Pros: I had a nice experience with i think Jennifer at the Pueblo location
Cons: Returned car to Denver turning in was fast but NO SHUTTLE for 1/2 hour...we nearly missed our flight...50 prople waiting w luggage, so glad they had a big bus but shuttle service terrible
Sep 8 2017
Pros: One way option
Jul 15 2016
Wow, what a beautiful car!
Pros: So from the moment we went in to get the car to dropping it off, it was a wonderful experience. The lady that helped us was great. We rented a beautiful mustang convertible. It was very clean, heck it was new! Very low miles and ran like a dream. We were only gone a few days but loved every moment of it. She took the time to show us all about the car. Really a great experience. Can't wait to go again!
Nov 16 2016
Cons: No instructions left for drop off, when office is closed. Budget office hidden inside Sears. Not made obvious. Very time consuming with uncertainty in knowing what to do in dropping off car when office is closed.
Feb 13 2017
Pros: Jennifer was so friendly and efficient! Thank you!
Feb 17 2016
Pros: Great customer service and able to get a car last minute.
Pros: Pick up and drop off was easy. Car worked great for us.
Mar 1 2016
Pros: Loved it all!
Cons: Nothing :)
Feb 27 2017
Pros: Nice car! Very clean, pick up and drop off was easy.
Sep 10 2017
Be aware of unsurance you purchase through site
Cons: Insurance purchased on site was not the insurance through Hertz. Feel cheated. That insurance is not covered by Hertz and everything you would have to take care if would be on you. Not sure is that is Kayaks or Hertz placement of insurance at purchase but pretty unethical it is not explicitly saying this is 3rd party insurance
Oct 13 2017
Pros: i contacted hertz directly and rented with my AARP discount
Cons: when i tried to change my drop off location, your representative cancelled my reservation and told me to call hertz directly
Pros: Still waiting for my refund after only renting for one day instead of the three scheduled due to repair shop finishing earlier.
Cons: Waiting for my credit to be refunded for insurance purposes.
Jul 20 2016
Renting from here made my weekend trip an actual v
Pros: Amazing customer service!! The employees are knowledgeable, friendly and attentive. I was impressed with the high level of professionalism and genuine hospitality from the staff. I never write reviews, but I promised myself that I would make the time to give a shining recommendation for THE 8th Street Crew! I will be back to this location.Thank YOU so much!
Cons: Honestly, nothing.
Jul 29 2016
Pros: Great location in Colorado Springs, excellent service and vehicle. No problems or complications. Price was exactly as quoted. Matthew Merchant runs an efficient agency. Thanks!
Cons: I received a reservation confirmation but when I arrived at the Enterprise I was told there were no vehicles. I drove there for nothing and the following day I did not receive a call to tell me if they resolved the problem. I didn't have s car the time entire time I was there.
Oct 13 2016
Pros: Great, first class service an not painful at all.
18 travelers who rented a car in Canon City gave the car agency they used an average rating of 8.6