Pros: Staff were polite when the told me they had no cars left and wouldn't honor the booking
Cons: Made a booking through Kayak, received a confirmation. On the day of the pick, spent $18 on an Uber to the pick up to be told they had no cars and were sorry I wasn't contacted. Total rubbish service
Jan 3 2017
Cons: Hertz allowed me to rent a car, but it wasn't available. They called to cancel at the last minute and I was scrambling for other transportation.