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It was clean and friendly Check out time should be 12
Bed was one of the most comfortable I've ever stayed in. Room was large, comfortable and beautiful. Staff was awesome. The shower is a HORRIBLE design. It has a fixed glass wall that covers half of the opening. The controls are under the shower head, so you have to stand inside the shower to turn it on. Seriously. I have long arms, but couldn't reach the controls without being in the shower. No avoiding getting wet in the process, no way to adjust the water before you do so. I first was shocked with freezing cold water. I then was scalded with blistering hot water. It was only a moment before I got it adjusted, but By then, my flesh hurt. And because the shower is enclosed with a fixed glass wall, halfway, the floor got flooded with water.
The indoor pool Paid a lot of money for really nothing. The room was nice but that was it.
Nice room, comfy bed. Clean room. Nice lobby and halls and TV. Good location. Shower drain was blocked. One of two employees was not very polite or helpful (checking in), second of two employees was nice (checking out). Pool was dirty, water low. Loud children in the halls.
Saw Kurt angle The showers were a little strange.
The hotel is so run down, that you have a panic attack until you reach your room. The room is clean and tidy and, I suppose, re-furbished in the last 2-3 years. It's a complete maze getting to and from your room if you take the elevator, so def take the stairs if you can.
Location for being close to wedding location was good. Bed was acceptable no hot water in two rooms no working phones in two room (entire hotel) no key for in room safe no response to calling desk from cellphone no response after Kayak/GetARoom called to get hot water fixed had to leave for another hotel to shower and get ready before the wedding. waste of money.
This is an outdated Inn with poor beds and sheets. Cleanliness is so-so. With so many options nearby, we suggest you chose one of them. Everything definitely needs upgrading. Although, the A/C worked. But, then again, you get what you pay for. Can't beat $65 a night for just a place to lay your head after attending parties all weekend.
Checking OUT! Worst service ever! Reserved a room with king & sofa bed, but got no sofa bed. Manager was very rude! Had to sleep 3 adults in 1 bed. No fresh towels for next day. Upon return to room, had to ask twice and took two hrs til we could take a shower with clean towels. WIFI did not work! Breakfast eggs & sausage ice cold. All dining tables dirty and no clean silverware and it was only 6:30. Very very disappointed!!!
Friendly, accommodating staff. Easily accessible. Shopping and food very close by. Plentiful parking. It feels pretty old. That said it's mostly pretty clean and doesn't feel "run down" insofar as it shows its age.
The service at the front desk They moved us from room to room very abruptly and rudely. The power went out. They made us walk through a soaking wet hallway to our new room. Not a pleasant experience
THE LOCATION WAS CONVENIENT THERE WAS FRESH BLOOD ON THE SHEETS AND MATTRESS PAD OF ONE OF THE BEDS IN MY ROOM. HOUSEKEEPING WAS VERY GOOD ABOUT IT BUT IT NEVER SHOULD HAVE HAPPENED. THERE WERE NO BATH TOWELS AVAILABLE FOR 2 OUT OF THE 3 DAYS I WAS THERE. POOL CLOSED AT 8:00 AND WE WERE TOLD IT WAS DUE TO NO POOL LIGHTS, IT STAYS LIGHT OUT UNTIL APPROXIMATELY 9:00. WE WERE IN TOWN FOR A SOFTBALL TOURNAMENT AND IT WOULD HAVE BEEN NICE FOR THE KIDS TO BE ABLE TO USE THE POOL WHEN WE GOT BACK TO THE HOTEL. OUTSIDE DOORS SHOULD BE LOCKED AT ALL TIMES FOR SECURITY PURPOSES AND ALMOST NONE OF THEM LOCKED.
Location is easy on, easy off I 84. This is an outdated Inn with poor beds and sheets. Cleanliness is so-so, with hairs in tub and on floor. Nasal tissues very cheap. With so many options nearby, we suggest you chose one of them.
This is a neglected property. The gen. Manager should feel lucky to still have a job. Hairs in the bed. Public bathrooms filthy and falling apart. Box almaden wine $6 a glass in the 70's disco bar
close to highway, price Toilet was dirty Rooms were not cleaned/straightened no refrigerator when told there was one no remote for the television Was told that could not make any promises on getting these things fixed as the person who takes care of these items would be leaving at 4pm and it was 3:50pm Will never stay here again or recommend.
Friendly staff The breakfast was not very good. The restaurant area was a mess. Jams bowl empty, fruit bowl empty, and cluttered. The bandaids as a solution over the peepholes on the door bring the entire hotel and sense of professionalism of the facility way down. There must be better solutions.
Hallways and the single elevator reeked of smoke. We booked a king bed, but were given a room with two doubles. Front desk said they had nothing else available, and that the particular room we were given showed up in their systems as being a king-bed. Poor sound proofing -- could hear neighbors and people in the hallway very clearly in the early morning. Seems like a hotel that pours all its money into the event facilities (entrance, lobby, and conference rooms all very nice) but dedicates very little funds toward the actual rooms themselves.
