website and Budget said they don't accept it. What's the point???