rent Hyundai car for my trip to Atlanta for 2 days
Pros: Good gas and neat car
Cons: Disappointed when I was on freeway and found out it didn't have cruise. I thought every new car should have cruise.
Nov 18 2015
Only one amenity missing...
Cons: The only thing I didn't like about this car was how basic the model was. there was NO way to plug in your phone to play your music. The USB port did not work for connectivity, only for charging - and there was no AUX port. Too bad I didn't bring my CD's!
Mar 14 2017
Pros: I was greeted with a smile. Checked in and upgraded quickly. Returning the vehicle was also quick. All my receipts came to my inbox without any hassle. Great experience.
Mar 23 2017
Pros: Easy pickup.. easy drop off.. super nice guys and price was great!
Apr 26 2017
Pros: It was pretty much Hassel free
Apr 29 2017
Pros: Vehicle was clean and in good condition.
Cons: The person assisting with the transaction lied to me. I left my wallet in the vehicle. I came back to ask her if I could look inside the car soon after dropping the vehicle. She told me that the car had already been rented out for someone else. She also said that she checked the vehicle and she didn't find anything. A day later, I get a call from this branch and the person told me that they had found my wallet. I came back into the branch and the same lady was there that had assisted me earlier. She wouldn't look me in the eye. She knew she had done something wrong. But the car itself was great. My only concern was the poor customer service.
Jun 14 2017
Excellent customer service (Brentwood, CA)
Pros: The agency in Brentwood in particular has an amazing group. Q called and said i can pick up the rental end of day, the day before im booked for, no extra charge, and so i did...easy, smooth, transaction. When it was time to drop off, i didnt have a way to get back home, so i called and, voila they have a drop off service AND a 30 min grace period which i really needed as i was running a lil late. Exceptional!! Thank you for your awesome service!
Cons: So far, nothing!
Jul 17 2017
Excellent service and value
Pros: I rented a full-size vehicle for an exhaustive month long trip out west. I shopped around for several months before deciding on the Enterprise Lee Hwy location for my rental. They beat all their competitors in both the Nashville and Chattanooga markets.
When I arrived, Robert was the person who handled my rental. He was excellent in both customer service and knowledge of the rental procedures. I chose a Hyundai Sonata and couldn't have been more pleased with the car's performance and comfort.
Thank you Enterprise and especially the Lee Hwy Chattanooga location for an excellent experience. I will definitely rent from you again.
Cons: Nothing, everything was great.
Jul 21 2017
Pros: the vehicle
Cons: the vehicle had stuff in it from another renter.also it took 30 min to get help when i returned vehicle.
Jul 22 2017
Cons: When I got there, they did not have a car for me and would not have a car for me. Said I booked it online, so was not their problem. I was on a very tight time schedule and the delay of having to find another car ended up causing me to miss a flight that evening. An interesting chain of events.