Pros: Car available.
Cons: Rate increased slightly when we returned the car early.
This office can be hard to find for some people.
Dec 30 2016
Pros: Good guy at counter.
Nov 16 2017
Dec 1 2016
Why make an appointment?
Pros: Friendly place
Cons: made an appointment to pick up a car for 3, had to get on road to the airport...had to wait for them to clean it, 35 min wait...why bother making an appointment? I am glad I built in extra drive drive otherwise I would have potentially missed a flight!
Car was mechanically faulty upon acceleration.
Mar 8 2017
Pros: I like that the prices were affordable for what my needs were that particular day. The car was clean, smell free, and full of petrol.
Cons: What i didn't particularly care for was the actual rental site. The owner was nice about my car not being ready at the actual time requested, but he left and his wife was less than courteous using her employees as scape goats. I asked her if running 15 minutes behind was business as usual there, she said well pickup time is only an estimate. i will use avis in the future, but not this particular site.
Mar 16 2017
didn't have car
Cons: This site didn't have cars. Sue, the manager said they requested some but were not there. Finally, because I was strong with her and needed to get to the airport, she made me pay $7 more dollars because she was going to give me someone else's car and it was a full size. When I got to the FLL airport to return the car, they couldn't close the ticket because the car didn't have the barcode. I left and don't know what happened. This is my second issue at this site. The previous time I was accused of smoking! Crazy!
Pros: Kayak experience was great. The Enterprise office was close to me.
Cons: I skipped the economy and reserved a compact. Paid for an upgrade to intermediate and was given a Versa Note, clearly an economy rental.....and the worst ride and seating I have ever had.Not sure what car could have been smaller. The car could not have been any cheaply made. Surprised they even offer a car this poorly made.
Went with Enterprise for the pick-up service but after calling for a pick-up and told "we will be right there" I had to wait for 45 min...I was only 1/4 mile away from their office and ended up walking there.
The week before I rented a compact from Budget and was given a Ford Focus which was cheaper and bigger with a far better ride.
I will never accept a crappy car again....if that takes going to rental company then I will.