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This hotel was excellent, I was a bit worried because of some of the negative reviews, but those worries were not neccessary. The staff was so welcoming and helpful. The room was clean and comfortable. There was a complimentary welcome basket that made us feel special when we got to our room. It is very close to Knotts Berry Farm, and they have a shuttle for the theme parks, as well as midevil times. It was an awesome stay, and a great value. When we go back in November we will 100% stay at Best Host Inn.
Huge hot free breakfast. Free soda and water. Limited cable and parking.
Cleanliness and the non smoking facility and its close to knotts berry farm. Has fridge and microwave. They said breakfast is until 10am but we went there at 9 am and they were closing.. There was almost nothing left for us to eat except cereals and waffle. Wifi is super slow.
The carpets were disgusting. We have a set of 1year old twins and of course they started crawling all over the room exploring. After about 30 min their legs and arms were covered in black, what looked to be dirt. It was as if this room hadn't been cleaned in years. Totally unacceptable do not bring your children here. We called the front desk and they gave us blankets and bedding to place over the carpet. We left for another hotel the next morning. Disgusting. I had read all the reviews and thought I was getting a decent place so not believe the fake "good" reviews it's a scam.
Location was okay. The hotel is infested with bedbugs. So be aware. They also have an ongoing construction in their parking lot which blocks access from one of the street. They did not let us know before hand or upon arrival. During th check-in, they made us sign 2 pieces of paper but once signed, they refused to provide a copy or to show them again claiming that it is the policy of Hotels.com. They also gave us only one set of breakfast voucher for two nights of stay. Finally, the shower was cold the entire time of our stay and ruined our nights. This place should be avoided.
Location was great and bed was comfortable Returning to the room after being gone all day to find underwear that did not belong to anyone presently staying in the room was very unsanitary and unsettling, especially since my 5 year old almost touched them. The underwear was on clean towels in the sink area. Maintenance responded and removed the item and towels, but there was somewhat of a communication barrier where he kept asking who the underwear belonged to. I still have that same question. This would have been a perfect place to stay at again but it was more clean prior to leaving for the day than it was returning. I will most likely not return to this location.
Friendly staff and the little extras ( complimentary basket in room, treat for kids at check in, refreshments in lobby.
The place has a 90's look, with interior from the 80's. Not a modern look at all, but it's a great deal in Orange county, right next to knotsberry water park. I booked a king bed which was upgraded to a mini suite, and the room was very clean. It had a 40 inch? lcd tv to channel surf. The AC unit is outdated, and did not work properly The breakfast room is a hoot, looks straight from a 50s diner. Get in there by 9pm, shove your moth and get to the water park. not a bad idea Small bathrooms AC Unit needs replacement
Still remodeling. Looks good but could of done better with more details looks a little cheap but still nice overall. Right across from knotts and a shuttle to disney. Worked out really well. No issues great hotel great price and you get a welcome basket and letter Wifi didnt work good at all
The heated pull and breakfast was a plus Parking limited
Shuttle, comp basket, breakfast was fantastic. Staff really nice. Carpet dye on feet, socks, slippers.
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
I didn't like the hidden fees upon check in.
Location only The room stated non smoking and the room smelled like smoke horrible review
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
Rooms were clean, large, & sparse. Wifi was very slow.
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
The location was very close to the attractions I wanted to visit The morning breakfast, needed more variety
Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.
The staff was very friendly and helpful. Well worth it for the money. They did not put coffee envelopes in the rooms each day. We were there 3 days. They did have coffee/continental breakfast in Hotel office, but we would have liked to make out own, as we woke up after they cleared the continental breakfast.
Really spacious room, re-modeled so pretty new/nice. Free breakfast. Pretty cheap and close to Disneyland. The towels were stained/dirty as well as the bed sheets and pillow cases. It seemed like they hadn't changed the sheets from whoever had used them previously. The shower pressure was so intense it hurt. The bathroom was pretty old - didn't seem to have been re-modeled like the rest of the room.
It was close to our destination. Staff was helpful. Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.
