Cons: Car window cracked while driving on feeeway. Don't suggest Altima.
Dec 13 2015
Cons: Reserved full size car. They only had a very small Chevy with 30000 miles. Told me they rented the full size cars earlier in the day even though I had reservations. Car was dirty, hadn't been cleaned and was not full of gas. They told me to take it or leave it. Also charged $200 security deposit. I always rent from Hertz and have never had a problem. I won't rent from then again.
Sep 27 2016
Pros: The people at Hertz they were very friendly and courteous. They helped us very quickly to pick up and drop off.
Pros: I had the available to have a car but that is it.
Cons: The care rented was a Truck that was burning oil it smelled horrible
the tires were old. As we did the drop off we had to go up stairs because we rented the car from Concord with a drop off at SFO airport paperwork was not done correctly for that and I paid way too much money for this car I am extremely disappointed. Plus I took the $30 insurance coverage. I actually drove to San Fran parked the car at my son's and took uber around because the smell was bad. I am a travel agent from OKT --33644332 I would appreciate some type of compinsation in this matter .Plus the fact that your counter help seem some what displaced in providing information. Thank you kindly.