Pick-up location | Falls Church |
---|---|
Car types | Compact, Compact SUV, Economy, Intermediate, Intermediate SUV, Luxury, Minivan, Pickup truck, Premium, Standard, Standard SUV |
Rental locations | 4 |
Popular agencies | Hertz |
Economy | $35/day |
Compact | $39/day |
Intermediate | $48/day |
Standard | $38/day |
Minivan | $109/day |
Premium | $58/day |
Luxury | $67/day |
Pickup truck | $71/day |
Compact SUV | $51/day |
Intermediate SUV | $55/day |
Standard SUV | $65/day |
Budget
7.0
Good
7 reviewsCleanliness
9.0
Comfort
10.0
Pick-up/Drop-off
8.0
Value for money
7.0
One location in Falls Church
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Reviews
8.0 Excellent
May 2021
Cons:
Fuel consumption8.4 Excellent
Dec 2020
Pros:
convenience of kiosk locations.Cons:
pricing, windshield was dirty and couldn't be clean, was always streaky and precip stuck to all the mirrors and windows from overnight.6.0 Good
Aug 2017
Pros:
The car was comfortable, clean, and fuel efficient. They gave me a ride to the Metro, but it's not close to the Metro.Cons:
I was charged another day for late return. I thought I had until noon, but I picked up at 10:48AM. The location was in the basement of the Marriott with only one man working and only a couple of cars. When I arrived to return, the office was closed while the one man working there was buying his lunch.8.8 Excellent
May 2017
Pros:
Got a brand new minivan. Service was kind and helpful.Cons:
The ezpass box was still open from the previous user so I was charged for tolls. I kept it open after the first one when I went through the full service line and it was automatically charged. Costs really climb with taxes or any added coverage.10.0 Excellent
Nov 2016
Pros:
He was very pleasant and helpful, he even gave me directions since I was driving to my sister's house and I usually fly. When I returned the car, he was just as efficient with the paperwork and even asked if I had a nice visit with my sister. I only regret that I didn't ask his name so that I could let the company know that they've got a great employee in that office! Thanks6.4 Good
Dec 2015
Pros:
The car itself was just fine.Cons:
Either Kayak or Budget really messed up by sending me an email confirmation to a pickup location that was different from where the actual pick up location was. The Budget agent was not able to locate my reservation despite show in them my confirmation email im person. They then proceeded to rent me a vehicle at a higher price than what I had a reservation for.2.9
Mediocre
19 reviewsCleanliness
3.4
Comfort
2.4
Pick-up/Drop-off
2.9
Value for money
2.9
One location in Falls Church
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9.2 Excellent
Jul 2020
Pros:
good staffCons:
they or you could have warned me about the $200 incidental charge they sprung on me when i arrived. i get the money back since there was no incident, but still, gotta be warned of this stuff.5.2 Okay
Jun 2019
Pros:
The staff made pick up & drop quick & easy.Cons:
The quality of car could have been much better, as well as an explanation of my charges.9.2 Excellent
May 2019
Pros:
TCons:
The staff working there are fantastic , and my experience tiurned out great. But does Hertz need more cars? When I arrived Hertz did not have the right size car. Last week I dropped off at a different Hertz location, and two women with reservations were told no cars were available.8.0 Excellent
May 2019
Pros:
The drop-off was TOO easy. They wanted me to just drop off the keys and leave, with no inspection of the car. No way I'm doing that: I don't want to have to worry that someone might ding the car with a door after I leave, and then charge me for the damage.Cons:
They were friendly enough, but very slow. It took a long, long time for me to get my car.7.2 Good
Dec 2017
Pros:
Polite representativeCons:
Not clean, open baggage inconvenient. Seat back uncomfortable.6.0 Good
May 2017
Pros:
Agent was friendly, like the vehicle, vehicle was clean and a good price.Cons:
Brakes made noise.6 locations in Falls Church
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10.0 Excellent
Oct 2018
Pros:
Attentive employees who looked like they liked their jobs, convenient location, nice car.Cons:
Nothing.8.4 Excellent
Aug 2018
Pros:
Customer service - outstanding. The guys at the office are helpful, informative, positive. Well done.Cons:
Hyndai Tuscon was nice. But headlight not working. Police pulled me, and had to talk my way out of a ticket.5.2 Okay
Feb 2017
Cons:
Underinflated tires--like, "warning light came on" underinflated, in three of the tires! Site was so congested there was no where to park the car upon return.10.0 Excellent
Dec 2016
Pros:
the guys at the Shirlington location went above and beyond and provided the best service I ever had renting a car.10.0 Excellent
Dec 2016
Pros:
Rental location was convenient, guys were polite, quick, and got me on the road without any hassle.10.0 Excellent
Dec 2016
Pros:
This Enterprise, located in Ballston, went above and beyond to serve me. Special thanks to Colin and staff in making my trip more comfortable, less expensive, and very convenient.Avis
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Falls Church
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Reviews
10.0 Excellent
Sep 2016
Pros:
The process was very quick and easy. I picked up the car and was on the road within 10 min. Same with the drop off.10.0 Excellent
Sep 2016
Pros:
The process was very quick and easy. I picked up the car and was on the road within 10 min. Same with the drop off.Eagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Falls Church