Pros: Great rental experience. We arrived earlier than reservation but car was immediately made available.
Cons: Great rental experience. Only issue was the exterior of the car was really dirty. They had had a lot of snow so it was understandable.
Feb 15 2017
Cons: Taxes almost as high as rental. Staff at Durango location was rude and gave me a car with very little tread on the tires even after I expressed concern.
Mar 2 2017
Pros: Vehicle was filthy inside and out..Cigarette smoke permeated into the upholstery. No other vehicles were available to exchange with.
Cons: Everything else was satisfactory..
Apr 4 2017
Was rejected to pickup
Cons: I got to hertz and they required either a plane ticket, or a credit card for payment o my rental vehicle... i didnt want to use my credit card, and they couldnt accept other forms if payment unless I booked a flight.
The person at enterprise rental was able to do this however and she matched the rate from kayak that i showed her. I paid via debit card as i wished without a plane ticket.
Please note, nothing in the fine print (because i did read that crap) said anything about this policy when booking via kayak.
Apr 20 2017
Fast and easy
Pros: I had my keys before I had my bags. Easy pick up and easy drop off. Thumbs up!
Pros: The car was nice and drove well. Also the drop off location was great.
Cons: Although I rented the car for one day it cost $220 which I was fine with since I was traveling to Salt Lake city. After arriving in salt lake to drop off the car I was charged $366. As well, the clerk where I picked up the car was extremely rude.