Would you like to save as your currency permanently or for this visit only?
Friendly staff and the little extras ( complimentary basket in room, treat for kids at check in, refreshments in lobby.
They are refurbishing the hotel to make it better. I was welcomed by a friendly host at 1:00 AM. I was given complimentary soda & water for our party. Then upon entering our room, we were greeted with a gift basket of treats. Beds were comfortable and although we were on a busy street, very quiet. Hotel offered complimentary shuttle to dinner shows & amusement parks - saves parking & driving. Nice big kitchen with plates & silverware if you want to eat in room. Full breakfast by the pool was awesome.
Location was okay. The hotel is infested with bedbugs. So be aware. They also have an ongoing construction in their parking lot which blocks access from one of the street. They did not let us know before hand or upon arrival. During th check-in, they made us sign 2 pieces of paper but once signed, they refused to provide a copy or to show them again claiming that it is the policy of Hotels.com. They also gave us only one set of breakfast voucher for two nights of stay. Finally, the shower was cold the entire time of our stay and ruined our nights. This place should be avoided.
Still remodeling. Looks good but could of done better with more details looks a little cheap but still nice overall. Right across from knotts and a shuttle to disney. Worked out really well. No issues great hotel great price and you get a welcome basket and letter Wifi didnt work good at all
The heated pull and breakfast was a plus Parking limited
Huge hot free breakfast. Free soda and water. Limited cable and parking.
Location was great and bed was comfortable Returning to the room after being gone all day to find underwear that did not belong to anyone presently staying in the room was very unsanitary and unsettling, especially since my 5 year old almost touched them. The underwear was on clean towels in the sink area. Maintenance responded and removed the item and towels, but there was somewhat of a communication barrier where he kept asking who the underwear belonged to. I still have that same question. This would have been a perfect place to stay at again but it was more clean prior to leaving for the day than it was returning. I will most likely not return to this location.
The staff I dealt with were all males and very helpful and apologetic. The breakfast was good with a waffle maker and tables inside or around the pool area. Good grief. Probably the worst hotel experience in many, many years for us. The rooms we stayed in did not look anything like the photos shown in advertising. I started on 1st floor one night and then moved to 3rd floor for the rest of the nights. There is an odor that comes from the sink faucet and tub drain that smells like vomit in the drains. Quite bad. I literally went through 16 pillows trying to find one that didn't feel like a lumpy medicine sports ball, and finally gave up. Busy streets and can hear EVERYTHING through your walls. Actually had police show up in parking lot about 3 am for a fight in the parking lot. SHOCKING! Lots of racing cars, honking horns and yelling people in middle of night. The curtains do not cover the windows all the way and the street lights shine through into your rooms ALL NIGHT. Bathtub was shockingly old and gritty gray color, so we used our flip-flops to shower in. This is not like the safe, nice hotels around the immediate Disney area. I recommend bringing personal protection if you are going to sleep here in case you need it during the night.
The place has a 90's look, with interior from the 80's. Not a modern look at all, but it's a great deal in Orange county, right next to knotsberry water park. I booked a king bed which was upgraded to a mini suite, and the room was very clean. It had a 40 inch? lcd tv to channel surf. The AC unit is outdated, and did not work properly The breakfast room is a hoot, looks straight from a 50s diner. Get in there by 9pm, shove your moth and get to the water park. not a bad idea Small bathrooms AC Unit needs replacement
This hotel was excellent, I was a bit worried because of some of the negative reviews, but those worries were not neccessary. The staff was so welcoming and helpful. The room was clean and comfortable. There was a complimentary welcome basket that made us feel special when we got to our room. It is very close to Knotts Berry Farm, and they have a shuttle for the theme parks, as well as midevil times. It was an awesome stay, and a great value. When we go back in November we will 100% stay at Best Host Inn.
The carpets were disgusting. We have a set of 1year old twins and of course they started crawling all over the room exploring. After about 30 min their legs and arms were covered in black, what looked to be dirt. It was as if this room hadn't been cleaned in years. Totally unacceptable do not bring your children here. We called the front desk and they gave us blankets and bedding to place over the carpet. We left for another hotel the next morning. Disgusting. I had read all the reviews and thought I was getting a decent place so not believe the fake "good" reviews it's a scam.