The person who checked us in was nice and friendly. First of all, we got a king bed when I specifically asked for 2 queen beds. The king bedroom smelled musty. We were given a room with 2 queen beds after requesting a different room. This new room smelled a lot nicer but it didn't have any lighting fixtures by either bed. So if you wanted to read while in bed you couldn't. Nowhere was there a clock to be found either. Then, there was only 1 washcloth for the 3 of us. We will not book here again.
Clean place... new paint, over all a decent place to sleep. Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.
Staff was friendly and took good care of my needs!!! Carpet in bad need of a shampoo
Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.
The location and the rooms were amazing.
Location The customer service was horrible. The lady at the front desk did not fully understand English. Ive stayed at this hotel numerous times and not once did they charge me a $150 incidental fee. It was never mentioned at all. I will not be returning here again. I found a Howard Johnson on the same street with a great breakfast, amazing customer service and huge, clean rooms!
its availability to my needs without going far
Incredibly clean room on the first floor (of 2). We were there for 5 days, and originally we thought we'd only be there at night after full days at Disney. We ended up coming back each day for about an hour or two during the hottest part of the day (and to avoid some crowds!). A small fridge to keep things cool, the bed was very comphy, a lot of pillows to choose from. Some other guests would slam the doors occasionally, but nothing the hotel can really do about that. We didn't have a car so didn't have to worry about parking. Looked like there was plenty of room, slots were probably a little closer together than my car would've like but that's just me being a little picky. It is litterally 100 yards from the Disney tickets stands, or you can buy in the lobby. Service was pretty quick checking in and out. The little shop has a bunch of travel items and small snacky items and plenty to drink. Pretty much anything a traveler would need. Only problem, and this is really minor, is that the toilet would slip occasionally and not fill the tank in order to flush again. Simple fix, just take off the top and push down on the pump thing, works good. No other problems with our stay!
We stayed here since we couldn't get into (what used to be) our favorite place a few doors down. From the second we got there everything was pleasent and clean. The front desk got us sorted out quick, which was much appreciated as we had just spent 10 hours on a small motorcycle, and our room was nice and quiet. I had read some other reviews about the "outrageous" parking fee which turned out to be $9 a night which didn't bother me. They have valet, but you don't have to use them if you don't want to. They sell 2-5 day park hopper tickets right there for the same price as the gate so I didn't have to wait at the line for tickets which was great!!! There is a small attached cafe which sells the typical Starbucks-ish fare and has some grocery items and souvineers as well. The walk to the park is almost the closest walk you could have, only one hotel closer. If you are still awake after your day at Disneyland there are plenty of channels on the TV, and they are clear. Overall we had a great expirience and this will be our first choice on future visits. I really don't have any complaints. Some will complain about the parking rate, but as far as I can tell everyone is charging about the same so to me it was a non-issue.
Close to disneyland
Location It was dirty, full of bugs and needs some serious renovating.
Location to Disneyland, Clean updated rooms. Clean towels everyday, You now have to pay for parking and it was not stated on line. You have to pay for some things at the contental breakfast. If paying ...not great choices either.
Close to Disneyland and restaurants. Safe in room. Towels nice and thick. Clean rooms and property. Handy store. Just barely enough parking spaces, and it costs $9 per day. Store items a bit pricey.
Local and clean
I liked that it was very close to downtown disney and the convention center. We didn't even need a car. We put our please service sign out at about 7:00am and came back at 2:00pm and the room still wasn't ready. They didn't stop by until about 3:30 which I think is a little too long. I wish you also had a vending machine for when the grocery store is closed. Coming from a different time zone it was hard to get a quick snack.
Highly recommended, just across Disney street. Large room with fridge, quiet, clean ... excellent The breakfast: have to pay for milk and cereal!
Room cleanliness. Pool near Disneyland Everything was great
Location and cleanless and overall design has an iverall good feeling Just better the complimentary breakfeast its really not that good just donuts and cofee or orange juice. And the hidden fees once you get there you would have thought hotel included free parking but charged 9 plus tax and checking in early additional days parking
It was a decent location and it was clean. Even though I had prepaid when I arrived the desk said they didn't have a room, only a smoking room. I had to negotiate for over 10 minutes about my confirmed reservation. Then finally a manager came over and said they would rearrange guests. I said I don't want to put anyone out of their room, they said some people hasn't checked in yet...wait? What? I had a prepaid room and yet had to argue to get it? The rooms air conditioner made a loud noise from a broken panel so we put a suitcase to stop it from wobbling. Then the fan in the bathroom didn't work so the room was steamy. I will never return.
