Pros: Car that I was given at pick up (Ford Focus) needed servicing. By the time we got to Key West (from Pompano Beach), it shook whenever we accelerated from a stop. Not ok! So we swapped cars in Ley West and had a better drive back with a Corolla. I was also quoted a much cheaper rate ($10/day less) than what was actually given to me.
Cons: Being given a vehicle that needed servicing and paying $10/day more than I was quoted when I booked!
Jan 23 2017
Pompano Beach Budget Location/Drop Off
Pros: This Budget was close to our resort.
Cons: No issues.
Aug 11 2017
Cons: I was informed that I had booked an off airport location in Ft. Lauderdale. I emphasized that my confirmation said at airport. They accommodated me with a much higher rate.
The cruise control was defective.
Nov 3 2015
Pros: The lady working at the place where the van ACTUALLY was was very kind and helpful.
Cons: It said the rental place was at the airport termial online when I made the reservation. It was not. In fact, it was 20 minutes away. It was very frustrating and aggrivating to have to get a cab and have to pay more money.
Feb 19 2017
Cons: Billing problem with your quote vs budget invoicing. Should get credit to straighten.it out. Will let you know. Had to wait 1/2hr to straighten out.
Mar 2 2017
Pros: The car was new and clean. There was a mistake for the pick up location but when I called Budget they corrected it.
Cons: The extremely long wait (easily over an hr.)when picking the car up at Port Everglades cruise port in Ft. Lauderdale.
Pros: Rented during Christmas week and Enterprise was one of few companies who did not "jack up the price". Also the Manager Matt was fabulous in getting us checked in and out. Had a fully loaded minivan including a DVD player for the kids
Jan 16 2017
Pros: Got to counter and they would rent me a car with a debit card even though i had more then enough money on card and i had proper ID and i had my car insurance card....i found te counter person to be racist and i will file an complain....i will never rent from them again and will tell my friends and co-workers the same
Feb 20 2017
Great Rental Experience
Pros: The car was perfect. We put over 1600 miles on it in a week.
Feb 27 2017
Pros: I like everything.....
Jan 10 2017
Pros: Nothing! I never got a car.
Cons: They had me coming back to their location for two days and never had a car available. I finally gave up. I had made my reservation 45 days earlier and they couldn't complete their end of the bargain. The best they said they could do was they would " Let me" sit in the waiting area at the end of the line and wait for a car to appear! This was on my third trip to their location and two days after by rental was supposed to begin! While waiting we noticed that the "walk-up" rate for cars had risen to over $100/ day. I believe they "better dealed" me. My rate was $43/day. Never again! I will spread the word that Enterprise Cos.are dishonest.
Pros: The tank wasn't full when I picked it up. First time ever that has happened to me. I then returned the car without filling the tank because I didn't feel like I should have to as it didn't come that way. I used about 2 gallons and did not refill that either knowing I would get charged a bit more, but they charged me $32 more. Certainly not Thrifty
Feb 2 2016
Closed before scheduled close time
Pros: I arrived to Rental Car In Pompano Beach Florida, Location was only 10 min from condo.
Cons: They closed 15 minutes to the scheduled 4pm close time.
I even waived at the attendant, and he ignored me. I was left there with my suit case and standing with no where to go. I call Uber, to find me another place to rent a car, as I had to travel to Gainesville FL, I went to Enterprise 3 blocks away on Federal Higway, they took good care of me ASAP. I will never use Thrifty AGAIN so disappointed.
Jan 22 2017
Pros: I liked the car, a Kia Soul.
Cons: The nerve to search for the spouse of the renter. Very unfair.
Feb 7 2017
Cons: Guy tried to rent me compact when I paid for intermediate.
May 24 2017
Pros: The sales person was trying his best with NO help. He had to check in cars, check out cars, wash the vehicles, and handle customers and paperwork.
Cons: The car was dented, scratched, smelly, empty, and drove horribly. Every acceleration I was hoping the car did not shut off. I also was bitten in many areas.