Embassy Suites by Hilton Buffalo
8.5
Good to know
| Distance to city center | 0.2 mi |
|---|---|
| Location rating | 8.3 |
| Nearest Airport | Buffalo |
| Distance to airport | 8.1 mi |
Rooms
Queen Rooms
$146+
King Rooms
$126+
Standard Rooms
$126+
Reviews
Pros
| "Food was outstanding Convenient downtown location." | (in 12 reviews) |
|---|---|
| "this Hotel was perfect!" | (in 35 reviews) |
| "Staff friendly and very helpful!" | (in 90 reviews) |
Cons
| "Hot tub was not working" | (in 11 reviews) |
|---|
Traveler rating
Time of year
Traveler type
Show reviews that mention
| bed was very comfortable | in 47 reviews |
|---|---|
| convenient to downtown | in 14 reviews |
| drinks and snacks | in 25 reviews |
| executive suite | in 4 reviews |
| free breakfast | in 159 reviews |
| friendly staff | in 117 reviews |
| good size | in 31 reviews |
| great location | in 50 reviews |
| great stay | in 5 reviews |
| happy hour | in 51 reviews |
| hot tub | in 41 reviews |
| hotel was clean | in 70 reviews |
| living room | in 171 reviews |
| love the embassy suites | in 18 reviews |
| niagara falls | in 2 reviews |
| pay the valet | in 39 reviews |
| pool was closed | in 40 reviews |
| valet parking | in 78 reviews |
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ExcellentOct 201910.0
My room was ready as soon as I checked in. I was very impressed with how large and comfortable it was! The Valet service was so kind, front desk was great, the Sear bar had wonderful food, the breakfast bar was exceptional!
My only complaint was the cost of the valet service. But that was really it.
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GoodSep 20197.9
The hotel itself was BEAUTIFUL
The staff at front desk was unsure of the facilitys policys and over charged us multiple times
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GoodSep 20197.9
Great staff, okay breakfast, room was very roomy.
They didn't clean our room during the day while we were away. They charged us for 2 nights of parking but we only parked for 1 night
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ExcellentSep 20198.8
Great location. Good breakfast. Kind staff.
There were not enough towels in the room. We booked our stay for five people and only received three towels. No available parking!
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GoodSep 20197.9
The room was very comfortable (aside from the sofa bed and not getting cleaned ) and the desk staff were amazing in their efforts to fix problems...it's unfortunate that the House keeping department failed so miserably! Breakfast was GREAT!! The omelet chef on Sunday and Monday (9/1 & 9/2) was very accommodating, pleasant, funny and an awesome cook...he made up for the rude chef on Saturday 8/31!! I will note that even though he was a little rude...the Saturday chef was also a great cook!! The valet parking staff was pretty efficient most of the time...they were all pleasant and professional! We were compensated 1 night for the inconveniences we experienced!
The support staff fails to fulfill Management requests for guest services in a timely manor. Dining room for breakfast is way too small!!! A hotel of this size knows that the morning breakfast crowd is going to be large EVERY DAY!!! Sofa bed mattress was absolutely horrible! Embassy Suites normally has wonderful sofa beds! Took 2 days to get a roll away bed! House keeping ignored our room on the second day of our stay! On check in we were given room keys to an occupied room
About
Overview
The Embassy Suites by Hilton Buffalo easily rates as an ideal choice for business and leisure travelers alike. Set in the heart of Buffalo, New York, it is an easy and fast walk to the free light rail line that drops visitors at such waterfront destinations as the HarborCenter, KeyBank Center, Riverworks, and Canalside. It is also close to Niagara Square, Coca-Cola Field, Shea's Performing Arts Center, the Wilcox Mansion - Theodore Roosevelt Inaugural National Historic Site and more. Shopping, dining, and entertainment are nearby, and it is minutes to the Fort Erie Race Track, Buffalo Zoo, Botanical Gardens, University of Buffalo and several malls.
This is not to say that travelers will be unable to find much to do at the hotel. After all, it is an amenities-rich location with a full business service center, meeting rooms, airport shuttles, a free breakfast each morning, coin-op laundry, newsstand, convenience store, gift shop, full fitness center, indoor pool with solarium, parking (for a fee), an in-house restaurant and free Wi-Fi, and evening reception with free drinks and snacks, among other options.
The rooms and the suites are elegantly appointed, and each will offer a nice view of the city center. They are furnished with high-end entertainment systems featuring HDTVs and cable, a work desk, a wet bar with mini-fridge, a microwave, hot beverage station, sitting areas, and large, private baths. Some feature PURE Wellness systems that remove nearly 100% of allergens.
When visiting Buffalo, NY for any length of time or for any reason, a stay at the Embassy Suites by Hilton Buffalo is sure to enhance the overall experience.
Features
8.5 Excellent
based on 1,753 reviews
Service
Location
Cleanliness
Pool
Things to Know
- Friendly service
- Spacious rooms
Check in |
4:00 PM |
Check out |
11:00 AM |
Cancellation/prepayment
Policies vary by room type and provider.
Amenities
Photos
All Photos (28)
Banquets (1)
Bathroom (2)
Bedroom (5)
Buffet (1)
Reviews about Embassy Suites by Hilton Buffalo
Location
Most Popular Landmarks
- Shea's Performing Arts Center 398 yd
- Buffalo City Hall 0.3 mi
- Liberty Building 0.3 mi
- St Joseph's Cathedral 0.5 mi
- Ellicott Square Building 0.6 mi
- Coca-Cola Field 0.7 mi
Getting Around
| Buffalo | 8.1 mi |
|---|---|
| Niagara Falls | 15.5 mi |
| Buffalo–Exchange Street | 0.8 mi |
| Buffalo-Depew | 7.7 mi |