Close to the freeway Close to different food places Bed wasnt a queen size like it said it was No ice in ice maker
Please write at least 15 words
it was cheap. it was not very clean, the room smell like smoke, poor service, and the toilet was broken.
Front desk was rude. Was told to check in after 1400, when we timed our trip to get there at 1400, we were told the room would not be ready till 1530. Ice machines were inop.
The fact that is was close to where we wanted to go is the only real good thing I can say. The rooms were to small, the beds uncomfortable, but for the price you aren't going to do any better elsewhere.
The price No maid service if you dont leave early
only the price I was extremely disappointed. This was close to Knotts but not Disney. I asked for non smoking because I was traveling with kids but our room wreaked of cigarettes. Rooms were tiny & the parking lot was always full & difficult to park. After 9 pm the motel was full of shady individuals walking around being loud. This would last up until about 2am. This was the first hotel I have stayed at that I didn't feel safe.
Was close to knotts but not Disneyland. Disappointed since sure said it was 1 mile away.
The staff were very helpful and friendly. The kids enjoyed the pool and the cleaning staff was very good. The location was excellent! Overall a great place to be in Anaheim.
not bad for the price
I like how its conveniently located next to Disneyland, it's not a far walk to and from the park. The breakfast room is nice too, it comes with the room and you can make your own waffles. The only 2 I didn't like is the internet has bad connection, it takes forever to load a video. And the TV doesn't have a port to put in your chrome cast devices in it.
Location, location, location East car rental drop, airport shuttle , right close to LAC, Dennies right next door. Staff were perfect.
Location is great, just a little walking distance. The rooms look really nice inside, you wouldn't think so by how simple the exterior looks. Clean, free wifi, cable tv, pool, free breakfast. The only thing I didn't like in my room was the carpet had this thick feel as if soap or something wasn't fully cleaned out of it, so if you walked barefoot you'd feel this on your skin. Maybe needs to clean the carpet completely and get rid of that weird film feel from the carpet.
Location was good. Ants in the room. Stain on the bed. Dirty carpet. A/c too noisy. Mixed up my check in for someone else.
There was trouble finding a parking spot since we arrived late in the evening. Bathroom was small and floor needed to be better cleaned. A/C was hard to adjust
Close-ish to Disneyland Breakfast Held bags before room was ready and after checkout Shower did not get hot, tub kept plugging Thin walls Loud parking garage next door Sketchy area late when Disney closes, around a dark corner, bus stops, alleys Not as green as claimed. Continually changed out towels even when left hanging.
Clean, reasonably priced, and a short 0.70 mile walk to Disneyland property and several restaurant options. Front desk, maintenance, and housekeeping staff are all very friendly. Free continental breakfast is nothing to write home about, but it is definitely a bonus to hold one over until lunch time at the theme parks. I have stayed here 3 years in a row and plan on returning for future stays. Can't complain about anything other than to forewarn others to not click on any links to the Knights Inn in Anaheim- was unpleasantly surprised to see I was charged a 1 night no-show fee even though I never completed a room reservation transaction with them...another reason to stick with Super 8 on Katella!
We were very pleased with the cleanliness of the hotel and the friendly staff. The breakfast accommodations were more than I expected as well. Very suitable for a family preparing for their day at Disneyland. Nothing
Good variety of breakfast choices. Staff was very friendly and quickly took care of returning an important item I left behind. Climbing stairs with suitcases. Elevator would have been nice, even though it was only a one floor climb. At 66 I am not that sure of myself on stairs.
Cleanliness Great staff
Horrible attitude from front desk, would never stay there
Liked the cleanliness. Also loved the mickey decals in the room. I wish breakfast had some eggs or sausage/protein of some kind.
