10.0
Pros:Staff were friendly, the car was nice, and I was told they hold the car regardless of when you show up.Cons:There wasn't an opportunity to mark down if the car had scratches or damage when you picked it up.Reviewed Apr 21 2021
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4.0
Cons:Wish they would stop classifying “luxury” vehicles as a regular domestic POSReviewed Jan 7 2021
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8.8
Pros:Friendly staffCons:I wasn't counseled about the inability to pay for cashless tolling and now the company gets to charge me an additional fine. Seems to be true for multiple rental car companies thoughReviewed Oct 4 2019
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10.0
Pros:fast, convenient, super nice attendants for pick up and drop off!Reviewed Sep 22 2019
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6.8
Pros:Quick and easy pick up and drop offCons:Staff constantly interrupting and not listening at pick up. Trying to upwelling, cold and uninterested service Food and drinks underneath the front seats Not a sparkling clean carReviewed Sep 16 2019
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9.2
Cons:Check-in to pick up very slowReviewed Aug 26 2019
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2.0
Pros:nothing - the staff were rude and not at all helpfulCons:everythingReviewed Aug 18 2019
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7.6
Pros:Good carCons:Wait time in line when renting the car VancouverReviewed Aug 12 2019
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7.2
Pros:The car was nice.Cons:Avis could have been more transparent about the fees that were added on during the pick up. There was an 18% location fee just because we were picking up at the airport. The staff was not knowledgeable on what these extra taxes were for.Reviewed Jul 22 2019
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6.4
Cons:The car you reserve never seems to be available when you get to the counter. After the routine try at an upsell, you are then made to wait "as no cars available right now"Reviewed Jul 4 2019
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8.4
Pros:Alfonso was very helpful.Reviewed Apr 16 2019
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10.0
Pros:Staff was helpful, professional and friendly.Reviewed Apr 15 2019
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