Location convenient to Charles Ives Center Do not disturb means "do not disturb" ...first day housekeeping called to ask if we wanted rooms made up. If we did, we would have put the tag on the door. The second morning we wanted to sleep until checkout. The phone rang at 8:30. I didn't answer it. Front desk said it wasn't them. Nobody had my phone number. I'm betting it was housekeeping calling to see if we were checking out. Annoying!
location The floor had a large stain on it. The food was very poor. My door would stick causing me have to push on it very hard to open or close it. I did not have a room service menu in my room. The service buttons on the phone in the living room area did not work so I had to dial zero and ask the operator to direct me to different services.
We loved the bed - so comfortable, and the rooms were really nice.
The spaciousness of the rooms, the furniture, the parking, early check-in We didn't get the room that was advertised for the price! There was no refrigerator, microwave, robe, slippers and the pay per view movies did not work for 48 hours!
We stayed at the Ethan Allen hotel twice while we were traveling recently. We absolutely loved everything about it. The staff were very welcoming and made sure that we had everything that we needed. The rooms are nicely decorated with Ethan Allen furniture. The beds are to die for and are comfortable beyond belief. Our room even had a Keurig which made us feel right at home and certainly beat the standard hotel coffee pot. We will definitely stay at The Ethan Allen hotel whenever we are in Danbury, Connecticut.
Location and it was clean
attended a wedding no
The bed was not comfortable. Since my husband is heavier, I slept "rolling" to the center. Very stressful on the body. Responding to the next question, this is the only "upscale" hotel/motel in the area. That said, there was a problem with hot water in the shower being consistent. It was unpleasant having the water "dying out" to cold several times over the course of the shower. The shower heads were cheap and sprayed water into a wide circle, therefore not much water reached ones body.
The staff were super attentive. The rooms were beautiful and the beds really comfortable. Great location right off of 84. My only complaints is that I like a cold room to sleep in and I didn't like that the AC would shut off in the middle of the night, couldn't keep the fan to stay humming all night it would go off intermittently, so hard for a light sleeper.
It was big enough to accomodate nicely, a large group utilizing many rooms. Reservations were made for a Double Suite because we were told it contained two beds. We were given a King Suite on our arrival which has one bed. We were not informed beforehand, and were told at the front desk there was not a Double Suite available.
The lounge, and the peacefulness of the hotel
I did not feel like KAYAK adequately represented the pet fee charge at the Hyatt House. KAYAK lists "pet friendly" as if it is an amenity, like cable tv, breakfast, or a swimming pool. We choose to stay at the Hyatt House based on them being pet friendly. Little did we know that we were going to be charged $75 for having our pet with us during our stay. Upon review this information was available at the Hyatt House website, however it was not included in the KAYAK description. KAYAK would be better serving its customers by including this information. Thanks
Great reception at front desk - thank you, Ryan!
I wish breakfast lasted longer
We were exhausted from a cross-country trip bringing our son to college and were so grateful to find the beautiful Hyatt House Fishkill. It's very conveniently located off the freeway, close to shops and restaurants and is so comfortable and fresh. The breakfast was the best hotel breakfast I've ever had and the staff was so friendly and helpful. This is our new go-to hotel on road trips to visit our son!
location was convenient 1. No Bellhop in the lobby to carry the luggage. 2. The fixtures in the room seems dated 3. Hotel could use a face lift. 4.
Breakfast was great, room was clean, staff was nice. I didn't like that the site I booked through showed pictures of amenities the hotel did not have.
Good rate (non-refundable). Very clean and well-maintained. Excellent breakfast - best free hotel breakfast I've ever seen. Very attentive staff; Most everyone I saw said hello or asked how I was. Well-rounded on-site facilities: pool, exercise, bistro, small food shop A little difficult to find
Generally my room was in dire need of a facelift. The sink faucet in the bathroom was loose as was the molding on the floor. The refrigerator barely kept thing cool.
Attentive service - we requested a crib at check/in and it was in our room when we got there. Breakfast was extensive. The walls were very thin, we heard any water running next door, and all the noise from late arrivals outside our room.
Free wifi, nice desk setup, plenty of easily accessible power outlets. Stains on the curtains, stains on the office chair, a little gross but working in emergency medicine makes you pretty tolerant of gross things. I laid down towels on seating surfaces so as not to gag. Never saw a maid so never got a chance to mention it.
