2.0 MediocreApr 16 2022
I didn’t like the fact that the wanted to charged me 200$ for the insurance. I didn’t took the car.
2.0 MediocreFeb 22 2022
Absolutely horrendous! Avoid at all costs! We rented at FLL. It took the shuttle two hours to get us to their off airport location. They had just ONE shuttle. There were ton of ppl waiting frustrated! Do not be fooled by their prices. They have a ton of restrictions when you rent that they don't tell you about. Very very bad! Do not rent ! I wish I could give them negative stars!
2.0 MediocreFeb 14 2022
Be aware: they charge you $25 PER TOLL which is outrageous, if you don’t activate the toll pass which is $15 per day
6.0 GoodJan 15 2022
I would not regret from here again, it’s a shady operation and they put a insane 2500$ hold on your credit card!! I’ve never had such a large hold put in a card for any car , hotel, etc
10.0 ExcellentJan 11 2022
Service was outstanding in every aspect
2.0 MediocreJan 10 2022
I rented a spacious car on Kayak, specifically for 5 suitcases, and when I got there, the car they wanted to rent me had small trunk space for my needs. So when I compromised to rent a minivan, they only then told me I had to have full insurance to rent their cars… I had to stop the Uber (that had dropped me off) from leaving and stick all my luggage back in to rush to the airport and get a car from Budget, which did rent me a car no-problem. I also was forced to pay for the daily insurance up front and don’t know that I’ll be reimbursed for it. Feels like a scam company. Very disappointed they are even affiliated with Kayak.
2.0 MediocreJan 3 2022
Timings, customer support
2.0 MediocreOct 26 2021
The initial quoted price quoted by Kayak more than doubled at the Fort Lauderdale counter of NextCar. When I requested a breakdown of the costs, the clerk acknowledged unnecessary fees, such as insurance for personal belongings in the car during the rental period. NextCar also charged my credit card a second, separate charge of $250 that they said would be credited back within seven business days of my rental return. Lastly, the vehicle had so many dings, dents and scratches that I believed it unsuitable for rental. So, I asked the NextCar counter clerks to void the two charges they made to my credit card moments ago, and they insisted on charging me $50 to do so. In sum, I believe NextCar is a fly-by-night car rental business and that their Fort Lauderdale storefront will disappear from the landscape within the next six months.
1.9 HorribleOct 15 2021
Awful do not rent a car here! Has a reservation booked get there and they almost doubled the price. Walked out without getting the car
1.9 HorribleJul 27 2021
I called twice to explain my flight was getting in later than reservation starting, they didn't take any notes, and then explained that they had cars, but because there were no notes, that I would have to pay the upgrade fee. cancelled reservation and didn't take the car.