Gresham Car Rentals

Cons: They seemed very busy, we waited about an hour for our car to be washed and prepped. When I originally made the reservation I was told that we would be reimbursed for the cost to get from the airport to your off site area, but was told no at the office.

Cons: On the downside, we had the original car the first night. On the 2nd morning the low tire pressure light was on. The rear hubcap was broken and had been pushed into the tire stem so we couldn't add air. The Enterprise office we were closest to gladly traded it out for a different car. Unfortunately the replacement car was not nearly as nice as our original car - not a comfortable, fewer amenities, and used more gas.

Cons: Tire pressure light was on because two tires were low. Went to put air in the two tires that were low, but the internal computer was mixed up in which tires were actually low; therefore, I mistakenly over inflated front tires when the back tires were the ones in need of air. No big deal just took a little extra time and patience to fill the correct tires to the correct levels.

Cons: We called and confirmed 2 children car seats, they didn't have them upon arrival (they did notify us as we were at the airport, nothing we could do about it at that point). We were told we had to go pick these up from another rental place- Alamo. They had no idea what was going on when I got there- it took nearly 2 hours to get everything from start to finish with all the drop offs- Also, enterprise's tag line is we'll pick you up- after messing up our reservation we asked if they would pick us up- they said no we are not authorized to do that. Its really frustrating when you don't get the services you requested or paid for and the company does little to help you out. I am avoiding enterprise from now on.

Cons: Car could have been prepped a little better, kind of stank of perfume from previous customer so i had to wipe off everything. After that it was fine. They also gave it to me with almost no gas in the tank. so i immediately had to go fill it. But it was such a good deal that these things are minor.

Cons: Nothing. Happy camper.

Cons: Hertz did not find my reservation. I had to pay $120 with Avis to find a car. Not sure what happened, but I'd like an explanation from Hertz + Kayak

Cons: The staff could have done a quick review on how to operate this particular vehicle.

Cons: The rate given online was not honored at counter

Cons: Computer issues did take some time but luckily was not in a rush

Cons: Rude customer service agent at pick up. Kept asking to upsale me into an SUV when I clearly told him I was looking for fuel economy on this trip. At drop off we arrived 3 minutes after close, but before the employee had left. I realized I was going to have to use the drop box and tried to ask him what I needed to do, but all he would say is that I had to pay an extra day and marched off. I had to call customer service to get the full details on what info they needed from me for the drop box. They weren't very helpful, but it got done. Now I'm stuck paying an extra day for a car I no longer have because I was 3-4 minutes late, despite Hertz website stating there is a 29 minute grace period for drop off.

Cons: On our confirmation docs it said they were open until 6pm, we showed up at 5pm and they were close. This killed the first 2 days of our trip. You should compensate us for that.

Cons: The location for pick up was closed when we arrived and the staff there was unable/unwilling to assist us. Spent an additional two hours trying to get a rental car through another hertz. Will never use them again.

Cons: Having to pay for a drop off fee in another state. I get it. But it definitely hit the wallet hard. I also did not know that I needed a credit card over a debit card. Luckily I brought one, however, I typically do not and that would have been a very unexpected and unhealthy charge elsewhere.