Nothing We had a late check in due to traveling there. I called the day of arrival to notify them that we would not be arriving until late evening. It was noted with the staff over the phone. When we arrived after a very long 6 hour drive there. We were notified that our room was given away and we would have to go to another hotel. Very inconvinient when traveling with a family of 5 and 3 small children. A very disappointed mom !
I really liked the friendliness of the staff, Nest and Carla they were awesome, the price of the room was good and location, I likedon't the fact the shuttle stop to Disney is right in front of the lobby also they offer free parking for guest not a lot of hotels around there do that. The beds were a little uncomfortable but not unbearable
The only thing that I liked was that it was close to Disneyland. It was not what we expected. It felt more like a Motel 6 than a Inn and Suites. The rating was a three star hotel and this to me was not. Very dissatisfied.
Great staff. They were kind to change our room to a larger room last minute without extra fees. The room with the bunk beds are extremely convenient. Great for kids, and the bunk beds are in a separate room with bathroom, little chairs and mickey comforters as if it was a children's bedroom. Great attention to detail, loved the disney characters stickers on the walls. Breakfast included. Very complete breakfast includes cereal, oatmeal, and delicious waffles you make yourself. Staff at the kitchen was also really nice. They have a laundy room too, and it's really cheap to use. Very convenient distance from Disneyland. We ended up staying a couple more nights than planned. We we're not expecting this great quality for the price. My congratulations to all the staff. Only downside is that you can hear what's going on in the room above you, but our neighbors weren't very noisy.
Very clean rooms, nice details like the ones you find in luxury hotels, like towels folded in nice shapes We had a problem with housekeeping because the lady decided to throw away food from the fridge ( that we bought to bring back home) and also my husband's nice razor. But front desk was great! They not just apologized, they followed up next day with management. Sales manager then decided to refund one night Amazing response from management... Congratulations for a Hotel well run! This things make a difference!! Would definitely stay here again! Breakfast
Only that it was close to Knotts .... The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally
I liked that the room was clean and had a refrigerator and microwave. I did not like that there were mattresses outside the lobby. It made my first impression of the hotel very bad. Also, the staff were not friendly when checking in or asking questions and I was ignored a few times.
Nothing at all!!! Oh wait maybe that it was 10 miles away from the beach. Oh yes I did not like any of the staff they were very rude and did not understand half of anything you said. ALso the manager (rude) gave out my room key I guess they thought we had checked out? Lol who knows but we were only there a day and reserved two nights. They just gave our key to some random people and it just so happend my lap top got stolen right along with my purse. But thank god the cops came let us watch cameras and just happend to catch that the people were still staying in the hotel and got our stuff back. After spending three hours looking at cameras on my vacation! So if you want the staff to just give your room key out and let your personal belongings get ransacked threw you go ahead and stay there! K! I will never go back
The closeness to the theme park which we visited in our trip. It was literaly a walk away.
it was clean and quiet and close to knotts berry farm. breakfast menu was a bit sparse.
The only reason why I stayed after seeing the room is because I didn't want to lose my money. I did not feel safe at this place. The carpets were not cleaned it appeared, for years.
I liked the cleanliness of the room and the pool and hot tub. Everything was very clean. I did not like the service, day time was very unprofessional and after hours/owners were not friendly. We called ahead to request flowers etc be brought in, and the answer wasn't even, "can we give you some phone numbers for delivery?" The answer was, "no. We don't do that." Not how we anticipated spending our 7th anniversary.Also their afterhours security gate has a metal tab sticking outinto the hallway... Not highlighted, and is actually the same color as the wall... In any case I now have a deep bruise and near fracture on my hand because I didn't see it, and walked right into it.
the convenience of the location to other businesses in the area the claim of wireless internet access I could not access
The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland! The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.
Close proximity to Disneyland, and very helpful staff. Rooms were clean and well cared for. Beds were hard and uncomfortable.
