Pros: Due to a long line in the Lafayette office and another customer who changed his preferences for a car at the last minute, the clerk kindly gave us the other customer's original reservation, a Camaro, at no extra charge. He also made it easy to return the car by not requiring it to be returned full of fuel. This was an excellent experience for our First wedding anniversary overnighter.
Cons: The credit card charges took one week to appear, making payment confusing.
Mar 13 2017
Cons: Made a reservation for a cargo van. Got called from them 10 mins before my pick up saying they didn't have one and there wasn't one near by. But I needed the van or a pickup. Basically that was all the help I got. I didn't get a vehicle and canceled my trip because I spent the next 3 hours trying to rent an unneeded box truck from uhaul or other places while getting screw since it was a last min deal. it's 2017 if you don't have a truck or cargo van to rent don't allow your website to rent it. It's a basic inventory function I know 16 years old that could write the code for that. What a joke .