Pros: Great and friendly service at the check-in desk .
Jun 18 2017
Pros: Thank you for the discount for dropping the car off at Zurich.
Jul 6 2017
Pros: Extremely rude customer service
Cons: Didn't try to explain charges, price was misrepresented at pick up, added additional driver , but was not explained extra charges , very rude customer service at drop off,
Aug 15 2017
Pros: I like the staff in the Europe car
Nov 2 2016
Cons: I wasn't provided with a final bill when I dropped it off. The attendant said one would be emailed later that day but it's been a week and nothing
Jan 8 2017
Car rental in Switzerland is pricey, but Europcar
Pros: Quick efficient counter service in Zurich airport, and they upgraded me to a very nice Audi. I will use them again.
May 28 2017
Easy pick up and drop off
Pros: Nice car, nice staff
Cons: Insurance exapensive. For 43 CHF a day, most places will be no deductible, but eurocar still carry 750 CHF
Jul 9 2017
Pros: nice car, easy return
Jul 29 2017
Cons: The person at the counter told me that if I returned the car a day early, I would only be charged for the days I rented the car. I returned the car a day early and they still charged me Euro 270 which was the two day rental charge - which by itself is a price gouging, exorbitant rate
Pros: We had reserved a car through Thrifty many months before and had worried about adequate luggage space as our daughters were joining us for the second week of our trip to Switzerland. Had also researched the waiver/insurance situation for an overseas rental and had some anxiety about it. Both agents were very helpful, flexible and patient while we made the decision ax to model. She offered us a selection which suited us well. She also accepted our coverage on our Cap One VISA, which I had researched thoroughly beforehand.
Cons: It was clear that any unrecorded scratched on the car would be a liability for us, so we were careful to use the flashlight on our phones and go over the car carefully when we were in the checkout process. It is very important that you take the time to do this AND Mark die anything you see and take it BACK into the desk fir them to record. I know you are in a hurry to get moving, but this is ESSENTIAL. And research your particular credit card coverage carefully; if it isn’t complete, you may be in a tough situation and might do better paying the waiver. Ask what deductible your coverage is; you want ZERO.