Staff was friendly. Room was clean. Within walking distance of Disneyland. Free parking on site. Mini fridge didn't keep contents very cold. Only ice machine I saw was on the ground floor near the elevator, and our room was located on the top floor.
the text from the staff about the room was great..check in was super fast and easy, and the room was really nice which was a surprise for one of these cheaper hotels the pool is not great
We will definitely choose Castle Inn again
Location We had no hot water and we had ants and other bugs in the room and it's was very loud
Easy check in and check out. Walls so thin you can hear everything. We were on the first floor with a family above us. They kids were constantly jumping around and pounding on the floor. This lasted all night and early morning. We had to call the front desk twice and still didn't resolve the problem. They should really consider the way they place people in the rooms. Someone with little ones should probably be on the first floor so there aren't any disturbances. This was our first stay here and will definitely be our last. We were very unhappy with this stay.
large comfortable room, excellent location to disneyland
The price and the amenities were quite satisfactory. It's not the ritz, but it was quite appropriate for what we needed. Sometimes heard a toilet flush next door, but nothing that bothered us at all. There were a couple hairs on the floor near the bathroom - not particularly appealing, however for the price it didn't bother us too much.
Staff was excellent Air conditioning not good
Great hotel close to Disneyland. An 11 minute walk gets you to the gates. The rooms were clean and equipped with regular hotel amenities. Internet was fast and reliable.
Pros = the location, mini-fridge, microwave, price, size of TV, the room was generally clean We had spiders and a few coach roaches.
When I requested a working fridge it was promptly brought The maintenance guy didn't know if the fridge would work, it stank inside and out. The sheets were dirty. There wasn't good air circulation and the bathroom smelled like mold.
Staff was great, location was super convenient!
The staff were very helpful, polite and efficient. They were willing to answer all my questions and eager to make sure we were comfortable. The gift shop was packed full of merchandise neatly organized and clean. The hotel was close, to shopping and restaurants and theme park parking lots. The beds didn't have box springs which made the mattress a little too firm for our tastes.
Price. Wireless was down in my area (paid for). Bugs in the room. Water was cloudy. No ironing board.
We stayed at another Motel 6 in Buena Park and it was dirty, were given bloody towels, and the beds had roaches in them. Thus one was clean. Close to the park and near by restaurants. Small bed, small room, and noisy guests.
There was a fridge in the room. There was free wifi access, and free sattelite TV. It was close to disneyland and the bus stop was literally right outside the front door to the lobby. The room was in disrepair. There was mold in the calk around the top of the shower. The shower pressure was very weak. The toilet was too short, it felt like I was sitting on the floor. There was not a microwave in the room, which made it really hard to use the fridge for anything other than cold drinks.
I go to Disneyland 3 or 4 times a year from out of town and I stay at a different motel/hotel each time. This one wasnt bad. The room was clean but no soap at the sink. The beds slept comfortable enough. Staff was friendly. Just a little pricey. For the same price i could have been closer to the park and had a microwave and refrigerator.
Room was great, very modern, comfortable, and lots of value for the price. Beds clean and comfortable. Ample close, no-hassle parking, for free. Excellent, professional, super-friendly, helpful, accommodating staff at every interaction. The advertised room was ready upon arrival with no-wait, no-hassle check-in. Great location and price. Quiet hotel - no highway traffic noise or other loud guests. Surrounding neighborhood seemed safe, even late at night. Thoroughly satisfied, will be back if taking another trip to Anaheim! Pool/Jacuzzi closed at 10pm - I had wanted to go for a late night soak.
The hotel is in a great location within walking distance of Disneyland. It's also very close many dining options. The area felt safe and I was not concerned about sketchy people while walking around. Our room was supposedly a non-smoking room. Not sure if they put the sticker on right before we arrived, but the room wreaked of cigarette smoke and the bedding had multiple cigarette burns. The room even came with an ashtray. Additionally, this was the first hotel I have ever stayed in that didn't have an iron.
Friendly staff So limited facilities
The hotel smelled like urine. our bathroom sink was clogged and the fan in the bathroom didn't work. Our door keys quit working every night. The bed was unconfortable
Distance from Disneyland; modern decor in rooms; free coffee
Walking distance to both Anaheim Convention Center and also Disney Land. Hotel is a stop on ART, so it is easy to travel to local attractions and shopping. There is also a pool and sauna. Good Value for a moderate price. The room did not offer a blow dryer or hair conditioner.
