10.0 ExcellentNov 22 2021
The only issue I encountered at all was the fact that the airport didn't have great signage to help guide you to the rental car area. Once I got there it was quick and painless and they gave me a free upgrade to a larger vehicle.
1.9 HorribleJul 21 2021
The vehicle I had reserved at Enterprise a 12 passenger van was not available, so I had to cancel the trip. I was informed two days before the trip date by Enterprise that the van was scarce and may not be available, at this point I had no other options but to cancel. They offered an SUV but this could not accommodate 12 people. I do not recommend Enterprise to anyone because of the poor service that I received. I’m a small travel agency and was very dependent on this trip happening to Biloxi Ms. I hope this will help the next consumer when renting a vehicle. Thank you
10.0 ExcellentJun 14 2021
excellent experiencenothing - car was great - service was good - price was spot on
4.0 OkayJun 14 2021
Staff friendly at pickup and dropoff.There needs to be several more employees working at the pickup counter. People shouldn’t have to wait in long lines to get their car.
2.0 MediocreJan 10 2021
I was charged a drop fee (rented at ATL, dropped at STL as per the contract). The rental was not supposed to include a drop fee, but my credit card shows an almost $600 charge for what was supposed to be a $200 rental. I expect a refund of the drop fee. Thank you. -c.
10.0 ExcellentNov 24 2020
YesEverything was easy.
3.6 MediocreNov 16 2020
PeopleLong wait time, over hour
7.6 GoodSep 17 2020
It was very difficult to find the rental desk coming from outside the airport. Better signage or online instructions needed. Also, Enterprise would not honor my reservation without a major credit card on file. This should have been disclosed up front.
8.0 ExcellentMay 25 2020
Car price was great!Someone to be at the drop-off place. It was confusing where to leave the car and keys
8.4 ExcellentApr 29 2020
It would have been nice on drop offs if I could have used the restroom. Covid-19 restored not somebody's been driving for hours and he use the restroom and they would not let me in. The other issue is I think it could have been better than $21 a day. I had offers for $12 a day but decided to use Enterprise because of a drop off in Statesboro. Garage to be nice if you guys should do a triple a discount and I typically rent through hurts and they offer AAA. Freddy