Pros: Alamo staff was excellent and the car upgrade was great
Cons: The Equinox needs more power to handle hills but not a rental issue
Jul 30 2016
Drop off is painful at springfield airport
Pros: Customer was good.
Cons: Drop off is a pain. No one is there to take your car. You have to record your mileage and parking space and go into the airport to turn in your keys.
Sep 27 2016
Pros: Speed of the return
Cons: Was not a bad experience
Oct 28 2016
Pros: We were traveling with a baby and they made the car rental experience seamless and easy. The paperwork to pick up the car took about 2 minutes and the car was clean, ready to go, and in the parking spot they told us. Likewise, dropping it off was simply giving them the keys and picking up our receipt. Price was also great, I will be using them again.
Nov 28 2016
Cons: a guy was there but he seemed irritated to have to get off his phone to talk to me
Cons: I had a small problem hearing the agent at the air port.
Aug 4 2016
Pros: Sonata gets good gas mileage
Cons: Sonata has cheapened in past few years. Did not like the trans shifting constantly with in town driving. Not impressed with car. Bluetooth quit working just out of the blue. Would not rent again.
Cons: I called and made reservations I show up to the airport to pick up my car you said my credit my debit card wasn't good enough you left me hanging 300 miles from home I had no way to get around you left me hanging luckily I went to Avis and they took my debit card I will always you save us and I will tell everybody never to use Hertz