Would you like to save as your currency permanently or for this visit only?
Its proximity to the Premium Outlets at Woodsbury Commons. The poor condition of the furniture & fittings. Only coffee provided in the morning - no hot water available to make our own use.
Very good location to go shopping in Woodbury Outlet. Otherwise, don't stay there. The satff is very confused, they've charged me a day that I canceled, but they called to booking.com and I fixed it.
dirty,bad service,expensive,the price not match the quality yes
location room style
close to woodbury outlets service,,cold room,low lights in the room
Convient to shopping which was why we were there. Some of the staff were not very helpfull and begruged us any extra stuff ie towels and shampoo
It is fairly reasonable compared to other motels in the area and was located close enough to West Point for easy access.
Close proximity to Woodbury Commons Factory outlet
Not located in walking distance from Outlet Center as promissed on internet! Very dirty and old. Even if it was a non smoker room, the smell of smoke was immense!
perfect location for shopping at Woodbury premium outlet not as clean as I expect
The room smelled like a dog. The bathroom floor was sticky.
The staff at the front desk was very friendly and accomodating. The location was good for my needs. The facility was very large but we were still able to park near our room. We had no hot water and had to contact the front desk and were told the hot water heater had to be reset. the room smelled sweaty like the sheets hadn't been cleaned I was slighty intimidated about sleeping in them.
The location was good. It was quiet No TV for 4 days out of 6, no refrigerator like other rooms had, twice we had no hot water, continental breakfast sucked, toast, cereal, and frozen waffles and at 9 AM it was gone so heaven forbid you slept in a bit.
the bed was comfortable, liked the flat-screen tv, fridge, and microwave. hairs left in she shower, a couple hairs in bed too.
Was in a first floor room near the reception desk. A lot of banging late at night that could have been guests in floor above. Confusion about whether or not there is an airport shuttle.
FRINDLY STAFF QUICK CHECK IN DIRTY SMELLY ROOM VERY HARD BED AC DID NOT SEEM TO COOL WELL EVEN THOUGH IT WAS IN FIFTIES OUTSIDE ?
The staff was great and very helpful. The water pressure in the shower was excellent. The room accommodations were sorely lacking. The room was damp and had a very musty smell. The curtains and blanket on the bed had holes in it. The mirror fell off the wall within the first hour of us getting into the hotel room. We originally booked a 2-night stay and stayed only 1 night because we were too tired to change hotels after we checked in late in the day. The hotel is in dire need of a complete renovation because the facility is quite old.
The gentleman who checked us in, was a total sweetheart. He was helpful, understanding, and very professional while still holding a warm tone. He helped my family and I know where each other were, and he was genuinely sweet. Thank you so much!
The room was clean and did not smell. It was spacious and even had a fridge/microwave combo. The bed was comfy and the bathroom was clean. The air conditioner worked just fine and we enjoyed our relaxing evening in after a long day's drive and anticipating another one the next day. The ice machine didn't work but I can understand how that happens. However this facility has both smoking and non-smoking rooms. The hallways, lobby, and breakfast area smell disgustingly like a stale ashtray. I was terrified walking to our room that it was going to smell like that because there was no way we'd be staying if it did. Luckily the room smelling nothing like the hallway and we stayed but they really need to do something about it. I couldn't even stay to eat where there were a few tables because it was smelled so heavily of stale cigarettes.
There are no redeeming qualities to this motel...bulldoze it !!! front office smelled like a swamp, electrical violations in the room, no mattress pad or protector, 2 windows had broken locks, missing security chain on door, bathroom had an old accumulation of dust and grime, the list goes on...
Ok for overnight stay. Room lighting inadequate. Curtains not correctly aligned. Shower stall made for a skinny midget. Breakfast is available however, this is a transitional housing hotel. Breakfast was eaten up before 6:30 a.m. Poor staffing ratio. Inadequate breakfast supplies and utensils.Older TV console.Spouse bitten by either bedbugs or mosquitos in room.
Help on getting onto WiFi. Condition of the room.
The price was nice It was dirty and run down it said no smoking room but smelled of smoke as soon as I opened the door.
Room is terrible. Bad smell. Super dirty. Lots of bugs. Wall is as thin as a paper.
It was close to where I needed to be. They have bed bugs. I was bitten on BOTH arms. The staff don't speak English well. the 'continental breakfast' was finished in less than 20 mins from the time it was suppose to be set out, nothing was left. would not stay there again.
It was next to a beautiful park on the Hudson River. A towel and floor mat were wet and dirty looking. The carpet was gross - melted spot and a very large stain. The shower dripped so much I had to put a towel under it as it was so noisy.
The location is great. Very easy to arrive. It has enough parking spaces. Great WiFi. Rooms are spacious. Nice staff. It's dated but I don't Care.
I thought it was a great value and the room was big and the bedding was comfortable. Nobody cleaned my room on my first night. I don't know if that was normal but it seemed odd.
It was located near where I wanted to be and the price appeared to be very reasonable. There was a musty smell, the front window would not open, the bathroom sink was loose.
1 clean, comfortable, large space room 2 owner is kindly 3 great location, only 10 mins to woodbury outlet
The hotel staff were very friendly, and the room provided the basics: decent bed, television, and bathroom with shower. Even free WiFi. The location was convenient to West Point and other attractions in the Hudson River valley. The TV remote did not work, and there was no alarm clock in the room. Also, the motel's credit card processor was not working, so we had to pay with cash. These were minor inconveniences that didn't bother us much.
Proximity to 9W, cheap, get what you paid for
This is an economy motel and was excellent value, location for West Point is great. The staff were outstanding and friendly. The room was immaculately clean and warm. Not a dame thing forxxxx a night. Great value for money.
nothing Attitude of owner when asked for refund. Belligerent and threatening. Refused to listen to legitimate complaints even after we advised him that we were going to notify you and the town building inspector.
Location is great for an Event at Anthony Pier 9 as its right down the road. Beds are a little uncomfortable but the room is clean and is a good value.
The owner was very nice. I felt the door lock was not as adequate as I hoped, but served its purpose.
Convenient location considering my travel needs. It was really funky, I like old timey places like this... but not for the price I paid. Room had a musty smell, old furniture, water was very coppery smelling/tasting. All things considered, it was overpriced for the condition of the establishment. I wouldâ€™ve expected it to be priced accordingly between $---
The room was clean, and the staff was extremely friendly. It's a very basic motel. You need to bring your own shampoo, conditioner, etc. However, it lived up to my expectations. I do wish that the lighting was better in the room.
This place was--- a night. The room smelled really musty but it didn't bug me that much.
The location and scenery even though I was only staying because of a lst minute change to my schedule
Proximity to West Point Heating pipes creaked at night. The "continental breakfast" is some plastic-wrapped Otis Spunkmeyer muffins and self-serve coffee and juice, without any tables. The carpet in the rooms was a bit gross. The bathroom fan was loud. It was expensive for what it is ($200+/night).