Pros: The car handled very nicely and was nicely equipped
Cons: The customer service was awful with a very aggressive counter person who then charged me twice what my reservation cost was. I will gladly pay slightly more for a rental car so that I never have to deal with these people again.
Dec 5 2016
Easy pick up and return
Pros: Very fast and easy to get car and return. When there was a mistake in the bill they cheerfully fixed it.
Pros: the service person was friendly and knew his job.
Cons: There wasn't a car ready when I was suppose to pick it up. I was given an suv instead. Small one thank goodness. I had ordered a car because I had back surgery and needed better seat support. When I returned the car the time stamp had me down for an hour earlier which stated I was an hour late. That was taken care of thankfully. I won't book from again.