Pros: The car handled very nicely and was nicely equipped
Cons: The customer service was awful with a very aggressive counter person who then charged me twice what my reservation cost was. I will gladly pay slightly more for a rental car so that I never have to deal with these people again.
Dec 5 2016
Easy pick up and return
Pros: Very fast and easy to get car and return. When there was a mistake in the bill they cheerfully fixed it.
Jan 30 2017
I was not able to rent from Alamo due to not havin
Pros: Only that the agent told me of the only cat rental place in the airport that accept debit cards was Avis and she explained to me if I had reservation from one of the airlines that they then would accept my debit card (this was not noted on my reservation when I made it very upsetting ).
Cons: Not given advance notice that debit cards were not accepted at the time of reservation (only those who had flight reservations ) very upset (but very happy) that only one car rental place (Avis) accept my debit card . Alamo now Thrifty/Dollar also no longer accepting debit cards everyone don't have major credit cards (some by choice and I'm one of them) it's sad and unfair, Not Happy At All
Pros: the service person was friendly and knew his job.
Cons: There wasn't a car ready when I was suppose to pick it up. I was given an suv instead. Small one thank goodness. I had ordered a car because I had back surgery and needed better seat support. When I returned the car the time stamp had me down for an hour earlier which stated I was an hour late. That was taken care of thankfully. I won't book from again.