Pros: The car was excellent. Prius has a great gas mileage
Cons: All was good
Dec 30 2016
Cons: Before dropping off to DIA, we went to fill up with fuel- we couldn't locate the switch. We should have looked ahead but we were in a hurry. Maybe, just a friendly suggestion- showing customers that feature ahead during car review would save frustration at that high pressure moment:)
Oct 24 2016
Pros: Price was what was predicted. The staff was very professional, but had to call them twice to get the final invoice.
Cons: Normally, the representative from Enterprise brings the car to the airport and paperwork is completed there. But due to a computer failure, we had to go to the Enterprise office. This added nearly an hour to the process.
Jan 10 2017
Had to take a train
Cons: I did not even get to rent the car. Was told that the car couldn't be picked up till 12pm, got there at 1pm and the sign said it closed at 12pm. This is after having to drive 2 hrs out of the mountains just to turn around and drive back
Jan 20 2017
Great place to rent - Laramie WY
Pros: All the personnel were great. Both at Laramie, WY and Steamboat Springs, Co. Dakota in Laramie was just the best!
Jan 21 2017
Great service me
Pros: Dakota Watts called us the morning of our rental pick up to tell us they did not have our truck. I told him they need to get us 2 vehicles that would get us to Steamboat that would fit 8 with ski gear. He gave us 2 vans- instead of the car and truck we reserved and made arrangements to trade in van for truck at Steamboat. And then when our flight in Laramie was delayed on the return he made arrangements for truck drop off in Denver at no cost and we got home on time nothn
The car was nonsmoking but it stank like an ashtra
Pros: Good mileage
Cons: It stank of cigarettes. I couldn't get another car as they were already rented. The car reeked all weekend and I had to get an air freshener. It was revolting. My clothes and bag left in the car overnight stank the next day. Cars advertised as nonsmoking should not smell like an overflowing ashtray.
Sep 21 2016
Quick car pick up
Pros: The car itself was good, I got a free upgrade so I had an intermediate size car.
Jul 12 2017
Pros: gas mileage of the car rented
Cons: car was not clean on pickup
Jul 30 2017
Thumbs up for 4 Dr 4wd truck rental
Pros: 4wd 4 door truck rentals are great.
Cons: I returned it a day early and didn't get a refund because I prepaid! Really??