It was quiet The room was dirty I stepped on a nail from the carpet ....wholes in the carpet in the room and hallways.....was not a fan of their breakfast they refused to change our room when my daughter and I had some sort of allergic reaction to something in the room .....we were find everywhere else we went but when we got bk to the room ...sneezing itching watery eyes short of breath really thankful I packed meds ....large cobwebs in the ceiling corners ...beds were very uncomfortable
Everything was clean and they had the best price in the area with great amenities. I w would recommend for anybody wanting to stay in the area. Some of the furniture were slightly broken or had a bit of wear on them but I didn't mind because I didn't use them at all.
The front desk staff was helpful and apologetic Everything The room had a mystery wet section of carpet. It was so damp it was like staying in a basement. Carpet dirty shower curtain torn lampshades torn- this was the room they switched us to. The first reeked of cigarettes despite the large no smoking. There was no manager on the oremises. We only stayed 1 of our 3 nights and moved to the Hiktin Garden Inn across the street which was lovely
Stepping into front door strong mildew odor ,remote to TV was filthy not sure but looked like buggers on buttons
This is a good place to stay for a night or two in the area, and is good value for money. It's not luxurious, but practical. The location can be a bit tricky for getting to some places not on I-84.
Room was very clean. Bed was comfortable. Hotel is in an area close to restaurants and shopping. Area seemed safe for walking around.
This was a low income housing project. I counted on your review and got burnt for doing so. Immediately went to Walmart to get room spray and febreeze. The room smelt of fried food...awful! I also purchased 2 pillows and 2 blankets so I did not have to sleep in the bed. The whole stay was just horrible, did not sleep at all. The grounds were filthy and you can immediately see that low income families were living here, kids were playing around the grounds, just horrible. Thanks for looking out for my best interest, just glad I did not have to have a client meet me here.
Nice to be able to have space for the kids and some space left for my wife and I. Breakfast is nice too, and makes the stay a better value. (Breakfast would probably run us $40-&50 elsewhere) A little outdated, but it seems they're addressing this as it appears a number of units are being updated
Front desk staff incredibly helpful. Best mattress in any hotel. Broke switch on heat lamp.
N/a It was not worth the price
The hotel was clean, but very run down. Bed was crooked, pillows were too little and cheaply filled. Appliances were old. Could hear people outside all night.
Beds were OK. Lots of room inside suite. Exterior is really run down. Paid way too much for what we got.
The room was conveniently located to food, gas and right off of the main highway. Front Desk was rude on first call, placed on hold for 8 mins,had to repeat myself. Booked online then
Found a good deal at the last minute. Breakfast bacon was odd.
beds more comfortable than Residence Inn down the road. More breakfast options and the staff is really helpful. n/a
Very clean, great location right off I84 They hold 50 something $ for few days on cc!
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
This guest did not leave comments about this hotel.
The staff at front desk was very friendly and the breakfast was great. It had all the amenities that you would expect from a good hotel.
The staff was excellent. It was a little dated.
Very friendly staff. Complimentary bananas, tea, and coffee at all hours! Too bad the pool was closed, but they did offer passes to a nearby pool.
Room was large and clean with expected amenities. Breakfast was very good. Fruit available in lobby. Popcorn sometimes available in lobby. Convenient to Beacon, NY. Signage to get to the hotel was poor. Hampton Inn located far behind a Ramada hotel and very few signs indicated where the Hampton Inn was located. A mad-house at breakfast. Huge price increase on weekend.
Clean and Friendly staff indoor pool too cold
Hotel staff was excellent, very friendly and accommodating. The hotel's location is a little strange being place behind the more seedy looking hotel. Overall, great experience! The hotel's location is a little strange being place behind the more seedy looking hotel ... Obviously, I understand the hotel cannot be moved, so not really any suggestions here.
Quiet rooms....no heavy doors slamming. Very pleasant, efficient staff. Very well appointed, welcoming lobby. Liked it all !
First time at this location, previously stays were at Newbrgh location that was recently sold. Not as convienent as Newburgh location for my needs.
Liked the swimming pool and spa. Was quite.
The size of our room was fantastic. There was more than enough room for 3 or more people. It was clean, but it could use some modernization. The breakfast was more continental, coffee, a muffin, cereal, toast * yogurt. It did fill you up, and you really didn't need more choices. The resident dog Charlie, was very friendly and well behaved. The rooms could use some up dating.
The first room AC was down. As soon as we called, someone was there and when it was obvious that the AC was down, we had another room - all within 15 to 20 minutes:0)
Excellent customer service and beautiful rooms! The continental breakfast was disappointing and very disconcerting. There were alot of small children, under the age of six in the buffet area, without parental supervision, touching the waffle maker, other hot items, and they had their "little hands" all over the food and then not taking. My husband and I decided to leave after seeing that. I would suggest sign made not allowing children under a certain age in the food area or they must be accompanied by a guest.
It was very close to the event that we attended that weekend.
Clean, comfort and nice hotel
West Point. Nice campus They had not received word ofmy reservation. fortunatelytherewasa roomfor meand my wife. Wearrived around 9:30 pm. Veryannoying.
