6.0 GoodMay 16 2022
Sean más transparentes con las tarifas y depósitos, me lleve una desagradable sorpresa cuando me cobraron más de lo que había reservado por internet, más aparte nadie me dijo que tenía que dejar un depósito de 300
8.0 ExcellentMar 2 2022
I understand that the last two years have been difficult with cars available. However, how do you make a reservation for a trip, show up expecting a car and there is nothing available?
10.0 ExcellentSep 9 2021
Enterprise really made us feel special and Christopher went above and beyond
2.0 MediocreMay 5 2021
Drop off was easy. The manager handled it.The car I reserved was NOT provided. I reserved a Cadillac. When I arrived, I was offered a choice between a Challenger or a Jeep Wrangler. UNACCEPTABLE. The agent who assisted me was surly. Refused to give me her regional managers contact info. Terrible customer service.
2.0 MediocreNov 29 2020
Nothing !! The reservation was cancelled at the last possible second by enterprise for not having any vehicles available . Their booking system is the worst and even the employees at the location agree ... wouldn’t it make sense to confirm with the location that the vehicle is there ??Everything !! Worst booking software / system I’ve dealt with .. their is zero communication between the national booking center that your FORCED to use and the physical locations .. none !! Most asinine thing I’ve seen and will no longer use enterprise unless there are just no other options .. sad that a national company can’t do better in the age of technology than this ....
2.0 MediocreAug 10 2020
Absolutely nothing. Horrible customer service. Not even ONE vehicle was available for us to rent, yet allowed us to make a reservation. Offered no solution when we arrived.Everything. Could have offered an alternative rather than just saying sorry. Didn’t even call us in advance to notify us about the lack of vehicles available before our arrival, therefore their customer service as a whole could have been better. Regardless, I will never rent from enterprise again.
10.0 ExcellentJul 14 2020
the staff was very friendly i didn't have to wait long for a rental
10.0 ExcellentJun 16 2020
John helped us check out quickly despite showing up early. We got to chat about the islands and he had a great attitude, which was refreshing compared to a lot of interactions lately!
10.0 ExcellentFeb 18 2019
I rate this office 5 stars. Very very NICE PEOPLE, will rent from them again.
2.0 MediocreDec 11 2018
Never ever again will rent againUnprofessional no cars to rent when we go there don't waste your time at this place!