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One location in Biddeford
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10.0 Wonderful
Apr 2021
Pros:
The staff was very nice when we went to pick up our car. The car itself was very clean on the inside and out. It was so easy to pick it up and drop it off at the airport.Cons:
Nothing- great service through dollar rental!10.0 Wonderful
Jan 2021
Cons:
Nothing, staff in Portland was friendly and responsive when we discovered a problem. I didn't drop off the car, but I'm guessing it went well.2.0 Poor
Dec 2021
Pros:
Literally no aspect of this was positiveCons:
I was told I could cancel, because I couldn’t use my outgoing trip due to a snowstorm. I was not allowed to cancel this trip so I paid around $150 for nothing10.0 Wonderful
Aug 2020
Pros:
the guy in Portland was fantastic - very informative and helpful6.0 Okay
Jun 2020
Pros:
The staff at Boston Logan were excellent.Cons:
The car smelled like stale cigarette smoke and cleaning supplies.2.0 Poor
Dec 2018
Cons:
I was not informed at the time of reservation that the company requires a credit card, which I do not have. I paid $35 at the time of booking and was no able to recoup that money, could t rent the car and was stranded at the airport!One location in Biddeford
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2.0 Poor
Sep 2022
6.0 Okay
Sep 2022
8.0 Very good
Apr 2021
Pros:
Most things easy. staff was ok...kind of rushed through somethings. This was our first time renting so I actually wanted to know what they were saying.Cons:
Fairly smooth experience. The only negative thing was the open bottle of alcohol and pistachio shells found in the pocket of a seat, gross! Otherwise we really enjoyed the rental of the ford Transit for a long trip with 7 kids in tow!10.0 Wonderful
Apr 2021
Cons:
Fast, efficient pickup/dropoff, brand new car. I've always been an Enterprise guy, but no more. I will go through Budget from now on.2.0 Poor
Jan 2021
Pros:
Nothing. I got not the same car I booked online and they think it does not matter. Worse people and nonprofessional.Cons:
Giving the same car I booked and not asking what is wrong with other cars if I did not get the same car I booked.2.0 Poor
Jan 2021
Pros:
NothingCons:
The car should have been the same as booked online.One location in Biddeford
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10.0 Wonderful
Mar 2021
Pros:
Received an excellent vehicle. Check in and Check out could not have been smoother.Cons:
Nothing. This was seamless and efficient.2.0 Poor
Dec 2021
Cons:
“Dealers choice was a Dodge Ram pickup truck, something no one would take going to New York City. I had to pay $60 for a reasonable sedan. It was a straight up scam5.2 Fair
Oct 2020
Pros:
I liked the carCons:
The car was very dirty4.0 Mediocre
Oct 2020
Pros:
Great upgradeCons:
The car was super dirty10.0 Wonderful
Aug 2020
Pros:
Yes It was easy and everyone was polite and helpful.6.0 Okay
Apr 2020
Pros:
Ease of rental.Cons:
Car was not cleaned. It had food in it and liquid pills in seats. Missing floormats. Scratched vinyl.One location in Biddeford
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10.0 Wonderful
May 2021
Pros:
Didn't take forever like other car rentals, I got my car within 5 minutes of arriving!!8.4 Very good
Aug 2020
Pros:
The agent accommodated our change request at the desk efficiently and the upgrade was more than satisfactory.Cons:
Off hours drop off needs some work. There were no clear instructions or directions as to where to deposit the keys. I dropped them off at the unmanned desk. I never received a notice that the keys were accounted for.10.0 Wonderful
Nov 2019
Pros:
The staff was very helpful and attentive.3.6 Poor
Aug 2019
Pros:
I rented the car on Kayak for $135. When it was all said and done, it was $298. Nickel and diming you is not ok.Cons:
Charge what we originally ordered!10.0 Wonderful
Oct 2017
Pros:
the computer automatically includes a partial fuel charge and the gentleman that checked in the vehicle had me go inside ant the customer relations person promptly removed that charge.. To me the tis caring about your customers.10.0 Wonderful
Jul 2017
Pros:
Great value and car. Very convinent location at the airport3 locations in Biddeford
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8.8 Very good
Feb 2017
Pros:
Customer service was excellent! Personal very professional acting. Car was clean inside and out which is difficult during Maine's winter months. It was nice finding snow brush and ice scraper in the back seat during the encounters with winter weather. Thank you!Cons:
I rented a car that was light in the weight department and not good on Maine's snow covered roads. Had three days of snow during my seven day rental and out of fear of getting into an accident; stay home and did not use the rental the last two snow days of the 3 snow days.One location in Biddeford
One location in Biddeford
One location in Biddeford