The room was spacious and clean for the price. We don't stay in the room very much so it works for my family. The comforters had a few stains but other than that it was good Look for weekdays that is the best time to get this hotel for the best price.
Love the patio. Like that it had chairs to seat in. It felt very much comfortable like a house. It didn't have coffee pot in the room or alarm clock . And the TV didn't move so you can watch TV in bed. And the parking was not good.
Rooms are clean, floors are hardwood-so no icky carpets to worry about. walking distance to Disneyland park There was no "do not disturb" sign in our room, so we asked for one..put in on the door the next day and housekeeping came in anyways while we were gone. Then our sign was gone again...
There were clean towels and clean flooring instead of carpet. I loved that it was so close to Disneyland because we were tired after a long day of fun at the parks. The hot water ran out after the first person showered. The tissue box was empty and the tub was not functioning.
Close to Parks 5 minute walk. Beds were comfy and staff was professional and courteous. No complaints
Alamo is a great choice for Disneyland goers on a budget. The room was decent and the beds were pretty comfortable. Sheets were clean. I must say that the shower in our room was hard to use. Not sure if the controls were stripped or its just inferior engineering. It was hard to adjust to get hot water. To the point where I avoided using it. wi-fi didn't work.
convenient location to Disney and convention center. Cheapest motel in area. Stayed three nights and only had hot water once.
The room was good sized and clean. Good space around the sink. The staff was very helpful. Great location. Controlling the water temperature in the shower was a challenge. Need to get flat screen TVs Very small microwave
Proximity to Disneyland was a huge plus, the walk to Downtown Disney was only about 12 minutes or so, no crowded shuttle rides with screaming childten required The facilities are pretty bare and minimal, I would not suggest staying here with a large family and/or children
Great customer service. N/A
After reading reviews I was scared, but the room was clean and we had no issues. The front desk staff let me park there in the morning before checkin so we didn't have to park at Disneyland. 10 minute walk to the park entrance if you go through downs town Disney. Overall, great value!
Super close to Disneyland, pretty, and clean There was a little critter in the room that should not have been there, otherwise great place!
They remodeled all the rooms and they look amazing! Really nice place to stay and the manager was great. Really great for the price! Beds were a little stiff, not bad though. We could also hear the people next to us being very loud.
They were great and friendly. They were able to get us early check in with no problems. The rooms are very spacious and nice looking. The neighborhood was great as well. Many restaurants are only at a driving distance. The rooms are equipped with mini fridges and ours didn't quite seem to work, but it wasn't even really a problem since we didn't use it and we didn't bother telling anyone.
I loves the remodle and appreciated the wood flooring instead of dirty carpet :). The bathroom was also nicely done. Everything was great aside from the beds. They were some of the firmest mattresses I have ever slept on which was a bit uncomfortable.
The staff was very helpful. They were available whenever we had questions. We were able to purchase the ART shuttle passes at the front desk. The shuttle picks up right in front of the property. They offer free wi-fi and free parking (depending on availability). The bed was huge - big enough for 2 adults and a small child. The bathroom was spotless. The refrigerator was a great bonus. Tons of channel options on the TV. Perfect for our trip to Disney and for the price, we were highly satisfied. The smell in the lobby was very strong. They should really deodorize it.
The hotel was very clean and the staff was kind and helpful , a little far from Disneyland after a long day of walking otherwise a very nice stay
Loved that it was located about 10-15 minute walk from Disneyland entrance. Lots of restaurants close. Starbucks is right next door. The Disneyland fireworks show is 100% viewable from the hotel. No need to stay at the park late to see it. I usually stay in higher priced hotels, so this was a 'stretch ' for me to book this place. I was skeptic. However, I was pleased with the room. It's not fancy and it's an old hotel, but they've done an adequate remodel job to make it comfortable and appealing to the eye. Again....it's not fancy & it's old, but we were there for Disney and hardly spent any time in the room. If we had planned on being in the room more, I would have looked for a higher priced hotel with more amenities. This is a good value for the location and the age of the hotel. The staff were amazingly friendly and nice. I wish they had and iron and ironing board in the room. However, they did have a frig, microwave, hairdryer, and coffee maker. The towels are extremely cheap quality and feel a little like sand paper. Lol.
