Value for money
Distance to city center
Distance to airport
|"Staff was super helpful and friendly."||(in 76 reviews)|
|"Great breakfast large room."||(in 77 reviews)|
|"Our room was great."||(in 101 reviews)|
|"Sofa bed mattress was absolutely horrible!"||(in 13 reviews)|
|"Finally, the pool was closed!"||(in 15 reviews)|
|"The hotel was not clean."||(in 18 reviews)|
|living room||in 239 reviews|
|free breakfast||in 190 reviews|
|friendly staff||in 150 reviews|
|valet parking||in 86 reviews|
|great hotel||in 85 reviews|
|great location||in 65 reviews|
|happy hour||in 58 reviews|
|pool was closed||in 56 reviews|
|sofa bed||in 51 reviews|
|hot tub||in 40 reviews|
|complimentary drinks||in 31 reviews|
|room size||in 22 reviews|
|comfortable beds||in 17 reviews|
|custom made omelettes||in 9 reviews|
|smelt cigarette smoke||in 9 reviews|
|niagara falls||in 5 reviews|
|false advertising||in 2 reviews|
Nice, but one big problem
The room was nice, and large, and pretty comfortable. I appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast.
When the heating system in our room cycled on, it made a noise that sounded like an alarm going off. Not loud, but loud enough to wake us up repeatedly. On a more inor note, there was no clock in the pool/ spa room, which is problematic, since you can't keep your ohone handy in the pool or hot tub.
breakfast and the view of the St. Patrick's Day parade right from the room
nothing. everything was great.
Great value for the money spent
The bed was very comfortable, the rooms spacious and clean, excellent breakfast and evening happy hour. Very nice pool/spa area and the fitness center actually had a decent selection of weights and cardio
I liked how seemingly clean my room was.
I didn't appreciate that during the middle my check-in the front desk woman took a random phone call about "potential cancellation" . The call took awhile and she didn't even apologize for the wait. Plus she said my card would be "on file" IN CASE of incidentals...she didn't inform me that she was swiping my card for $75 !!!!! plus another charge for 15. When I called they said it will take at least 3 days to credit my account. I like transparency when I lodge.
We made reservations thru a trusted website and drove : hours to get there. The receptionist said she could not fiend out reservation. We shower her the confirming email and a printout of the rxomfirmation of our room with 2 queen birds and a out couch. .when we got there the reservation was not to be found and they didn't even have a room with the 2 beds available We ended up. Having to pay for a second room and waisted all of our time that we missed our event . It was a waisted trip and also very frustrating
Love the whole experience, the large bathtub, the evening reception and the omelet station at breakfast.
It's a little pricey but that's about it. I love this place. Been here before, will be back again.
Nice room, great staff
Great location! Great stay!
Staff was awesome. Hotel was very clean. Rooms were very comfortable and spacious. Proximity to arena is great. I will definetely be coming back again.
The proximity to The Anchor Bar, and The Chocolate Bar Restaurants The cost of the room for my stay The extensive all you can eat breakfast
The location was amazing, even though the weather wasn't great we were a short walk from a bunch of different restaurants and bars.
When we first arrived housekeeping entered our room with out knocking and proceeded to have a conversation with us while we were in bed, it bothered me that they hadn't communicated that we had already checked in. They were wondering when we were checking out even though we had just checked in maybe 2 hours before.
Loved the room. Lots of space. Very comfortable. Nice pool and gym.
The staff at breakfast were not very helpful. For example - There were no knives. When I informed a staff person the reply was "we ran out". Not really helpful when you have a plate of hot food ready to eat. Need a bit more customer service training I guess,.
The Embassy Suites by Hilton Buffalo easily rates as an ideal choice for business and leisure travelers alike. Set in the heart of Buffalo, New York, it is an easy and fast walk to the free light rail line that drops visitors at such waterfront destinations as the HarborCenter, KeyBank Center, Riverworks, and Canalside. It is also close to Niagara Square, Coca-Cola Field, Shea's Performing Arts Center, the Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and more. Shopping, dining, and entertainment are nearby, and it is minutes to the Fort Erie Race Track, Buffalo Zoo, Botanical Gardens, University of Buffalo and several malls.
This is not to say that travelers will be unable to find much to do at the hotel. After all, it is an amenities-rich location with a full business service center, meeting rooms, airport shuttles, a free breakfast each morning, coin-op laundry, newsstand, convenience store, gift shop, full fitness center, indoor pool with solarium, parking (for a fee), an in-house restaurant and free Wi-Fi, and evening reception with free drinks and snacks, among other options.
The rooms and the suites are elegantly appointed, and each will offer a nice view of the city center. They are furnished with high-end entertainment systems featuring HDTVs and cable, a work desk, a wet bar with mini-fridge, a microwave, hot beverage station, sitting areas, and large, private baths. Some feature PURE Wellness systems that remove nearly 100% of allergens.
When visiting Buffalo, NY for any length of time or for any reason, a stay at the Embassy Suites by Hilton Buffalo is sure to enhance the overall experience.
based on 533 reviews
Value for money
Policies vary by room type and provider.
All reservations at Embassy Suites Buffalo – even non-cancellable stays – on or before June 30, 2020, are eligible for a full refund. For more information, visit the Hilton Corporate Response to COVID-19 page.
Embassy Suites Buffalo is located at 200 Delaware Avenue, 0.2 miles from the center of Buffalo. Shea's Performing Arts Center is the closest landmark to Embassy Suites Buffalo.
Check-in time is 4:00 PM and check-out time is 11:00 AM at Embassy Suites Buffalo.
Yes, Embassy Suites Buffalo offers free Wi-Fi.
No, Embassy Suites Buffalo does not offer free parking.
No, Embassy Suites Buffalo does not offer free airport shuttle service.
Embassy Suites Buffalo is 8.1 miles from Buffalo. Embassy Suites Buffalo is 15.5 miles from Niagara Falls.
No, pets are not allowed at Embassy Suites Buffalo.
Yes, Embassy Suites Buffalo has a pool onsite.