Cons: Picked up the car on the French side of Geneva Airport had to wait 40 minutes why the staff took a break.
When told them that we would be traveling to Annecy in France they told us to travel through Switzerland, we were not told about a 40 Swiss Franc road tax we would need to pay as the rental car did not have the road tax on it.
When asked about this when dropping the car off the customer rep just shrugged us off and said its not there problem
Aug 28 2017
Pros: its pretty hard to like anything about a car rental company that doesnt have a car to rent.
Cons: They didnt have any cars to rent even though we booked a car beforehand.
Pros: 1. The price was reasonable .
2. They did not insist on blocking 3000 CHF on my credit card (as other companies do) to cover the excess of 1500 in case of damage and 1500 in case of theft (surely only one blocking of 1500 should be sufficient)
3. I did not ask for a GPS navigator , but the car had one built in .
Sep 6 2016
BE AWARE of the GAS TANK INDICATOR
Pros: The car itself was quite nice: Clean, comfy and great milage (860km!!). Its been a while I didn't drive a stick shift so it was refreshing.
Cons: I thought I booked the car in Geneva airport so in my mind I had to pick it up where the "rental car" signs were. I get there after looking for that bloody place for some time only to be told that I have to go to the french side to pick my car (I did book my RSVP when I was in France so maybe thats why).
I get there, wait in line for quite some time, before I finally decided to go fwd and call out the Hertz rep who was not even making eye contact after 5min! and no he was not busy with another customer.
Anyway, I get the car (without going around and checking it out) and drive to my hotel (30km away). I return with the car to airport the next day to catch my flight. On the way to the airport (30km away) I refill the car TWICE, since the gas tank indicator was a TINY BIT below FULL, but the indicator didn't move.
I filled the car so much that it overspilled. I get to the airport:
Not only there was NO SPOT to park the car but there was no one to talk to about the gas tank indicator prob!!!!
So Guess what happened next:
I look at my credit card bill a few days later and I see I got charged almost $30 for gas!!!
Moral of the story: CHECK THAT EVERYTHING IS FINE WITH THE CAR BEFORE YOU EVEN TURN IT ON OR ITS ON YOU!!!
Cons: the switching back and forth between $ and Euros lost us 10 dollars. There was a fuss about a gas receipt because we had only driven 109 kilometers. The person dealing with me was not at all friendly (rude?) but in the end allowed me to go back and get the gas receipt from the gas station and all was well.