Rooms could have been cleaner especially bathroom and tub. Construction to balcony incovenient to getting to the room. and really no wear to put the clothes unless you hung some of them.
Clean and spacious Thicker bed comfortable, refrigerator, and updated TV with more channels
Breakfast was great employees were nice and courteous the rooms were clean and parking was easy and right in front of my room What i didnt like was the tv it was outdated and the cable sucks got like 8 channels terrible
I didn't like the hidden fees upon check in.
I was left alone. I tried to shorten my stay due to an emergency and had to cut a day; your staff basically told me oh well, too bad.
It was comfortable, clean and spacious. It was reasonably price for being so close to Knotts Berry Faem & Disneyland!! N/A
Rooms were clean, large, & sparse. Wifi was very slow.
Loved the location. Literally right next door to knotts berry farm and there was a mall across the street as well. Staff was awesome and rooms were super CLEAN. That's all I could ask for. The souvenir shop was never open.
Location only The room stated non smoking and the room smelled like smoke horrible review
Nothing this place is gross and the grounds are dirty and broken down Rooms are dirty tv's are old and broken changed my room 3 times pictures are fuzzy and the screen is green I didn't feel safe staying there the maid kept coming in the room for no reason
Staff is always nice. Rooms are always neat and clean. Very good facility and stay for the price. Sometimes things are broken. On this particular stay, the tub faucet dripped water when it was off, the tub drain cover was detached, and one of the outlets (the most important one by the bed) didn't work. I know they just remodeled the rooms here, which they look nice, but they should've added those lamps with the outlets on there.
Close to disneyland
Local and clean
Room cleanliness. Pool near Disneyland Everything was great
Incredibly clean room on the first floor (of 2). We were there for 5 days, and originally we thought we'd only be there at night after full days at Disney. We ended up coming back each day for about an hour or two during the hottest part of the day (and to avoid some crowds!). A small fridge to keep things cool, the bed was very comphy, a lot of pillows to choose from. Some other guests would slam the doors occasionally, but nothing the hotel can really do about that. We didn't have a car so didn't have to worry about parking. Looked like there was plenty of room, slots were probably a little closer together than my car would've like but that's just me being a little picky. It is litterally 100 yards from the Disney tickets stands, or you can buy in the lobby. Service was pretty quick checking in and out. The little shop has a bunch of travel items and small snacky items and plenty to drink. Pretty much anything a traveler would need. Only problem, and this is really minor, is that the toilet would slip occasionally and not fill the tank in order to flush again. Simple fix, just take off the top and push down on the pump thing, works good. No other problems with our stay!
its availability to my needs without going far
We stayed here since we couldn't get into (what used to be) our favorite place a few doors down. From the second we got there everything was pleasent and clean. The front desk got us sorted out quick, which was much appreciated as we had just spent 10 hours on a small motorcycle, and our room was nice and quiet. I had read some other reviews about the "outrageous" parking fee which turned out to be $9 a night which didn't bother me. They have valet, but you don't have to use them if you don't want to. They sell 2-5 day park hopper tickets right there for the same price as the gate so I didn't have to wait at the line for tickets which was great!!! There is a small attached cafe which sells the typical Starbucks-ish fare and has some grocery items and souvineers as well. The walk to the park is almost the closest walk you could have, only one hotel closer. If you are still awake after your day at Disneyland there are plenty of channels on the TV, and they are clear. Overall we had a great expirience and this will be our first choice on future visits. I really don't have any complaints. Some will complain about the parking rate, but as far as I can tell everyone is charging about the same so to me it was a non-issue.
Close to Disneyland and restaurants. Safe in room. Towels nice and thick. Clean rooms and property. Handy store. Just barely enough parking spaces, and it costs $9 per day. Store items a bit pricey.
Great location for the theme park, clean rooms, friendly of staff. There was a little market and coffee bar on site that was convenient.
