Pick-up location | Cañon City |
---|---|
Rental locations | 1 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
Minivan |
Passenger van |
SUV |
Commercial |
Pickup truck |
Budget
9.0
Excellent
31 reviewsCleanliness
9.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
9.0
2 locations in Cañon City
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Reviews
8.0 Excellent
Aug 2020
Pros:
Jennifer Fischer in Pueblo was first-rate!!9.6 Excellent
Jun 2019
Pros:
Young gentleman who assisted me was so professional and helpful; he provided the ultimate customer experience.Cons:
Denver Airport Drop Off: Shorter wait time for the shuttle to the terminal could have been better. We waited about 20 minutes and people were getting very antsy. The shuttle was standing room only. Arrive super early for drop off to avoid stress.2.0 Mediocre
Apr 2018
Pros:
NothingCons:
They did not allow me to pick up by reservation because I did not pass their credit check. I really needed the rental and had the money for it but they gave me no other options. I will not be using them ever again.10.0 Excellent
Apr 2018
Pros:
The lady at the counter in Colorado Springs was very helpful and pleasant.9.6 Excellent
Sep 2017
Pros:
One way optionCons:
Nothing10.0 Excellent
Aug 2017
Pros:
I had a nice experience with i think Jennifer at the Pueblo locationCons:
Returned car to Denver turning in was fast but NO SHUTTLE for 1/2 hour...we nearly missed our flight...50 prople waiting w luggage, so glad they had a big bus but shuttle service terribleHertz
7.5
Good
28 reviewsCleanliness
7.2
Comfort
6.7
Pick-up/Drop-off
7.4
Value for money
7.9
4 locations in Cañon City
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Reviews
10.0 Excellent
Nov 2021
10.0 Excellent
Feb 2021
Pros:
Pick up and drop off were really quick and easy. Also, very affordable rates.Cons:
The car I used was very uncomfortable but that isn't hertz's fault. I'll know now not to get that vehicle again.10.0 Excellent
Oct 2020
Pros:
Every step was well done, easy and timely. I was upgraded at no extra cost. I will be doing business with Hertz again.8.8 Excellent
Oct 2020
Pros:
Everything was good except that the car shook on the highway. When I tried to exchange it there were no other similar cars available. No one offered to upgrade me. However they did offer a discount of $35 when I returned the car.2.0 Mediocre
Jul 2020
Cons:
they called literally as we were on our way saying our rental was not available. they had no other options for us except a cargo van which obviously wouldnt work because we were driving this car two states away and needed an eco friendly car. they couldnt have called us ealier? i booked hertz because it's such a large company and they always have so many options within the city but they literally offered us no alternatives. awful!2.0 Mediocre
Aug 2018
Pros:
Nothing!Cons:
No cars available... because of hail storm, but the storm was 3 days before my pick up time. They should have arranged for more vehicles, not taken my reservation, or just NOT charged me for the car they didn't have. Now I have to wait 2-3weeks to get a refund???????????Enterprise
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Cañon City
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Reviews
7.6 Good
Aug 2020
Pros:
Staff was friendly. Easy drop off.Cons:
The car was dirty, missing a floor mat, missing plastic pieces inside. It had 35k miles on it, so I'm sure it's going to be taken out of the rental rotation soon.4.8 Okay
Jul 2020
Pros:
I didn't like this experience with Enterprise at all.Cons:
The attitude of the staff. Every single one was horrible to me and even have it recorded when they lied about the insurance. Manager was a complete hateful jerk and the lady that helped us first was so rude it was ridiculous.6.0 Good
Jun 2020
Cons:
Dealt with 2 representatives when picking up my car. First rep was very rude, un-accommodating and rather dismissive. It also would have been nice to know up front that if you are renting a car from out of state (which I would think is around 90% of renters) that you cannot use a debit card for the transaction. Renting a car has become equivalent to reading your cell phone bill with added charges for this and that. Frustrating experience, however the 2nd rep realized our frustration with the lack of up front information and the added charges the initial rep was trying to impose, and removed the frivolous charges. When did they start renting cars with only a 1/2 tank of gas? Overall less than impressed.2.0 Mediocre
Sep 2019
Pros:
Didn’t get a rentalCons:
Have a rental available10.0 Excellent
Sep 2019
Pros:
Pick up and drop off went quickly and smoothly. Very easy to work with.10.0 Excellent
Jun 2019
Pros:
The whole process was smooth, including friendly staff, a convenient location, and a nice car.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Cañon City
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Reviews
10.0 Excellent
Nov 2019
Pros:
I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.2.0 Mediocre
May 2019
Pros:
Wasn’t able to rent the carCons:
Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,4.8 Okay
May 2018
Pros:
I LIKED THE VEHICLECons:
I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.10.0 Excellent
Jul 2016
Pros:
Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!10.0 Excellent
Jul 2016
Pros:
Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!Cons:
Honestly, nothing.10.0 Excellent
Jun 2020
Pros:
Staff was amazingly helpful, upgraded us to a bigger vehicle for a cheaper price. Very friendly, definitely recommend them. Will absolutely use againCons:
Great service10.0 Excellent
Nov 2019
Pros:
I accidentally booked for the wrong day, but the pickup staff was entirely gracious and friendly. They got me a car a day earlier than I had mistakenly scheduled and had me out the door on time.2.0 Mediocre
May 2019
Pros:
Wasn’t able to rent the carCons:
Why does renting a car from Avis has to be difficult with the credit check stuff? I have Good credit and still could not get the rental i reserved online. i wenT to pick up at 5pm close to closing time, was not warned about credit check online until at desk,4.8 Okay
May 2018
Pros:
I LIKED THE VEHICLECons:
I ASKED FOR A 7 SEAT VEHICLE AND WHEN I GOT THERE THEY GAVE ME ONE WITH 6 SEATS. I ASKED WHAT WAS NECESSARY TO ADD A DRIVER, THEY TOLD ME A DRIVER'S LICENSE AND 13.99 A DAY. WENT BACK TO PAY AND THEY SAID HE NEEDED DEBIT CARD AND THEY WERE CLOSING SO I WOULD HAVE TO GO TO THE AIRPORT, 20 MINUTE DRIVE, TO ADD DRIVER. VERY POOR INFORMATION AND SERVICE.10.0 Excellent
Jul 2016
Pros:
Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!10.0 Excellent
Jul 2016
Pros:
Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!Cons:
Honestly, nothing.