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10.0
Pick up at the airport. Choice of models available. Return to same location. Early booking for better rates. Good job Budget!Reviewed Aug 21 2022
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6.0
The vehicle had a lot of ware for being lower on mileage. It was unfortunate that us was previously not taken care of. It needed wiper blades because they were ripped. The seal for the door was broken so it was a loud ride. Some of the seams were duct taped. It served its purpose but wasn’t in good shape. The staff were very kind upon returning the vanReviewed Apr 3 2022
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10.0
Everything was great until checkout and even this is a small item overall but..... Checkout tried charging me more than stipulated. The lady behind the counter said the truck has a "smart meter" on the gas tank and that I was a gallon low even though the overcharge did not match their cost for gas, nor did the original receipt showing the overcharge list that as a reason. And I filled it up 10 min before dropping it off. The clerk was happy to amend the final charge but it should not have been on there in the first place. Be sure to double check the receipt when checking out.Reviewed Mar 14 2022
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10.0
The employee at Traverse City was very friendly ad helpful!Reviewed Jan 1 2022
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10.0
No improvement needed. Check in and out we’re very easy. Car was in perfect shape and very clean.Reviewed Oct 17 2021
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10.0
Absolutely no one to receive the cars upon return. You have to cut into the line of new rentals and just throw your keys at the person in the process of renting new cars. If there were a problem with the car (we didn't have any), there would be no one to tell.Reviewed Aug 30 2021
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7.9
The car smelled of smoke!Reviewed Aug 13 2021
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3.9
The Mazda I picked up from Budget Rental was a filthy mess. The outside of the car was dirty with the front end of the car covered with smashed bugs from previous rental. Windows of the car were smeared both inside and out. The inside was terrible, carpets were covered with dirt and grass. The front seats had some sort of stain on both passenger and drivers. I had to take car to car wash before using. The Mazda drove and perform great but was a friggin mess.Reviewed Jul 15 2021
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10.0
Nothing at all. It was easy, affordable, friendly staff and car had a big trunk for our luggage.Reviewed Jul 11 2021
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10.0
Cons:Could been lower cost for two days.Reviewed Jun 21 2021
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8.0
Pros:Upgraded to a SUVCons:It smelled heavily of cigarette smokeReviewed Jun 7 2021
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8.0
Cons:The car was not cleaned out at all when I picked it upReviewed Apr 20 2021
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