10.0
Pros:Friendly staff, spoke English, helped us understand Via Verde toll system, offered nice upgrade to BNW 3 series at a very fair priceReviewed Dec 15 2019
review from![kayak]()
8.0
Pros:Clean, roomy and was exactly what we needed.Cons:I needed to make a name change to our reservation due to unexpected travel arrangements. In doing so, the agent changed the car classification from a van to a 7 person vehicle. We were not notified of this change until we arrived at Budget and was charged an upgrade fee.Reviewed Sep 24 2019
review from![kayak]()
4.4
Be learyPros:New car, clean...Cons:Accused me of putting the wrong type of fuel in the car. Filled up tank, drove for awhile longer, and car was running fine. When I dropped off the car the associate checking me in, had trouble w the car & accused me of putting in wrong fuel. Service manager took a look at car and said I was fine, thanked me and off I went. By the time I got boarded my plane, I had a bill for $500+ for car repairs. Disputing charges now.Reviewed Mar 25 2017
review from![kayak]()