Pros: It was very helpful that we could pick up the car in a non-airport location and drop it off at the airport we were flying out of.
Cons: We had a reservation but had to wait for the car to be cleaned when we arrived at Enterprise. The cleanliness of the car was fair, but not great.
Sep 17 2016
Pros: Not much
Cons: The car I reserved was not ready. Employee was rude and stopped helping me to eat a biscuit. Had to get manager who was not much help. Upgraded to a Cadillac with broken touch screen dash. Only allowed Spanish language. Bad experience
Mar 18 2017
Pros: Staff was friendly and expeditious. Return was just as quick and painless.
Pros: I thought the rep was friendly and helpful. No pressure, quick and knowledgeable.
Feb 20 2017
Pros: Absolutely nothing
Cons: Get there and the internet was down. Then they said I couldn't use a bank card. I had to find another company and spend extra money because I had to get to a job by the next day. If it is not posted on web site about credit cards only how are people to know and be prepared. Never again. I'll use hotwire like I have in the past. Never had any issues with them.