10.0 ExcellentApr 1 2021
friendliness and fast transactions.pickup & drop off service, but I understand the reason for not longer providing that service...but I do miss it!
3.6 MediocreJul 7 2020
NothingThey didn’t have the right size SUV for us. Very, very frustrating process.
2.0 MediocreDec 28 2019
Complete waste of my time. I made the reservation and I literally walked to the rental place and was told I couldn’t rent with a debit card and also that they did not have any cars available for rent. I was stuck for 6 hours waiting for a friend to get into town to pick me up. I was also never reimbursed the insurance on the vehicle that i never even rented. Horrible experience and I will never use hertz or kayak to rent a car ever again
10.0 ExcellentApr 16 2019
Friendly staff. Very quick with getting me my car.Everything was great
5.6 OkayMay 15 2018
Inability to turn in car on Sunday thus saving a day's rent.
10.0 ExcellentApr 18 2018
Good experienceQuick smooth transactionNothing
9.2 ExcellentMar 31 2018
The readiness of the car and the reliabilityA delay due to a slow computer
8.0 ExcellentMar 20 2018
Good price, staff was friendly.Car was dirty, should of been cleaned a little better inside and out.
9.6 ExcellentAug 30 2017
Great car and great rate, if you prepay.The rental, a Toyota Corolla, was a great car with low mileage. It was comfortable, had cruise control, and the air conditioning worked fine. The agents at the counter were friendly and acted in a professional manner.It was a bit difficult to find the rental office inside a car dealership.
4.4 OkayJun 20 2017
Not enough cars on handThe employees were pleasant and accommodating.Had me and two others waiting for similar size vehicles. Couldn't give ETA when they would have them. Did eventually upgrade size but had us all waiting one hour or more.