The staff was outstanding. Every interaction with a staff member was positive. Somewhat expensive.
Great location if you want to see West Point. Interesting building. Very helpful and friendly staff. Superb mattresses Service slow in the restaurant - but politely slow
Location and comfort. Services and convenience. I have stayed here before and love it. NO - except walking up from the parking lot.
This is an excellent property. It is located in a quiet part of Danbury, and nothing is within walking distance, so you will need a car to get around. The lobby is large and inviting. The staff is friendly and helpful. My room on the top floor (4th floor) was very large, clean, and quiet, with a comfortable king-size bed, flat-screen TV, and work desk. The bathroom was spacious, clean, and well-lit. The internet speed was great. I would choose to stay at this property again in the future.
Very friendly and helpful staff. Room is nice and clean. Good location next to diner and Walmart.
We had called in advance and had asked for a room in the quietest location (away from any possible highway noise, not near an elevator) and a king-size bed - and received both. WIFI worked well. Had no problems.
Nice people Shower was terrible
Staff very helpful
Quick checkout Asked for extra towels and wine glasses to be brought to room when I left for dinner. Returned to no extra towels and no wine glasses. Heat in room was broken. Didn't realize until 4am when room was freezing.
Breakfast should be included with this price.
It was conveniently located. Bed was extremely comfortable. High price for a very small room.
Bed was very comfortable. Took about 20 minutes for our breakfast to be made. 1 oatmeal 1 French toast. There were no other customers in the dining area at the time.
location. check in went smoothly
The staff were great and helpful The air conditioner needs service, the compressor is very loud and constantly came on.
This guest did not leave comments about this hotel.
Location, in hotel dining and great staff
This guest did not leave comments about this hotel.
Friendly staff, Wonderful Breakfast, Close to shopping. Restaurant next door. Would recommend to my family and friends.
It was an awesome stay here. The staff was amazing the room was huge much bigger than any other hotel room I've ever been in and extremely clean. Breakfast was delicious as well
We have been staying here for 10 months due to a job and residence change. It is fabulous. The staff and facility have been nothing short of amazing. They have been kind, responsive, attentive and the hotel is safe, clean and well appointed. It is as close to home as you can get. We would recommend this hotel highly to anyone looking for short or long term accomodations in the area. It even allowed us to have our small dog, and they have gone out of their way to be freindly and helpful. Everything you'd want for any stay!
Due to relocation we stayed here for a month. Initially we were skeptical, we are high maintenance and had no choice but to stay here. We had a few initial complaints;only one washing machine for the whole hotel, the desk person registered us one day earlier than we arrived but it was an innocent mistake by Marriott not the hotel itself and the only rooms for us were first floor next to cars and people smoking so windows open was not an option. But then we met the manager and in seconds she knew us by name, she fixed every problem that arose easily and while laughing, she endeared herself to my child and every other child I saw in the lobby, she had an ease of presence and relaxed but highly competant aura that mollified the most cranky guest.....and that let us focus on what we liked. Such as the breakfast and weeknight dinners were actually pretty good, we felt very much at home and relaxed, everyone working here is smiling and cheerful all the time, when my child would bother and distract employees they were charming and nice to him, when we needed to extend our stay they found a way to give us two rooms when there really weren't any available by being creative and flexible, and they also moved our stuff for us because we were not able to get back to the hotel in time....... I particularly appreciated the employee who moved our stuff from room to room so neatly and another handled the dinners and saved me a gingerale every night. We highly reccommend this hotel to anyone from anywhere who needs to be near here for any reason, especially families with kids. My son will miss the playdates in the lobby.
Liked: Spotless, warm and modern room/common spaces, great breakfast (great eggs, sausage), quiet, Good TV size. Easy to find. Convenient to highway. Free parking, free internet, non smoking, pool. Disliked: Minor: Tv station analog reception & limited stations, Fireplace didn't work. Major: cleaning walked in on us hours before checkout, and asked when she should come back. No do not disturb sign.When told desk @ checkout, sl. annoyed & dismissive.
Squeaky clean rooms; modern dècor; amenities. It's hard to pull out of the entrance; bushes/plants to the left obscure view.
everything was great.... could not ask for anything more this price.LOCATION, PRICE, SERVICE NONE
No trouble at all. Staff was friendly. Room was very clean. Best value in the area, yet a great room. An indoor pool would have made this a 5 star rating. It was a bit of a drive from the colleges in Poughkeepsie, but not tooooo bad for the value and great hotel. I didn't bother to wake up early for the complimentary breakfast since the receptionist said it consisted of coffee and cookies.
Cereal for adults would be nice (Raisin Bran)
Very pleasant staff; spotless rooms, corridors and entry. Both very business-like and comfortable. door to bathroom opened outward and was then in path of entry to the rest of the room.