Pros: There were no surprises. Everything was as expected. The car drove well, and I checked hours for pickup to avoid any embarassing gaffes like showing up when they weren't open.
Cons: I don't like when people make a mistake and then write a negative review based around their error.
On the whole there were no issues with my rental. Budget held up their end and so did I. Quick and dirty.
Jul 28 2017
My first try!
Pros: I loved how easy it was to pick up and drop off the vehicle. The staff were EXCELLENT! The vehicle was brand new, only 2800 km on it.
The rate was amazing!
Cons: The detail job on the car previous to our rental was not the greatest. Found food crumbs lots of places and inside windows were smudged with fingerprints.
The car (unfortunately) was very uncomfortable for me. I do have back issues and thought it was only me but my husband was complaining as well. I discovered I do not want to buy a brand new vehicle. I need the seats broken in.
I would like to be able to have a choice of vehicles to pick through - not have a "comparable to said vehicle" as my only option for SUV. I wanted a bigger vehicle but online it was not an option. I also do not know what options there are and thus did not know what to pick.
There should be something online that mentions PETS or gives the option of certain vehicles that will allow them... just a thought.
Sep 24 2017
Pros: Caitlyn at sign in was Great
Cons: at times it was difficult to work the mulitmedia screen for the radio, bluetooth etc