Location It was dirty, full of bugs and needs some serious renovating.
I liked that it was so close to Disneyland and Anaheim Garden Walk was right next door. The beds were super comfy and the staff was friendly. It was also nice to have a complimentary breakfast and cup of coffee before our trip to the parks. The walls are paper thin so you can hear guest in the other room at night.
Location is great, just a little walking distance. The rooms look really nice inside, you wouldn't think so by how simple the exterior looks. Clean, free wifi, cable tv, pool, free breakfast. The only thing I didn't like in my room was the carpet had this thick feel as if soap or something wasn't fully cleaned out of it, so if you walked barefoot you'd feel this on your skin. Maybe needs to clean the carpet completely and get rid of that weird film feel from the carpet.
Location was good. Ants in the room. Stain on the bed. Dirty carpet. A/c too noisy. Mixed up my check in for someone else.
Clean, reasonably priced, and a short 0.70 mile walk to Disneyland property and several restaurant options. Front desk, maintenance, and housekeeping staff are all very friendly. Free continental breakfast is nothing to write home about, but it is definitely a bonus to hold one over until lunch time at the theme parks. I have stayed here 3 years in a row and plan on returning for future stays. Can't complain about anything other than to forewarn others to not click on any links to the Knights Inn in Anaheim- was unpleasantly surprised to see I was charged a 1 night no-show fee even though I never completed a room reservation transaction with them...another reason to stick with Super 8 on Katella!
I like how its conveniently located next to Disneyland, it's not a far walk to and from the park. The breakfast room is nice too, it comes with the room and you can make your own waffles. The only 2 I didn't like is the internet has bad connection, it takes forever to load a video. And the TV doesn't have a port to put in your chrome cast devices in it.
Close-ish to Disneyland Breakfast Held bags before room was ready and after checkout Shower did not get hot, tub kept plugging Thin walls Loud parking garage next door Sketchy area late when Disney closes, around a dark corner, bus stops, alleys Not as green as claimed. Continually changed out towels even when left hanging.
not bad for the price
Location, location, location East car rental drop, airport shuttle , right close to LAC, Dennies right next door. Staff were perfect.
There was trouble finding a parking spot since we arrived late in the evening. Bathroom was small and floor needed to be better cleaned. A/C was hard to adjust
The staff were very helpful and friendly. The kids enjoyed the pool and the cleaning staff was very good. The location was excellent! Overall a great place to be in Anaheim.
It was close to our destination. Staff was helpful. Misrepresented on website - pool is extremely small; family suite does not have kitchen facilities only a small microwave and mini-fridge; tubs need resurfacing; carpet was so dirty our feet turned black.
Staff was friendly and took good care of my needs!!! Carpet in bad need of a shampoo
Easy to access internet. Clean room. Breakfast was juice, coffee, toast, big oranges, big apples and some bread. Easy to use ice machine. I like this inn.
The staff was very friendly and helpful. Well worth it for the money. They did not put coffee envelopes in the rooms each day. We were there 3 days. They did have coffee/continental breakfast in Hotel office, but we would have liked to make out own, as we woke up after they cleared the continental breakfast.
The location and the rooms were amazing.
The location was very close to the attractions I wanted to visit The morning breakfast, needed more variety
They didn't have my reservations. So priceline had to put me in another hotel after being on hold for an hour.
Really spacious room, re-modeled so pretty new/nice. Free breakfast. Pretty cheap and close to Disneyland. The towels were stained/dirty as well as the bed sheets and pillow cases. It seemed like they hadn't changed the sheets from whoever had used them previously. The shower pressure was so intense it hurt. The bathroom was pretty old - didn't seem to have been re-modeled like the rest of the room.
Room smelled like Pine Sol - dirty tub (hair in tub!) filthy carpet.
The person who checked us in was nice and friendly. First of all, we got a king bed when I specifically asked for 2 queen beds. The king bedroom smelled musty. We were given a room with 2 queen beds after requesting a different room. This new room smelled a lot nicer but it didn't have any lighting fixtures by either bed. So if you wanted to read while in bed you couldn't. Nowhere was there a clock to be found either. Then, there was only 1 washcloth for the 3 of us. We will not book here again.
