Pros: Nothing. I didn't get my car and luckily the great people at Avis helped me out. Go with the Avis people.
Cons: Kayak didn't alert them to my flight plans and therefore they gave the vehicle away.
May 10 2016
Cons: The staff was not happy or very friendly. It felt like we were bothering them. Not a lot was explained so I had to ask the questions.
Sep 23 2016
Pros: I liked the car and how fast and friendly they were in Boise
Cons: I didn't like that my debit card was swiped and then I was told about the $200 deposit this was my first time renting a car I don't know how all this works I was told to sign a paper stating that the car had no damage then go out and look for damage and come back in and let them know if there is any, there was. Then we went out so I could show her this car should have been checked before I paid for the use of it instead of trying to catch me off guard and put the blame on me they need to work on that other than that it's fine
Cons: Price, old car with 35K miles on it. Had to go back to counter to show damage to the car. Car return was a gravel parking lot. All and all a very poor experience.
Aug 8 2016
They weren't there!
Cons: I had called ahead because I had a late flight. I was assured that they would be there for my rental. There was even a late night number to call, and I was not called back.
Luckily another car rental company was open and I managed to get a car, other wise I would have been stranded!