Pros: The staff in Kamloops were very helpful.
Cons: Description of how to drop off the vehicle in Vancouver. There was no signage and we had to visit the tourism information and then speak to people at the hotel to determine where to drop the vehicle off.
Cons: Actually had a car available for me when I showed up to get my car
Pros: Staff was polite and courteous.
Car was in good condition and clean.
Cons: My last day in BC I had to drive 2hrs on the TransCanada highway up a widing mountain, in the snow, in a front wheel drive car that didn't have snow tires.
Snow ties should be mandatory in the winter.
Pros: Honest prices
Cons: Nothing
Great Service from Leigh in Kamloops
Pros: He adjusted the rate when Par gave me a smaller car than what I paid for
Cons: That I paid for a mid-sized car like a Toyota Corolla or Elantra but Par gave me a Honda Civic instead
Pros: Very easy online reservation. Friendly, helpful and knowledgeable staff. Nice, clean new model economy car which was good on gas.
Pros: Liked the car. It was clean and tidy
Cons: None