Clean place... new paint, over all a decent place to sleep. Front desk person (male) was rude when we asked if we could have a later check out being that we unexpectedly checked in at 4am..and his reply was " well thats not my problem" was just flat out rude. Regular check out was 11am- we only needed a hour being that we had 2 small little ones with us ..he ended up allowing the later check out but was rude about it.
Location The customer service was horrible. The lady at the front desk did not fully understand English. Ive stayed at this hotel numerous times and not once did they charge me a $150 incidental fee. It was never mentioned at all. I will not be returning here again. I found a Howard Johnson on the same street with a great breakfast, amazing customer service and huge, clean rooms!
When I requested a working fridge it was promptly brought The maintenance guy didn't know if the fridge would work, it stank inside and out. The sheets were dirty. There wasn't good air circulation and the bathroom smelled like mold.
Close proximity to Disneyland, and very helpful staff. Rooms were clean and well cared for. Beds were hard and uncomfortable.
Wasn't sure what to expect, but was extremely happy with how the stay went. Comfortable beds, plenty of storage space and just the right distance to not only the park, but also several restaurants. Room was a bit dated, limited television station options and you have to expect kids running up and down the hall. When you return to the room, it felt a little muggy, but when you run the air conditioner while gone, it seems to neutralize it.
Staff was excellent Air conditioning not good
Easy check in and check out. Walls so thin you can hear everything. We were on the first floor with a family above us. They kids were constantly jumping around and pounding on the floor. This lasted all night and early morning. We had to call the front desk twice and still didn't resolve the problem. They should really consider the way they place people in the rooms. Someone with little ones should probably be on the first floor so there aren't any disturbances. This was our first stay here and will definitely be our last. We were very unhappy with this stay.
Great hotel close to Disneyland. An 11 minute walk gets you to the gates. The rooms were clean and equipped with regular hotel amenities. Internet was fast and reliable.
Proximity to Disneyland, free parking Smell
Best location for walking to the Disneyland resort. Check in was fast and easy. Free parking and wi-fi. Our standard room included a fridge, microwave, and coffee maker. Everything was acceptable. It's not the nicest or most comfortable but it's worth the money.
large comfortable room, excellent location to disneyland
Location We had no hot water and we had ants and other bugs in the room and it's was very loud
The price and the amenities were quite satisfactory. It's not the ritz, but it was quite appropriate for what we needed. Sometimes heard a toilet flush next door, but nothing that bothered us at all. There were a couple hairs on the floor near the bathroom - not particularly appealing, however for the price it didn't bother us too much.
Pros = the location, mini-fridge, microwave, price, size of TV, the room was generally clean We had spiders and a few coach roaches.
I liked the cleanliness of the room and the pool and hot tub. Everything was very clean. I did not like the service, day time was very unprofessional and after hours/owners were not friendly. We called ahead to request flowers etc be brought in, and the answer wasn't even, "can we give you some phone numbers for delivery?" The answer was, "no. We don't do that." Not how we anticipated spending our 7th anniversary.Also their afterhours security gate has a metal tab sticking outinto the hallway... Not highlighted, and is actually the same color as the wall... In any case I now have a deep bruise and near fracture on my hand because I didn't see it, and walked right into it.
I liked that the room was clean and had a refrigerator and microwave. I did not like that there were mattresses outside the lobby. It made my first impression of the hotel very bad. Also, the staff were not friendly when checking in or asking questions and I was ignored a few times.
The only reason why I stayed after seeing the room is because I didn't want to lose my money. I did not feel safe at this place. The carpets were not cleaned it appeared, for years.
The location is great. Directly across from Knotts Berry Farm and only 6 min away from Disneyland! The hotel in general looks old and rundown. There were a couple of roaches in the room. The pillow cases smelled of cigarettes. Housekeeping refused to change the pillow cases. There was only 1 pillow per queen size bed. When we requested additional pillows we were given 1 for each bed. Pillows were flat and old. All in all I would not stay there again.