The staff was very friendly.
The rooms are large, the price was cheap, the proximity to Disney was great, and the shuttle that arrives every 20 minutes for Disney was even greater. The best part of this hotel was the staff - they told us about the shuttle and even let us keep our car parked in their lot the day we checked out so we didn't have to pay for Disney parking. Great view for the fireworks too! Totally worth it. All furniture is mediocre, bed is nothing special, pillows and sheets are cheap. Our hair dryer was broken, and one of our lights wouldn't work. Pool area is tiny. Breakfast is skippable.
Amazing staff. Couldn't be nicer and more accommodating. Located right next to Disney Land. 10 minute walk to front gates. All the rooms have just been remodeled when I was there. Pillows were to thin for my taste.
Great location and close to Disney. Very friendly staff. Very clean. Beds were very hard and noisy. Every move woke me up due to noise.
Clean rooms, friendly staff. Tight parking spaces. Good for small cars but bigger trucks/ suv's will have a really tight fit.
The bedroom the bathroom
Value for money, close to Disneyland. Aircon too near the beds.
It was a short (10-15 min) walk to the Disneyland resort, which was the main purpose of our trip. They also were beginning some kind of flooring work when we were leaving, so it seems like upgrades are on the way. The room was outdated,but definitely seemed clean, which was more important to me.
Walking distance to Disneyland is wonderful.
The staff was friendly and helpful. Great location next to Disneyland. The rooms were just OK but adequate. Cleanliness could be improved. Parking convenience is great. Shuttle service would put this hotel over the top for convenience and value. Our family would consider staying here again.
Nothing The moment we walked in the front desk lady started telling us about a mouse infestation and laughs as if it's funny. The room itself was pretty gross. I never saw any mice either, but it is never a good feeling to be told about an infestation as your checking in.
If they put a bit of money into the place they could be 4-5 stars. Left over q tips on floor it was just fair inside rooms but no problems. They also ALLOW people to park along the curb so you cant get out if you actually park in the spaces under building. We waited for 40 minutes to get car out to leave on Weds...
Staff was helpful in getting a different room when first room wasn't ready yet Hotel is old and a bit run down.
Close to Disneyland, with a safe and short walk to shuttle pick up. Free parking and Wi-Fi were nice touches. The room seemed to be dirty, and the staff wasn't very caring. Lobby sign said it opened at 7am, but no one was there to open it until well after 7:30. There was 1 towel in the room and it was like pulling teeth to get any more.
Beds were clean and TV worked 1 room phone did not work and did not have a shower head and instead of just putting one in they moved us. second room must have been in process of being remodeled due to torn walls where baseboards were. looks like mold on bathroom ceiling and stains on furniture and floor. holes in some walls. Would never stay there again. Days Inn is not even a block away, stay there instead.
Great customer service, helped us on the phone when we needed assistance after hours. Older, tight parking spots, no blow dryer
The hotel was literally a 5 minute walk from the trams to the Disneyland Resort. The staff was great. It was totally worth the price. We went for the Disney avenger half and all of us were without a vehicle, so this hotel was in the perfect location for just that! Lacked a do not disturb sign, so room service came and went whenever. Nothing was stolen or missing so we were ok with it.
So close to Disneyland. The walk there was close but walking back was even faster! The room and bathroom were a good size with a small fridge and microwave. It was pretty dirty in the bathroom. There was mold everywhere. My towel was clean but my husband's towel was dirty. The place would be better if it got a good scrubbing.
nothing What a Dump, the parking was horrible, not enough spaces to park for the amount of rooms. I get in my room and one of the first things i do as always was flush the toilet, nothing in it mind you and i walk away to unpack and i hear the toilet over flowing, i shut the water valve off go down stairs and tell the front desk, yeah damn foreigners don't care takes him 15 mins to come up he brings towels and a plunger, throws the towels on the floor no mopping up just push the towels around, and says to me leave them til the room is clean tomorrow, i tell him to take them out now. the ceiling in the shower all the paint is hanging off peeling away, i could go on but no point.