Only that it was close to Knotts .... The entire stay was terrible, noisy, dirty, smelly, and not very pleasant totally
the convenience of the location to other businesses in the area the claim of wireless internet access I could not access
The closeness to the theme park which we visited in our trip. It was literaly a walk away.
Nothing at all!!! Oh wait maybe that it was 10 miles away from the beach. Oh yes I did not like any of the staff they were very rude and did not understand half of anything you said. ALso the manager (rude) gave out my room key I guess they thought we had checked out? Lol who knows but we were only there a day and reserved two nights. They just gave our key to some random people and it just so happend my lap top got stolen right along with my purse. But thank god the cops came let us watch cameras and just happend to catch that the people were still staying in the hotel and got our stuff back. After spending three hours looking at cameras on my vacation! So if you want the staff to just give your room key out and let your personal belongings get ransacked threw you go ahead and stay there! K! I will never go back
it was clean and quiet and close to knotts berry farm. breakfast menu was a bit sparse.
Friend staff, excellent room keeping, nice atmosphere. NA
The whole staff was great very respectful and showed interest in my needs for my kids. Room was great very clean and updated. I would highly recommend
Very clean rooms, nice details like the ones you find in luxury hotels, like towels folded in nice shapes We had a problem with housekeeping because the lady decided to throw away food from the fridge ( that we bought to bring back home) and also my husband's nice razor. But front desk was great! They not just apologized, they followed up next day with management. Sales manager then decided to refund one night Amazing response from management... Congratulations for a Hotel well run! This things make a difference!! Would definitely stay here again! Breakfast
Cleanliness Great staff
The room was excellent. Way bigger than required, plenty of space. So much room for activities. It's a Motel. So that means loud screaming children will wake you up as they stand outside the window and door of your room yelling about how much they really need to try the card reader to open the door to their room at their parents. Plus side, you don't have to set an alarm. They'll wake you up just fine.
Nothing We had a late check in due to traveling there. I called the day of arrival to notify them that we would not be arriving until late evening. It was noted with the staff over the phone. When we arrived after a very long 6 hour drive there. We were notified that our room was given away and we would have to go to another hotel. Very inconvinient when traveling with a family of 5 and 3 small children. A very disappointed mom !
I really liked the friendliness of the staff, Nest and Carla they were awesome, the price of the room was good and location, I likedon't the fact the shuttle stop to Disney is right in front of the lobby also they offer free parking for guest not a lot of hotels around there do that. The beds were a little uncomfortable but not unbearable
Liked the cleanliness. Also loved the mickey decals in the room. I wish breakfast had some eggs or sausage/protein of some kind.
Great staff. They were kind to change our room to a larger room last minute without extra fees. The room with the bunk beds are extremely convenient. Great for kids, and the bunk beds are in a separate room with bathroom, little chairs and mickey comforters as if it was a children's bedroom. Great attention to detail, loved the disney characters stickers on the walls. Breakfast included. Very complete breakfast includes cereal, oatmeal, and delicious waffles you make yourself. Staff at the kitchen was also really nice. They have a laundy room too, and it's really cheap to use. Very convenient distance from Disneyland. We ended up staying a couple more nights than planned. We we're not expecting this great quality for the price. My congratulations to all the staff. Only downside is that you can hear what's going on in the room above you, but our neighbors weren't very noisy.
We were very pleased with the cleanliness of the hotel and the friendly staff. The breakfast accommodations were more than I expected as well. Very suitable for a family preparing for their day at Disneyland. Nothing
Convenient location for Disneyland visitors. Having too loud noise of traffic.
Good variety of breakfast choices. Staff was very friendly and quickly took care of returning an important item I left behind. Climbing stairs with suitcases. Elevator would have been nice, even though it was only a one floor climb. At 66 I am not that sure of myself on stairs.
Please write at least 15 words
The price No maid service if you dont leave early
Close to the freeway Close to different food places Bed wasnt a queen size like it said it was No ice in ice maker
only the price I was extremely disappointed. This was close to Knotts but not Disney. I asked for non smoking because I was traveling with kids but our room wreaked of cigarettes. Rooms were tiny & the parking lot was always full & difficult to park. After 9 pm the motel was full of shady individuals walking around being loud. This would last up until about 2am. This was the first hotel I have stayed at that I didn't feel safe.
Front desk was rude. Was told to check in after 1400, when we timed our trip to get there at 1400, we were told the room would not be ready till 1530. Ice machines were inop.
Was close to knotts but not Disneyland. Disappointed since sure said it was 1 mile away.
it was cheap. it was not very clean, the room smell like smoke, poor service, and the toilet was broken.
The fact that is was close to where we wanted to go is the only real good thing I can say. The rooms were to small, the beds uncomfortable, but for the price you aren't going to do any better elsewhere.
It was a decent location and it was clean. Even though I had prepaid when I arrived the desk said they didn't have a room, only a smoking room. I had to negotiate for over 10 minutes about my confirmed reservation. Then finally a manager came over and said they would rearrange guests. I said I don't want to put anyone out of their room, they said some people hasn't checked in yet...wait? What? I had a prepaid room and yet had to argue to get it? The rooms air conditioner made a loud noise from a broken panel so we put a suitcase to stop it from wobbling. Then the fan in the bathroom didn't work so the room was steamy. I will never return.
Nothing. Room was dirty and smell terrible, ac was broken, bathrooms were disgusting, the listed that they "have a continental breakfast"...... which is your choice of 2 types of gross old muffins and coffee (thats it)
The young man at the desk supporting his wife in college was a very pleasant young man. He was helpful with finding us places to eat close to the hotel. He was friendly and personable. He made our stay that much better. My husband met the owner with our young son swimming in the pool. He was also very nice and it was comforting to have someone for our son to play with while we were staying. We will deffinently visit the Rainbow Inn again when we come to California I didn't like that the maids turned our a/c off every time they cleaned our room so when we got back the room was warm and stuffy.
Check in clerk was friendly. Proximity to Disneyland. At the time of booking, was cheapest hotel available ($78) Stains on floors and walls, uncomfortable, flat pillows, bugs crawling in light fixtures, shower handle broken and falling off - water temp either freezing or scalding.
Guaranteed non smoking room to them means a heavily smoked in room with a no smoking sign on the door.
Price and the coffee was pretty good. Over the course of four days and three nights my wife and I had to suffer through four cold showers. Room 213. Room had a bad smell. The maintenance was done by an amateur. Room clock made so much noise we had to unplug it. Parking was scarce and tight. Only three hangers. Although the price was low for the O.C. I have stayed at better places for half the price in the San Diego area. We would not consider a return trip the the Rainbow Inn.
I loved staying here! I don't know how this place could have bad reviews. It's minutes away from Disneyland and everyone is SO kind. The room was comfy and very clean. I would totally recommend this hotel! Everything rocked; nothing I didn't like.
Absolutely nothing. The young lady who "assisted" us was not very professional. There were so many code violations I couldn't fit them all in one review. Non smoking room with infant had 100% been smoked in. Speaking of smoke, detectors in both rooms I had were covered with the plastic cover from the ice bucket. Doors did close properly. Mold, mildew and flies all over the restrooms. Missing outlet covers and broken outlets in both bathrooms. I could go on and on... it was disgusting. I left as soon as I could and got a refund.
Lots of near by places Pool closes to early
I like the free on demand feature with the cable. Apon arrival we were givin a one bed smoking room when we requested a two bed non smoking room. Then when I said it wasn't ok they moved us to a two bed non smoking room for over $50 more then I had reserved them for. When we got in there there was a sanitized sign on the toilet, but when I lifted the lid there was poop on the seat, and bottom of the bowel. There is no additional parking. The fridge had an awful smell. It was gross.
Location was very close to Disneyland. The staff/owners were very nice and helpful. The facility is in need of many miner repairs ( painting new sinks, patch walls, better looking comforters. The rooms need to be updated.
There were spiders crawling on ceiling and walls. Shower head did not function correctly.